Oredola Akinniranye

+234**********

addkf7@r.postjobfree.com

Personal Statement

I studied for my Master’s in Human Resource Management at the University of Hertfordshire. My experience at Hertfordshire did not only impact in me the required knowledge, but also it gave me the avenue to practice and improve some of my skills. For instance, my communication skills. During my study, I was given the opportunity to take part in individual and group (graded) presentations. This improved my communication skills and as well enhanced my ability to function well as part of a team. I can blend in an unfamiliar environment and fit right in as I relocated to the UK with no prior knowledge of how things were done, and I was able to function exceptionally, in terms of my grades and getting a job. During my study, I worked part-time at Tesco as a customer assistant where I communicated with customers. My ability to cope with studying and working at the same time shows that I am highly organised, ambitious and an excellent multi-tasker.

I participated in the University of Hertfordshire (UH) connect book reading experience. Connect is a University-wide initiative for students. Students and staff read the same book and participate on discussions, activities and events that relates to the theme of the book. The connect programme provided me an opportunity to get to know other students across the University (and diverse cultures) and share in a learning experience. The programme also gave me an opportunity to use my communication skills. For instance, I participated in an essay writing competition, which won me an all-expense paid trip to New York. My essay was one of the best three and I was given an opportunity to back up my essay with a presentation. The presentation gave me an avenue to display my skill in the use of Excel and PowerPoint. I am currently an Associate member of the CIPD which gives me access to a variety of resources and keeps me updated with recent employment laws.

I relocated back to Nigeria with little experience in HR and I have since improved and developed in my experience in HR specifically: Recruitment, employment relations, leadership and Development, Performance Management, strategic HRM, Business Development and Remuneration. I am looking to further expand my knowledge and experience in HR. I have in addition currently applied to be a member of the CIPM. Some of the modules I studied during my Masters are:

Organisational Behaviour

HRM Practice and Perspectives

Employment Relations

People Resourcing

Strategic HRM

Leadership and Management

Employment Law

Remuneration: Strategy and Practice

Key Skills

●Microsoft Office (MS Word, Excel, PowerPoint, Internet)

●SPSS (Statistical Package for Social Sciences)

● CRM (Customer Relationship Management system)

●Social Media

●Excellent written and verbal communication skills

●Highly organized and efficient

●Ability to work independently or as part of a team

●Proven leadership skills and ability to motivate

●Ability to multitask and work efficiently under pressure when necessary

●Administrative skills

●Customer service skills

Employment History

ACTING GENERAL MANAGER/HR MANAGER, THE BRIDGE EMPIRE CONSULTANCY, IKEJA, LAGOS

(January 2020-till date)

Achievements and responsibilities;

I am the acting General Manager and at the same time the HR Manager. I Manage the operations of the branches and manage a team of 24 staff (between the ages of 20-45 years).I report directly to the Managing Director.

HR DUTIES

Liaised with the MD to supervise the expansion of the business (creation of new subsidiaries, and a new branch)

I directed the re-orientation of the old staff on the new subsidiaries and the strategies to run the new branch

Recruitment of more staff to support the expansion of the business

Monthly population and management of the payroll

Liaised with the Account Manager and the Auditor to generate and issue pay slips to the staff

Periodic performance evaluation of the staff

Orientation and proper on boarding of the new joiners

Managing of the set-up of the new branch

Resolved grievances between the management and the employees

Resolved grievances and complaints amongst the employees

Directed disciplinary procedures

Conducted the required reference and guarantor checks of new joiners

Proper management of annual leave, sick and maternity leave

Ensured that there are periodic trainings for the management and the workforce by recommending trainings, free and paid courses for individual staff professional development

Creation of CPD and Reflective Log to monitor the employee’s self/professional development

Liaised with the Quality control Officer to ensure all employees adhere to the company standard

Liaised with the General Manager to coordinate the general operations of the branch

Oversaw terminations, and exit interviews

Oversaw overtime and overtime pay

GM DUTIES:

Championing integrated marketing campaigns to promote our services.

