J.Prakash

Mobile: +91-848******* ~ E-Mail: addkhd@r.postjobfree.com

Seeking assignments in Test Analyst/Engineer with an organization of high repute sector

Executive Summary

●A result oriented professional with 3 years of experience in Telecom Maintenance, Fault Management, Technical Support, Data Optimization and Project Management at NOC infrastructure support.

●In-depth understanding of controlling projects with respect to cost, resource deployment, time over-runs and quality compliance to ensure satisfactory execution of projects.

●Adept in developing maintenance procedures to increase the efficiency and accordingly implementing standards and ensuring adherence to quality standards through in-process checks.

●A proactive learner with a flair for adopting emerging trends and addressing industry requirements to achieve organizational objectives & profitability norms.

●An effective communicator & negotiator with strong analytical, problem solving and organizational abilities.

●Gained knowledge in BSCs and GSM.

Core Competencies

●Managing the overall design of network layouts, configuration and maintenance of application servers and databases.

●Setting up & handling telecom network environment along with networking devices administration & support.

●Extending high-end technical support on various Servers and ensuring high customer satisfaction levels through prompt redressed of their problems.

●Analyzing project requirements and reviewing all the project proposals while mapping requirements of manpower/materials resources in which ensuring cost effective execution as per schedule.

●Ensuring a high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs and work processes.

●Spearheading the telecom networking initiatives while ensuring delivery of projects within the time and cost parameters.

Career Contour

GTL Limited, Coimbatore as OMCR Engineer

Project Undertaken

Project: O&M for Aircel at NOC, Tamilnadu

Role: OMCR Engineer

Duration: Jan’11- Apr’13

Accountabilities:

●Performing timely reporting the active alarm (A1, A2) as per escalation schedule.

●Handling alarm and troubleshooting the Network elements (BSC, and BTS) during degradation/ unavailability of Network.

●Carrying out routine maintenance activities such as diagnostic tests and corrective/preventive action on it.

●Preparing various switch reports like daily /monthly Outage, BTS, OSS and sending to next level of support in regular basis.

●Monitoring and control service affecting electrical alarms reported via CITRIX tool.

●Checking the site status, call flow using Ericsson WINFIOL tool.

●Performing fault monitoring, Analysis and preventive maintenance.

Alcatel-Lucent Managed Solutions India Pvt. Ltd., Mumbai as Graduate Engineer

Project Undertaken

Project: NSS O&M for Reliance Communication at NNOC, Mumbai

Role: FM-RAN Engineer

Duration: Mar’10 – Nov’10

Accountabilities:

●Rectifying network related faults of Reliance GSM and CDMA network of all over India.

●Troubleshooting, Loop Break Test etc, of GSM Huawei BTS, CDMA ZTE BTS.

●Monitoring and controlling the service affecting alarms from BTS reported via Net-Trac.

●Acknowledging alarm and determining severity, priority level, log and create trouble tickets.

●Assigning / reassigning the trouble TT to different NNOC workgroup ISP/OSP.

●Notifying BTS outage to the shift head/FM lead and different work group.

●Monitoring and tracking all events to ensure that they receive proper attention in timely manner.

●Notifying Service affecting faults /has potential to affect service faults as per the process/timeline requirement.

●Performing operations & maintenance of BTS (Lucent BTS, ZTE & Huawei) system for the entire CDMA and GSM network and taking action to rectify the same.

●Providing technical support and guidance to Circle Engineers and Field Personnel as per the requirements.

Equipment’s Handled

Vendor: Huawei BTS

Equipment: Huawei BTS3012, BTS3006C

Description: Includes analysis and troubleshooting using LMT (CLI)

Vendor: ZTE

Equipment: BTS ZXC10-BTSB I3, ZXC10-BSCB

Description: Analysis and troubleshooting using ZTE GUI

Academic Credentials

2009 B.E. (Electronics& Communication Engineering) from Shanmuganathan Engineering College, Arasampatti, Anna University with 67%

2005 12th from Debritto Higher Secondary School, Devakottai State Board with 55%

2003 10th from L.F.R.C High School, Karaikudi State Board with 82%

Personal Dossier

Date of Birth: 25th May 1988

Address: No. 3/10, Somu Street, Karaikudi-630001, Sivaganga District, Tamilnadu

Language Abilities: English, Telugu (speak), Tamil

Passport Number: T2174132

Declaration

I, hereby declare that the information furnished above is true to the best of my knowledge. If given an opportunity to work in your esteemed organization, I can perform to the best of my capabilities in a way that is satisfies the organization’s need and my career thirst.

Place: Karaikudi Signature

Date: (J.Prakash)

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