MEROPI CARIOTI

**** ******* ** *****, **. *****

443-***-****

addkmm@r.postjobfree.com

Highly motivated Professional with extensive Customer service, Salon Experience and Sales experience. WORK EXPERIENCE

Hair Stylist

03/2020 to Present

Hudson and Fouquet Salon

Annapolis, MD

Provides various hair salon services from coloring to stylish trendy hair cuts, blow-dry services, keratin smoothing. Demonstrate and sell hair care products and cosmetics. Proactively develop new customers.

Consistently increase guest retention by building relationships and pre-booking appointments. Provide excellent customer service skills and strong work ethic. Demonstrate a commitment to providing outstanding client service. Attends advanced education courses to keep up with latest hair trends. Sales Associate

04/2019 to 04/2020

United States Naval Academy

Annapolis, MD

Assesses customer’s needs and provides information about the products. Ensures high levels of customer satisfaction by delivering excellent sales and service. Maintains in-stock supply and merchandise products on the sales floor. Processes point of sale purchases and handles returns of merchandise. Organizes racks and shelves to maintain store visual appeal. Maintains organized, presentable merchandise to drive continuous sales. Hair Stylist

03/2016 to 04/2020

Hair by bobi

Annapolis, MD

Consulting with clients on stylistic options for their hair. Listening to client needs to determine their preferences. Describing different hair care products and their benefits. Shampooing, cutting, coloring and highlighting hair. Building a personal relationship with clients to ensure return visits. Adhering to salon safety and cleanliness standards. Keeping updated on hairstyle trends and styling methods Salon booth renter.

Hair Stylist

09/2004 to 03/2016

Bubbles Salons

Annapolis, MD

Find out exactly what the client wants from their appointment and giving advice. Wash and condition hair.

Cut and style hair.

Color, perm or straighten hair, working safely with chemical products. Advise on treatment of minor problems with the hair or scalp. Handle payments.

Keep up to date with new trends.

Sales Associate

01/2003 to 09/2004

Nordstrom’s

Annapolis, MD

" Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.

" Generated brand awareness and positive product impressions to increase sales.

" Up-sold and cross-sold products effectively, driving sales and increasing revenue.

" Provided excellent customer service to cultivate loyalty and satisfaction.

" Ensured efficient and timely replenishment of sales floor merchandise.

" Organized store merchandise racks by size, style and color to promote visually appealing environment.

" Composed, sent, received, and distributed correspondence through letters and emails.

" Handled customer questions and complaints with professional courtesy Outside Sales Professional

02/2000 to 01/2003

MCI

Baltimore, MD

Informed customers about current promotions and sales, encouraging them to take advantage. Made cold calls to all prospective clients in order to inform them of new products they may be interested in, deals and specific product details.

Identified prospective customers through use of business directories, conferences, trade shows and by following existing clients’ leads.

Negotiated the terms and prices of sales, reaching agreements with customers. Submitted orders for processing.

Answered outside inquiries regarding business operations. SKILLS

Customer Service - 10+ years

Sales Techniques - 10+ years

Microsoft Office - 10+ years

Sales and Marketing - 10+ years

Social Media Engagement - 10+ years

Fluent in Greek - 10+ years

Relationship building - 10+ years

Problem-solving skills - 10+ years

EDUCATION

Annapolis High School

High school or equivalent

Annapolis, MD

09/1987 to 05/1994

Anne Arundel Community College

Business

Arnold, MD

09/1991 to 05/1992

Graham Webb Hair Academy

Cosmetology

Rosslyn, VA

01/2003 to 01/2004

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