I supervise the daily operations of the two branches (Lagos and Abuja)

Ensuring 100% delivery of quality services to our clients

Liaising with the consultants to ensure a solid partnership with schools and embassies on our "Travel abroad" and "Tourism" services

Ensuring that the consultants achieve their deliverables

Monitoring the ROI of each service we provide and provide feedback to the MD

Developing ways to Improve on each services

Allocating budget to each department

Constantly measuring, analysing and communicating the financial performance of the branch to MD

Researching new business opportunities and bringing them to the notice of the MD

Communicating our new products/services to prospects and clients

Researching competitors strategies and using the feedback to Improve our businesses and services to clients and prospects

Developing ways to maximise profit and minimise the expenses of the branch (by managing the branch's operational costs)

Liaising with the SMM in supervising the marketing team to deliver agreed goals/target

Undertaking detailed ongoing analysis of marketing campaigns to ensure the branch meets it target

Liaising with the SMM to implement Marketing/Sales strategies

Evaluating the effectiveness of our marketing strategies and recommend Improvement if need be

Conducting business reviews and quarterly business projections.

Ensuring the implementation of the business projection to ensure the achievement of the company’s financial target

HUMAN RESOURCE MANAGER, THE BRIDGE EMPIRE CONSULTANCY, IKEJA, LAGOS

(August 2019-December 2019)

Achievements and responsibilities;

I was an active member of the top management. Building a team of 24 staff (between the ages of 20-45years). I also functioned as an HR Business Developer. I reported directly to the Managing Director.

Liaised with the management to identify the needs of the business, and creating strategies that will achieve these needs

Created ways to align the strategies of the business with the HR goals

Amended and revised the Employee Handbook to suit the current state/standard of the business in alignment with the Labour law

Created the company’s Organogram and ensure all employees understand each role and the respective reporting line

Created recruitment goals that aligned with the business strategy

Recruited candidates that supports the HR recruitment goals

Conducted the required reference and guarantor checks of new joiners

Liaised with the General Manager and other Top Management member to create a business projection for the branch

Liaised with the Top management to create strategies to achieve the business financial projections

Liaised with other Top Management members to constantly develop competitive services and businesses in alignment with the company goals/strategies

Ensured that the management adhere to the Nigerian Labour Law

Liaised with the company legal firm to prepare HR documents like offer letters, employment contract, retainer agreement, Employment agreement amendment letters, NDAs, Independent Agent agreement and other important documents

Planning and coordinating the workforce to best use employees’ talents

Periodic performance review of the workforce

Monthly population and management of the payroll

Resolved grievances between the management and the employees

Resolved grievances and complaints amongst the employees

Directed disciplinary procedures

Coordinated and supervised the work of specialists, Independent Agents and staff

Proper management of annual leave, sick and maternity leave

Ensured that there are periodic trainings for the management and the workforce by recommending trainings, free and paid courses for individual staff professional development

Creation of CPD and Reflective Log to monitor the employee’s self/professional development

Liaised with the Quality control Officer to ensure all employees adhere to the company standard

Liaised with the General Manager to coordinate the general operations of the branch

Oversaw terminations, and exit interviews

Oversaw overtime and overtime pay

Lateness and absence management

HUMAN RESOURCE MANAGER, REVELATION PROPERTIES GROUP, LEKKI, LAGOS

(February 2019-July 2019)

Achievements and responsibilities;

I single-handedly set up a brand-new HR department. I built a team of 34 staff (between the ages of 18-50years).

Consulting with the management to identify the needs of the business

Strategizing with the management on the needs of the business and the employees

Advising the management on policies like equal employment opportunity and fair pay

Conducting interview with applicants across various roles

Contacting references and performing background checks on the applicants

Overseeing recruitment and hiring process

Conducting new joiners/employee orientation and induction

Ensuring proper on boarding process to enhance smooth assimilation into the system for the new joiners

Created a pay structure that suits the business in consideration of the market rate

Proper implementation of the pay structure

Created an employee Handbook

Preparation of HR documents like offer letters, employment contract, retainer agreement, Employment agreement amendment letters etc

Planning and coordinating the workforce to best use employees’ talents

Periodic performance review of the workforce

Resolving grievances between the management and the employees

Resolving grievances and complaints amongst the employees

Direct disciplinary procedures

Coordinate and supervise the work of specialists and staff

Proper management of annual leave, sick and maternity leave

Ensuring proper adherence to Nigeria Labour law

Ensuring that there are periodic trainings for the management and the workforce

Overseeing terminations and exit interviews

Overseeing overtime and overtime pay

Lateness and absence management

VOLUNTEER OFFICE ASSISTANT, HEALTHWATCH ENFIELD, LONDON

(December 2018 - January 2019)

Achievements and responsibilities;

Administrative duties including preparing HR documents like employment contract and new hire guides

Data collection and input, and answering and responding to HR queries

Organising and maintaining personnel records

Supporting the engagement team with preparation for outreach activities including collating relevant materials.

