STORE IN CHARGE /FRANCHISE
AHAMED MUSTHAFA NUSKY MOHAMED
Abu Dhabi UAE
Mobile: - +971-****-*****
Email: - ********@*****.***
CAREER OBJECTIVE
An experienced hospitality working Store in charge support team with store operations. Who’s Very passionate about food, work hard and think fast while wearing a smile on the face. seeking a challenging position that fits my qualification and affords the opportunity of utilizing and furthers my knowledge, experience, leadership, communication skills, computer expertise and to enhance professional growth internationally. PROFESSIONAL SUMMARY
A professional Store in charge/Team Leader, having 04+ years of experience in Hotel & restaurant industry. Well experienced in customer service, food preparation and personnel managements Such as groomed, Understand QSR systems, customer centric, willing to learn as occasions to perform other duties, learn and become an integral participant in the growth of the company, Accountable for maintaining clean and attractive Store environment while providing attentive, courteous and efficient service to all Customers. EMPLOYMENT RECORD AND WORK EXPERIENCE
PAPA JOHN’S KINGDOM OF SAUDI ARABIA -KSA
(Working from 2017 Jan to 2019 Feb)
Duties and Responsibilities:
Greet Guests and build rapport by asking questions and initiating conversation. Offer suggestions by using suggestive selling techniques (daily specials, entrees, desserts, etc.)
input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
Work together with the kitchen team to prepare foods such as sandwiches, pizza, soups, and salads while following cooking instructions, safety procedures, and sanitary requirements.
Use specific kitchen machinery such as ice cream dispensers, blenders, and espresso machines to create customized hot and cold beverages to customers preferences.
Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
PIZZA HUT. (CREW MEMBER) – SRILANKA
(Worked from June 2014 to Oct 2016)
Duties and Responsibilities:
Greet customers as they approach the counter and present them with menus
Provide them with information regarding the day’s deals and discount options
Work and communicate effectively with co-workers and management.
Arrive for your shift on time.
Respond to questions, concerns and complaints from customers, vendors or clients.
Repeat orders to customers to ensure they are correct
Accept payment and accurately supply change, when needed
Direct complaints and concerns to Manager
Ensure food is delivered to the table hot and fresh
Tally cash register at the end of each shift and report any discrepancies immediately
Liaise with vendors and suppliers to ensure that adequate stock of supplies is maintained
Maintain a clean, sanitary, and organized dining room and service area
Respecting behavior guidelines
Comply with all health and food safety regulations at all times
Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.
A R E A S OF EX P E R T I S E
Supervision Team lead
Food Service Worker Kitchen Crew
Cashier Food and beverage
Waitperson Event management
KNOWLEDGE AND SKILL AREAS
Member of the School Soccer Team
Prefect in the School
Participated in Sports Meet in Provincial Level
Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus
Leadership, Team Building, Motivational Skills, Interpersonal and Communication Skills and Quick learner of modern technologies.
Analytical Skills, Ability to Work under Pressure, Decision Making and Problem-Solving Skills. PROFESSIONAL QUALIFICATIONS
Certificate course in Room Attendant
(Ministry of Youth Affairs Sri-Lanka Govt.)
Basic Hygiene & Food Safety Training
Program Jawad Business Group Saudi
Arabia
Certificate course in Software Engineering
Asian Technology Systems Sri-Lanka
Skill Development Training Program
(Cultural Centre Sri-Lanka Govt.)
Pre-Departure Training
Bureau of Foreign Employment Sri-Lanka
PERSONAL PROFILE
Marital Status : Single
Nationality : Sri Lankan
Driving License : Holding Sri-Lankan License
Language Spoken : Arabic, English,
Hindi,Tamil,Sinhala, Malayalam
Email ID : ********@*****.***
Mobile No : +971-*********
Visa Status : Visit Visa (Valid Up To 2020)
NO N- R E LA T ED R EF E R E E
References and related documents are available upon request. I hereby declare that the above information furnished is true to best of my knowledge and belief.
Yours Faithfully,
Nusky Mohamed