Omer Mohammed M. Salih_CV1

Curriculum vitae of Eng/Omer Mohammed Mohammed Salih Mohammed Pg. 1-3

Curriculum vitae

Date of Birth: Feb. 1981

Nationality: Sudanese

Marital Status: Married

Address: Omdurman, Khartoum, SUDAN

Contacts: +249-********* - 121592679 - 922168850 E-mail: ***********@*****.*** & ***********@*****.***.** Proposed position: Service senior staff

Name of firm: Automotive companies & workshops.

Name of staff: Omer Mohammed Mohammed Salih Mohammed. Profession: Mechanical Engineering.

Membership in professional societies: Sudanese Engineering Council. Career Objective:

Seeking a challenging job as Mechanical Engineer in a company where knowledge and skills are applied, I will be a helpful team player as well as a good team leader for the benefits of the business, my ability to acquire new skills and dedication would be demonstrated at the company’s works.

Achievement:

Awarded “ Volkswagen International Service Advisor certificate “ from Volkswagen South Africa Training Academy on Nov.2017

Education:

B.Sc (Honor-Degree) in Mechanical Engineering (power) from Collage of Engineering at Sudan University of Science and Technology on Dec.2005 Skills:

Self-motivated, continuing learning and able to work under pressure.

Leadership potential and manage customer conflict to reduce tension or argument.

Analytical thinking, decision making and problem solving.

Approachable, supportive and willing to assist others.

Ability of Up-selling additional services and products to customers.

Computer literate and proficiency with industry-specific software.

Communicate Politely and effectively with customers in a professional way. Employment Record:

2019 - 2019 HAREES INTERNATIONAL INVESTMENT CO. LTD, SUDAN

Responsibilities:

Position Service Supervisor _ BAIC Bran

Curriculum vitae of Eng/Omer Mohammed Mohammed Salih Mohammed Pg. 2-3

Lead service reception to operate an efficient and profitable business.

• Empathise and clarify customer requests.

• Ensure adequate number of Repair Order as per the business flow.

• Plays a crucial role in achieving budgeted service & other sales revenue targets every month.

• Report on departmental performance on a monthly basis.

• Ensure CSI remains in great targets.

2014 - 2018 EL-SAFWA AUTOMOBILE CO. LTD, SUDAN

Position Service Advisor _ (VW/AUDI) Brands

Responsibilities:

• Receiving customers vehicles for service and repair, then raising job orders on Dealer Management Systems (DMS) to be sign by Customer.

• Collect accurate symptoms of complaints from the customer for quick resolutions.

• Making check-in list for vehicles and attached all required documents.

• Ensure proper explanation of the content of work in detail.

• Ensure providing proper cost estimate and delivery time to Customer.

• Regularly follow up with the Workshop controller and technicians with the received vehicles and update Customers regularly.

• Ensure achievement of given revenue targets.

• Obtain high standards of Customer Service Values. 2013 - 2014 GENERAL TRANSPORTATION CO. LTD, SUDAN

Position Workshop Engineer _ (Daewoo/Youtong) Buses

Responsibilities:

• Receiving buses and listening carefully to the driver’s statements about faults

& problems. Then diagnosing faults and opening job cards.

• Distributing works to technicians and follow-up with them.

• Ordering and following spare parts requested in job card.

• Review periodically stores items and spare parts to cover all repairs.

• Reporting to section head about daily repairing & maintenance progress.

• Managing the workshop works from both technical and administrative aspects. 2008 – 2010 SUDANESE STANDARDS & METROLOGY ORGANIZATION Position: Q/C Inspector - Mechanical Engineer-

Responsibilities:

• Make sure that products presented for Q/C inspection has an approved documents and test certificates.

• Guiding & coordinating with other inspectors in field for any products related to his/her specialized.

Curriculum vitae of Eng/Omer Mohammed Mohammed Salih Mohammed Pg. 3-3

• Upgrading performance by regularly improve the methods of inspection.

• Recording inspection, tests, work executed …etc, as well as reporting monthly to the Head of technical Department.

2006-2008 POWER PLANTS & AUTOMOTIVE COMPANIES, SUDAN Position Trainee Engineer

Responsibilities:

• Having a general idea of power plant facilities and follow the cycles and it is functions and treating.

• Being familiars with Automotive components and mechanism.

• practicing how to use workshop tools, equipments and machines effectively.

• Using diagnostic devises for diagnosing faults.

• Learning how to be part of the team.

Training Record

STS Elevators Co. Installing Elevator on June2012. Dal Motors Company (Mitsubishi) Workshops on (Oct.2010). El. Fateh workshop (Hyundai) auto workshops on (Dec.2008) Merowe dam project Merowe township power station (Diesel Generators- Perkins) in (2007-2008)

Khartoum North power station Thermal Generation in (2006-2007) Kenana Sugar Company Kenana Sugar Company facilities in (2003). Languages:

Native Arabic speaker, have a Certificate of Spoken English Language -Talk a Lot- from ESL Training Center {Sudan} on June.2011

References:

Eng. Ali Mohamed Elarabi

Service Manager – Harees International Investment Co. Ltd, BAIC _ Sudan Tell: +249********* E-mail: ***.*******@************.***

Eng. Abdallah Elamin

Technical Consultant – Elsafwa Automobile Co. Ltd, - VW _ Sudan Tell: +249 (912503724 – 912359778) E-mail: ********@*******.***

Eng. Amir Esam Kazmal

Service Manager – Elsafwa Automobile Co. Ltd, - VW _ Sudan Tell: +249 (912503719 – 114898173) E-mail: ****@*******.***

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