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Desktop Support Engineer

Location:
Bangalore, Karnataka, India
Posted:
June 02, 2020

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Resume:

Gireesh Nair

Bangalore, Karnataka, India

Cell: +91-789******* * Email: addkks@r.postjobfree.com

LinkedIn: www.linkedin.com/in/gireeshnair-93

Summary

Having a great exposure & Knowledge on GCP, AWS & Microsoft Azure Cloud Services.

Handling Palo Alto Network tool RedLock for Monitoring Cloud Accounts & Also taken care of Cloud passage tool for Containerization concepts.

Experience with Cloud Security concepts like Guard Duty, Cloud Trail, Cloud Watch, VPC & Load Balancing concepts.

Integrate the Cloud Platform with the firm Identity and Access Management systems (Active Directory & SSO) and leverage industry best practices for Authentication and Authorization.

Deep experience in Internet Protocol (IP), firewalls, encryption, intrusion detection systems, Web filtering, authentication and authorization methodologies.

1+ years of experience as a security SME with the following platforms: iOS, Android, Windows 8 smartphones and tablets security solutions.

Utilized Security Information and Event Management (SIEM), Intrusion Detection & Prevention (IDS / IPS), Data Leakage Prevention (DLP).

3 years' experience with understanding of Compliance needs across Industry verticals – PCI-DSS, NIST, HIPAA, ISO, PHI data.

Conducting vulnerability assessments and penetration testing (application and or infrastructure) and articulating security issues to technical and non-technical audience.

Conducted base level analysis to determine the legitimacy of files, domains, and emails using tools such as Wireshark and a Linux Toolkit as well as online resources such as JSQL, SETOOLKIT, SEAUTOMATE & Others.

Hands on Experience in SCCM Administration, patch Management, Splunk & Nagios monitoring, McAfee & Avecto Defend Point.

SKILLS OVERVIEW

EC Council Certified in CEH V-10, ECSA, CISSP*, CCSK, CCSP.

Udemy Certified Azure Architect, Google Cloud & AWS Architect.

Tools: Python (Basics), Nessus, Burp Suite, Metasploit, RPA (UI Path), FireEye, Splunk, Signal Sciences, Zimperium, Microsoft Intune.

Knowledge on DevOps tools like Jenkins, Docker, Kubernetes, GIT, Ansible.

Professional Experience

Senior Engineer – IMSS (Cybersecurity). Feb 2020- Till Date

Happiest Minds Technologies Pvt Ltd, Deployed to SONY India Software Centre Pvt Ltd.

Handling McAfee Incidents & Trouble shooting, app exclusion and create filtering.

Standardize and implement Splunk Universal Forwarder deployment, configuration and maintenance in Linux and Windows platforms.

Managing and excluding Agents, rules and sites in WAF (Signal & Sciences) & Monitoring.

Experience as a security SME with the following platforms: iOS, Android, Windows 8 smartphones and tablets security solutions

Discover, Research & define individual threat groups and malwares also update company knowledge base about each threat group in FireEye.

Implementing system security hardening guidelines on the systems and performing functional testing on the system after system security hardening is in place.

Provides reports to management regarding network security status and makes recommendations for the adoption of new policies, standards and procedures.

Senior Associate Aug 2016–Feb 2020 eMids Technology Pvt Ltd, Bangalore, India (Azure, AWS, SCCM, Vulnerability Assessment, Operations).

Performance Management - Monitor and tune system to achieve optimum performance levels and provide reports to support metrics collection.

Assist in the periodic review of volume, analyzing rules with high volumes of false positives/ non-incidents for further review with engineering and integration team.

Work with strategic customers as an advisory architect and developer on engineering solutions of significant scale/volume/complexity on Azure.

Arrange, build, deploy and sustain virtual infrastructure environments including server, storage and network for Enterprise Clients.

Responding to calls & requests from the monitoring teams and other internal customers to assist in troubleshooting level 1 and level 2 network/firewall issues.

Performing the regular activity in SCCM of Asset Management, Boundary collection and Patch Deployment.

Associate Aug 2015- June 2016 HCL Info Systems, Bangalore, India (Server, Virtualization, Application support, Operations).

Handle the tasks of providing on-site server-support as well as assist in resolving issues related to hardware, operating systems and configurations.

Assist senior level engineer in troubleshooting functions involving file/print servers and backup/storage servers.

Responsible for maintaining data integrity of various servers. e Attended the L2 level of incident calls, Outlook & Network Printers.

Ensure that the server security is in accordance with the established standards and best practices.

Perform responsibilities of reporting outages and document events in accordance with established procedures.

Desktop Support Engineer Apr 2014 - June 2015 Infinite Solutions, Bangalore, India. (Desktop Support, Remote Application Support, Engineering Applications.)

Diagnose and rectify Operating System and Hardware related problems.

Remote Support to all client-side pc's finding issues & fixes it through remotely.

Configuring application software's, office tools, configuring network cards, troubleshooting hardware / software problems.

Configuring Local & Network Printers and basic troubleshooting.

Installing various Microsoft office tools to the customers, Configuring Outlook Mail & maintenance.

Educational Qualification.

Bachelor of Engineering, Anna University 2010 - 2014

Graduated with a 6.8 CGPA.

Concentration in Core Electronics & Computer Networks.

Higher Secondary 2008 – 2010

Higher secondary education in Scott Christian Higher Secondary School with the Percentage of 84%.

Concentration in Electrical and Electronics Domestic Appliances.

High School 2007 – 2008

General subject with Mathematics and Science and with the Aggregate percentage of 68%.



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