BETTY SCHNEIDMILLER

Calgary, Alberta 403-***-**** addkmi@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/bettyschneidmiller PROFESSIONAL PROFILE

Highly skilled administrative and customer service professional experienced in offering exceptional service to customers in a fast-paced work environment. Successful in solving customer grievances with solid communication and interpersonal skills. Cash handling experience and proven ability to meet deadlines with excellent problem- solving skills. Skilled in providing efficient coordination, execution, and support of the operational needs of a business to improve productivity and reduce costs. HIGHLIGHTS OF SKILLS

• Coordinate and assist sales team by providing quotations to customers and creating/maintaining customer database

• Plan, organize, and execute various professional and volunteer activities

• Confer with vendors to order and update supplies and equipment

• Manage, prioritize, and coordinate daily administrative tasks

• Handle and uphold confidentiality of corporate and customer information

• Data management of 500 customers in both hearing aid and occupational hearing conservation groups TECHNICAL SKILLS SUMMARY

• Microsoft

Office/Outlook

• ADP Easy Labour

• Sage 50 Accounting Software

• 50 WMP Error Free

• DocuSign Software

EMPLOYMENT HISTORY

Administrative Secretary (Casual Roster) May 2019 – Present Calgary Board of Education, Calgary, Alberta

• Manage basic bookkeeping and all incoming/outgoing mail

• Manage student data using PeopleSoft to input and collate confidential information

• Perform data entry using proprietary school board software to input attendance data and update supporting notes

• Provide security support with monitoring cameras and allowing access through locked doors Sales Assistant (Part-Time) Apr 2018 – Present

Granite Worx, Calgary, Alberta

• Build rapport with clients when greeting, assisting, and providing information and quotations to them

• Receive and process customer payments

• Create, organize, and process project files

• Prioritize and multi-task daily activities

• Generate and maintain validity and integrity of corporate template data

• Develop and maintain knowledge base of evolving products and services Administrative Assistant (Practicum) Feb 2018 – Mar 2018 Heart & Stroke Foundation, Calgary, Alberta

• Entrusted with money-handling duties

• Reconciled donations and processed bank deposits

• Managed business correspondence and created prospect lists to assist with fundraising activities BETTY SCHNEIDMILLER

Calgary, Alberta 403-***-**** addkmi@r.postjobfree.com LinkedIn: https://www.linkedin.com/in/bettyschneidmiller Page 2 of 2

Bookkeeper/Administration (Temporary) Oct 2016 – Dec 2016 Cougar Technical Services Ltd., Calgary, Alberta

• Input invoices, accounts receivable and payable

• Processed payments and bank deposits

• Maintained and ensured accuracy of payroll information

• Reconciled accounts and filed documents

• Assisted with dispatching plumbers and answering phones

• Ensured compliancy with city laws and regulations Office Manager/Registered Hearing Aid Practitioner Sep 2014 – Aug 2016 Miracle-Ear Canada, Calgary, Alberta

• Performed screening, complete, and occupational hearing tests

• Analyzed test results, consulted with clients, made recommendations, and generated reports

• Processed new orders, repairs, and maintenance for hearing devices

• Scheduled and confirmed daily appointments and coordinated office schedules to ensure duties covered

• Documented and updated customer records based on interactions

• Created and updated documents in compliance with corporate/industry/government standards and requirements

• Authorized and forwarded time sheets to human resources department for payroll processing Office Manager/Hearing Aid Practitioner/Audiometric Technician (Self-employed) Jan 1999 – Sep 2014 Alpine Hearing Services Ltd., Calgary, Alberta

• Managed business correspondence, program development, and professional records

• Organized, scheduled, and executed various activities to ensure readiness of all needed materials/tools

• Created marketing materials by collaborating with peers and other sources

• Scheduled and made travel arrangements

• Ensured vendor and supplier relationships and processes were documented and updated as needed

• Monitored test dates for workers of corporate clients and schedule appointments as necessary EDUCATION

Fundamentals of Accounting – Part 1 & Part 2 Dec 2019 – Mar 2020 Gale Courses (Calgary Public Library), Calgary, Alberta Business Administration Management Diploma Apr 2017 – Mar 2018 Sundance College, Calgary, Alberta

Hearing Aid Practitioner Diploma Sep 1995 – Jun 1997 Grant MacEwan University, Edmonton, Alberta

Equine Management Diploma Sep 1986 – Apr 1988

Olds College, Olds, Alberta

PERSONAL DEVELOPMENT

• Riding and theory instructor at the Delacour Pony Club; Tester for all regional Pony Clubs

• Committee chairperson for regional church single adult activities group

• Translator for Deaf friend with communication challenges

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