Customer Service Sales

CURRICULUM VITAE

APON BASAK

Kingdom of Bahrain

Mobile: +973-********

Email Id: addkkb@r.postjobfree.com

APPLIED FOR: CASHIER / BARISTA

OBJECTIVE:

Seeking a job where I get the maximum knowledge and to work in a dynamic Organization. Where my abilities can be effectively utilized. Create and explore new horizon. I can prove my abilities, honesty, dutifully in such an environment with growth chances.

PERSONAL SKILLS

Highly motivated person with effective communication and influencing skills along with the genuine effort and ability to build productive relationship with customers and maintain a minute observation on what customers like and dislike. In addition having a great deal of patience able to remain clam under pressure and work within a team as sell individually.

WORKING EXPERIENCE

Organization : Nine ball café in (Gudaiybiya) Bahrain

Period : 1 year 3 months

Designation : Cashier/ Barista

Organization : Bonfire Café & Restaurant (Saar) Bahrain

Period : 2 months

Designation : Barista

Organization : YOYA’S Restaurant & café (Adliya) Bahrain

Period : April 2018 until present

Designation : Barista

Organization : Shakespeare and co.

Period : April 2019 until present

Designation : Bar Supervisor

CASHIER RESPONSIBILITIES:

Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.

Operating scanners, scales, cash registers, and other electronics.

Balancing the cash register and generating reports for credit and debit sales.

Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

Processing refunds and exchanges, resolving complaints.

Bagging or wrapping purchases to ensure safe transport.

Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.

Maintaining a clean workspace

RESPONSIBILITY BARISTA:

Make and serve specialty coffee and tea beverages

Speak and interact with both new and regular customers

Maintain a clean and sanitized work station

Follow health and safety guidelines

Adhere to recipes and presentations for food and beverage items

Be punctual and able to observe regular and consistent attendance

Contribute to a positive team environment

Skills:

At least 1+ year in the coffee service industry

2+ years in the customer service industry

Experienced and comfortable with working busy shifts

Friendly, outgoing and dedicated to outstanding customer service

Tidy and self-disciplined

Detailed-oriented and passionate about product quality

ACADEMIC QUALIFICATION

Secondary School Certificate (S.S.C)

Higher School Certificate (H.S.C)

BBA

INTEREST

Watching Adventure movies, swimming, Cricket, Football computer & Internet.

SKILLS & QUALIFICATION

An energetic and self-motivated approach to work

Good planning and organizational skills

Marketing skills with the ability to generate sales opportunities

good communication skills

Able to work with in minimum supervision.

Hard working and willing to learn.

Organized, Oriented.

PERSONAL INFORMATION

Name : Apon Basak

Father Name : Ananda Kumar basak

Date of Birth : 05/01/1989

Nationality : Bangladeshi

Sex : Male

Marital Status : Single

C.P.R No. : 891311149

Passport No : BC0934240

Religion : Hindu

Languages Known : English, Hindi & Bengali

I hereby declare the above the above mentioned given information are true in my

Knowledge.

APON BASAK

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