Ayed Hamad

Sales Manager

Tel: 009**-******** - *0222259

E-mail: addkm1@r.postjobfree.com

Professional background:

Automotive, Telecom and airline sales manager with more than 12 years of experience in Sales and managerial issues with multinational companies dealing Sales and Marketing and using different training programs.

I am able to prepare and design effective sales coverage plans with variety of activities that enhance the Sales working atmosphere in general as well as delivering and evaluating effective managerial training programs that address different learning styles for new sales candidates. I am also talented with working with almost any managerial level and within any culture as a result of my acquired experience.

Objective:

A qualified team member with an ability to work within any managerial atmosphere, with academic and practical skills within the field of sales and marketing, highly motivated, committed and dedicated to work towards the growth and accomplishment of my department and the company as a whole. With a solid understanding of national and international traveling procedures. Adept at securing deals for individual and corporate clients often with limited notice. Specialize in preparing detailed itineraries for travelers and ensuring pleasant travel experiences.

Experience:

Aug 2017 – Till Date ASC, presenting Amadeus Kuwait

Account Manager:

Be the primary point of contact and build long-term relationships with customers

Help customers through email, phone, online presentations, screen-share and in person meetings

Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

Forecast and track key account metrics

Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

Monitor and analyze customer’s usage of our product

Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships

Liaise between the customer and internal teams

2014 – 2017 Ali Alghanim & Sons Automotive.

Sales Supervisor:

A Full time position as Customer Series Supervisor for Ali Alghanim & Sons Automotive

Uncommon negotiation skills, ability to ask for the sale and handle customer requests.

Profound ability to establish and maintain relationships with customers.

Strong ability to assess individual client needs.

Solid experience working under time constraints and managing priorities.

Remarkable ability to adapt to sudden changes and experience making difficult decisions. Sound ability to think of innovative ways to get results.

Developed new business and leads and increased client base through focused personal marketing efforts that included, but not limited to, direct mail, networking affiliations and telemarketing

Uncommon ability to recruit, train and lead a team to achieve target.

Strong ability to review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively.

Great knowledge and understanding of terminology of the automobile business and the ability to keep abreast of technological changes in the product.

Excellent knowledge and understanding of equity and values, and the ability to explain depreciation to the customer.

Profound knowledge and understanding of local laws which govern retail auto sales.

2012 – 2014 Al- AAly Communication, presenting - Kuwait Telecom Company

VIVA - Kuwait

Sales Manager:

A Full time position as a sales manager for

Al -AAly Communication presenting VIAV TELECOM – Kuwait

Duties:

Promoting and marketing the business.

Managing budgets and maintaining statistical/financial records;

Achieving target of 2.15m subscribers.

Achieving 182.4m revenue profit.

Achieving 24.2 Net profits.

Organized and supervised all of the franchisee activities.

Conducted branch evaluations on a monthly basis.

Managed selling and customer service activities.

Conducted frequent visits to the franchisee network.

Liaised with all directions on issues related to franchisee.

Devised a marketing plan suitable for franchisees.

Dealing with customer enquiries and aiming to meet their expectations;

Overseeing the smooth, efficient running of the business.

2009 – 2012 Boodai Aviation, presenting Jazeera Airways – Kuwait -

Sales Manager:

A Full time position as a sales manager for

Boodai Aviation group, presenting Jazeera Airways

Duties:

1-Jazeera Holidays Sales Manager :

Promoting and marketing the business, sometimes to new or niche markets;

Managing budgets and maintaining statistical/financial records.

Selling travel products and tour packages.

Sourcing products and destinations to meet consumer demands for bespoke travel and

sustainable tourism.

Taking part in familiarization visits to new destinations in order to gain information on issues

and amenities of interest to consumers;

Liaising with travel partners, including airlines and hotels, to manage bookings and

schedules, often one year in advance;

Dealing with customer enquiries and aiming to meet their expectations;

Overseeing the smooth, efficient running of the business.

2-Franchise offices sales Manager :

Preparing the policy for the sales team

creating new ideas of motivation for the sales team

Handling 6 branches of Jazeera airways

Managing the day–to-day operation of 6 Branches

Finding new ideas in order to increase the sales numbers.

Addling the marketing materials for all branches

Finding new ideas to promote our new product thru marketing plane

Interviewing, training and coaching the staff.

3- 2004 – 2006 Jazeera Airways – Kuwait -

Sales Executive:

Considerable experience supervising teams and working in fast-paced settings

Adept at using the Galileo Computerized Reservation System and related software

Ability to identify customer needs and identify available travel deals

Proficient in the use of industry standard software applications

Develop strategic policies and programs for corporate travel

Handle and oversee all travel arrangements (air, lodgings etc.) and operations

Manage relationships with travel agencies and vendors

Negotiate contracts or rates with travel service providers

Excellent customer service and communications skills

Identifies business opportunities by identifying prospects and evaluating their position.

2001 – 2004 Sultan Center Company – Kuwait -

Sales Representative:

A Full time position as a Sales Representative for

Sultan Center Co.

Duties:

Overall responsible for the marketing of the company’s products

Customer visits, taking orders and ensure timely deliver.

Potential and future customer demands and to assess the possibility of expanding our product market share to unexplored market areas.

Handling quotations and coordinating with the clients

Providing technical support to the customers through after marketing services.

Map out the sales process for approaching a particular client.

Achieve the target for sales to attain the goals for the company.

Sales follow up with the client.

Education:

B.Lit. Bachelor of English Literature- ( AOU ) 2015

Diploma “Microsoft office specialist” – New Horizons Institute – 2010

Computer Information Systems (CIS) –Kuwait University

High School Literal Certificate-Kuwait- 1997-1998

Skills:-

Language Skills:

Arabic : Mother Tongue

English : Fluent

Computer Skills:

- Operating Systems and Office Applications:

- Windows 98 and XP –Vista- Windows 7– MS Office 2003, 2018

- Excellent using Tabs and Oracle System- VIVA

- Excellent using Airline Reservation – Amadeus selling Platform Connect.

- Excellent using Flight information Systems (Skylights – Galileo).

- Excellent using Airline Reservation System – Sky speed-Navitaire.

- Excellent using Report Generating System – Minisoft.

- Excellent using Windows applications.

- A strong Network and computer maintenance background.

Technical Skills:

-Amadeus selling Platform Connect.

-Kerridge system-ISPA

-Nortel Network

- Navitaire –Jazeera airways

- IATA GDS Fares and Ticketing Certificate

- Roster System –Gulliver’s

- Flight Scheduling –Travel case network

Personal Data:

Date of Birth : August 14, 1978

Nationality : Non Kuwaiti

Marital status : Married.

Licensing : Valid and having car

Reference

All original documents and references will be available upon request.

Thank you for your time reading my C.V. .

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