Assist Front Office Manager

CURRICULAM VITAE

NAME

PRESENT ADDRESS

DATE OF BIRTH

NATIONALITY

MARITAL STATUS

EDUCATIONAL QUALIFICATION

COMPUTER SKILLS

LANGUAGE

HOBBES

:Mohammad Abdullah Daraan.

:P.O. Box 167, Jeddah 21231 C.C 971 - KSA Email: ********.******@*******.***

Tel: 00-966-**-******* - Mobile: 009**-**-***-****

:01/07/1408 H

:Saudi – ID#: 105*******

:Married

:Diploma Degree in Marketing in Commercial Secondary institute, Bachelor degree in Media & communication from KAU (to graduate Jan 2018)

:MS Office, OnQ PM, Computer courses in

commercial secondary institute.

:English: Good (spoken & written) - English language in ELS institute, Malaysia

Arabic: Mother's Tongue

:Reading, Traveling, Diving, Community works

Objective

To learn & develop ability of working in a competitive environment for a brilliant career, where I could

have an opportunity to work enthusiastically to achieve personal and organizational objective

Work Experience:-

1– Accounting Auditor in Mohamed Youssef AL Naghi Company (LG) for two months. (Summer Training).

2– Accounting Auditor in Mohamed Youssef AL Naghi Company (BMW) for three months(Summer Training)..

3– Sales Consultant in Mohamed Youssef AL Naghi Company (HYUNDAI) for three months(Summer Training)..

4– Data entered in Al Tasshelat for marketing limited Company accounting section from September.

2005 to October 2007.

From

To

Company

Responsibilities and Achievements

In charge of 27 KAUST project members, coordinators,

SecuTronic

engineers, technicians and labors.

Supervising all service and maintenance requests.

Security

Dealing with user complains and finding proper solutions.

Systems

Coordinating with different departments and contractors

Jan 2015

Present

company

within KAUST.

Helpdesk Officer

Managing KAUST security systems spare parts stock.

Monthly service and spare parts invoicing.

(KAUST Security

In charge of project accommodation and transportation in

System

Thowal.

Maintenance

In charge of financial responsibilities of company with KAUST

Project)

including budget planning, costing, P.O’s, and invoicing

Customer Service

Department

Jeddah Hilton

I have experience working with teams from different

department.

Duty Manger

Dealing with guest complains and avoiding for it

to get repeated.

Sep 2009

Sep 2014

Serving R o y a l family & VIP from different coulters and from

Front Office

all over the world.

Looking after report of attendance- training- courses

Department

roosting applying and receiving their medical insurance

and vocation for my team.

preparing the checklist day by day for my own shift to review

our operations and occupancy

EXPERIENCE & TRAINING

1 – Knowledge of modern development in field.

2 – CPR & emergency training.

3 – HHonors membership (loyalty program of Hilton Hotels training)

4- Information Security awareness

6- Coaching skills & Good interpersonal

skills 7- Effective Workplace

Communication Skills

8- Principles of Supervision & very keen on duty and punctuality

9- Customer Service standards

10- Journey Ambassador Training

11- Appreciation letters from Jeddah Hilton Hotel for different achievements 12- Planning, organizing & decision making skills.

13- Handling complaints and ability to perform under pressure 14- Acceptable speed of typing (English & Arabic).

REFERENCE 1- Mr. Basel Barayan - Jeddah Hilton – Front Office Manager, +966*********.

2- Mr. Maysara Tarabulsi - SecuTronic – Project Manager, +503565711.

3- CAPT/ Abdullah Daraan - Saudi Arabian Airline, Royal +966*********.

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