Liaising with Enfield’s health and care providers to reach local care pathways

Supporting the team with other tasks, as required

Updating customers’ complaint on the CRM

VOLUNTEER HR ASSISTANT, WORK SKILLS LEARNING, WOODBERRY DOWN, LONDON

(November 2017 - January 2019)

Achievements and responsibilities;

Providing administrative and clerical support like responding to employee queries about HR-related queries

Maintaining electronic and hard copy filling system to include but not limited to photocopying, faxing, mail distribution, and filling

Updating internal database like employee absences, sick or maternity leave on excel spreadsheet

Managing calendar

Assist in resolving any administrative problems

Schedule and coordinate meetings, appointments and travel arrangements for the management

Order office supplies and research new deals and suppliers

Assist in updating and maintaining the school’s policies and procedures

Participate in HR projects like helping to organise employee training

CUSTOMER ASSISTANT, TESCO MUTTON LANE, POTTERS BAR

(November 2017 – January 2019)

Achievement and responsibilities;

Attending to customers at the deli and hot deli sections.

Using my discretion in my service to customers

Answering customer enquiries or passing them on to the appropriate department

Ensuring high levels of customer satisfaction through excellent sales service

Maintaining outstanding store condition and visual merchandising standards

Marketing Manager, Zulwa Online Website Service Limited, Abuja. Nigeria

(September 2016-September 2017)

Zulwa is a start-up website service that provides an avenue where buyers and sellers of properties meet. My

Achievements and responsibilities:

I held full responsibility for all marketing and communication matters.

I was faced with the responsibility of achieving set monthly target.

I had meetings with CEOs and promoted a new company to them.

I successfully met up with my monthly targets until my resignation. I was not only able to display my communicative skill.

I was also able to function properly under the intense pressure associated with my job, as a failure to meet up with target means no pay as well as a risk of losing my job.

Retail Associate, Lulu Lingerie, Abuja. Nigeria

(June 2016 – September 2017)

Achievements and responsibilities:

●I ensured proper merchandise presentation

●Maintained a fully stocked store

●Performed customer service duties such as taking phone calls, attending to customers and helping them make decision on what product to buy

●Ascertained customers’ needs and wants

●Recommended and displayed items that matched customer needs

●Maintained point-of-sale processes

●Actively involved in the receiving of new shipments

●Accurately described product features and benefits

●Followed all companies’ policies and procedures

On Air Personality, Liberty radio Station, Kaduna. Nigeria

(April 2015 – April 2016)

Achievements and responsibilities:

●I presented on radio daily

●I created my own show called Single’s Lounge, aired 6:30 GMT every Fridays.

●I co-produced and presented shows on political issues and debates

●I assisted the programmes manager to identify target audiences and created strategies to effectively engage them.

●I assisted in ensuring that digital marketing content aligned with the radio’s brand identity and message, and assisted with marketing and promotions as required

●I worked closely with the programmes manager to develop and strengthen employee engagement activities

Education

University of Hertfordshire.

(2017-2018) MA Human Resource Management. [Commendation]

Obafemi Awolowo University, Ile Ife. Nigeria

(2010– 2014) BA English. [Second Class Honours]

Federal Government Girls College, Akure. Ondo

(2003-2009) Senior Secondary School Certificate

Olaoluwa Group of Schools Iju-Itaogbolu, Akure North. Nigeria

(1997-2003) Primary School Certificate.

I was the head girl in my final year

Other Experiences and Interests

I was a member of UH connect common book reading which enabled me to meet people and broaden my knowledge about multiple countries and global cultures through the reading of books.

I am currently an Associate member of the CIPD which gives me access to new information regarding HR.

I was a member of USDAW and a workplace representative which entailed giving advice and assistance to union members at work and recruiting new union members.

References

References are available upon request.

Contact this candidate