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Life Insurance Customer Service

Location:
McKinney, TX
Salary:
$55000 to 60000
Posted:
June 02, 2020

Contact this candidate

Resume:

Saritha Alluri

Phone: 469-***-**** Mobile: 469-***-**** addkgd@r.postjobfree.com

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Profile:

• Over 9 years of experience as a Payroll Specialist

• Highly skilled in establishing payroll procedures and processing schedules

• Good knowledge of processing payrolls on weekly, bi-weekly, Semi-Monthly

• Proficient in analyzing payroll, benefits and tax procedures and reconciling all documents for consistency

• Quick learner with abilities to work within strict deadlines.

• Hard working, committed and goal oriented with positive attitude and professionalism.

• Team player with the ability to work independently.

• Strong attention to details and are comfortable handling confidential data.

• Thrive in a fast paced and ever-changing environment

• Analytic and love to solve problems

Education

• FPC Course Enrolled 2020

• Licensed Life Insurance Agent 2020

• Certified Payroll Manager (CPM) 2015

Sheridan College, Toronto, Canada

• Payroll Compliance Practitioner (PCP) 2012

Humber College, Toronto, Canada

• Post Graduate Diploma in Management Information Systems and Computer Applications

(PGD MISCA) 2000

• Bachelor’s Degree in Commerce & Accounting 1998

Professional Membership

• Member of Canadian Payroll Association (CPA) Since 2011

• Member of American Payroll Association (APA)

Work Experience:

Payroll Specialist Nov, 2018 to April 2020

Ceridian Payroll Inc. Minneapolis, MN USA.

Payroll Specialist April, 2014 to Aug, 2018

Ceridian Payroll Inc. Toronto, Canada.

Provided expert payroll administration service, including day-to-day functional and/or payroll support to achieve accurate payroll results. Assessed client payroll practices and defined areas for improvement

(including improved system utilization, user training needs, and/or process re-engineering).

Accurately keyed all payroll related client data necessary to process and meet schedules. Processes required client interfaces, files and reports.

Managed workflow to ensure all payroll transactions are processed accurately and timely for over 5000 employees for weekly, bi-weekly and Semi-monthly payrolls for multiple sites across Canada

Resolved payroll related issues within SLA

Audited payroll data for inconsistencies/inaccurate entries, reconciling to maintain payroll integrity

Establish a positive working relationship with clients and coworkers to promote a high-quality customer service team to maintain high rate of client satisfaction and retention.

Maintained client files & Reconciled payroll prior to transmission and validate confirmed reports

Processed correct garnishment calculations and compliance

Executed attendance processing and interface with payroll

Processed accurate and timely year-end reporting when necessary

Developed ad hoc financial and operational reporting as needed

Loaded and imported payroll files received from client into payroll systems

Responsible for all system entry of new hires, status changes performance management/reviews & wage increases and processed termination paperwork.

Calculated and prepared final checks, severance payments, publication bonus and referral bonus payments. Payroll Specialist Sept, 2013 – April, 2014

Labatt Breweries / Anheuser-Busch, Toronto, Canada.

• Managed and processed time sheet information for over 500 employees for bi-weekly and weekly Saritha Alluri

Phone: 469-***-**** Mobile: 469-***-**** addkgd@r.postjobfree.com 2

payrolls for multiple sites across Canada

• Ensured compliance with internal policies and external collective bargaining agreements

• Prepared and Submitted ROEs for temporary and full-time employees

• Resolved payroll related issues within SLA

• Prepared and transmitted direct deposit files by deadlines

• Interfaced routinely with Human Resources on employee benefits issues (deductions, workers compensation, vacation, retirement payments etc.) to ensure timely and accurate processing

• Maintained employee vacation, sick time data and performed various human resources duties such as processing new hires and terminations, bonuses, salary and status changes for unionized and non- unionized employees

• Responsible for the organization’s payroll functions, including being accountable to management for accuracy of employee’s pay

• Coordinated payroll projects and provided status reports to management

• Administered wage garnishment requests and remitted payments

• Maintain various checklists, project plans and demonstrated proficiencies in transforming & streamlining a process for better efficiency & help reduce the risk for errors

• Created a weekly Task sheet for record keeping of adjustments for each payroll

• Liaised with external stake holders, government representatives, internal and external auditors

• Responsible for accuracy of the organization’s statutory government remittances, employee payroll date earnings and deductions in compliance with various laws and was a primary contact person answering management and staff questions for multiple provinces including Halifax, Edmonton and Creston regions Payroll & HR Administrator Nov, 2011 – July, 2013

Commercial Spring & Tool Co Ltd.

• Processed bi-weekly payroll via Ceridian in accordance with the company requirements, state and Federal for more than 350 employees.

• Gathered and entered weekly time sheet information and compiled payroll data to maintain accurate payroll records

• Ensured payroll related transactions were processed in compliance with external and internal policies

• Updated employee status changes and maintained employee vacation and sick time data

• Responded to payroll inquiries and resolved discrepancies

• Ensured proper enrollment of employees in the electronic time clock system. Reviewed daily time punches for missed punches and generated reports

• Liaised with various departments on payroll concerns and handled issues

• Applied secretarial skills in preparing excel spreadsheets for requested information, composed and typed letters, typed up process documentations, phone customer service with intercompany associates and with sources of garnishment

• Compiled and filed required reports for year-end reconciliations, year-end reporting and processing of T4’s

• Assist with auditing and verifying the accuracy of all bi-weekly payroll information for the Controller

• Ensured proper employee contribution deductions were in place for medical, dental insurance, transit and travel reimbursements

• Enter and maintain all payroll information for all employees (system set-up, time sheet collection, time entry, labor reclassifying entries, other deductions, employee tax withholding, garnishments, salary increases, retroactive pay adjustments, bonuses, direct deposit)

• Verified new hire paperwork complies with requirements and entered into Ceridian

• Processed all new hire benefits, leaves, termination paperwork ensuring 100% compliance with various laws.

Technical Skills:

• Payroll Software:

o Ceridian Blue Insync Payroll & HR Software, Trutime (Time Keeping Software) o Labatt In house payroll software EP (E-Personality) o Ceridian HCM Dayforce

• Computer Skills:

o MS Office Suite



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