TWYLA GRAY

addk57@r.postjobfree.com C: 281-***-**** Houston, Texas

SENIOR VICE PRESIDENT

BUSINESS DEVELOPMENT NATIONAL ACCOUNTS

EXECUTIVE SUMMARY

Dynamic and analytical healthcare leader equipped with vision and a progressive aptitude for cultivating lasting partnerships. A driver of revenue and skilled at formulating teams which thrive at yielding performances to help develop business. Possessing an extensive track record of leadership and proven results in sales management, account management, strategy, sales plans, market research, communications, innovation, and public relations. Outfitted with the creativity it takes to launch plans, develop strategies, and articulate solutions. Owning excellent organizational skills, and a passion for finding creative solutions for the most challenging problems. AREAS OF EXPERTISE

P&L, Lead Generation, Revenue Generation, Account Management, Pipeline Development, Brand Management, Business Development, Operations Management, Operations Management, Financial Modeling, Cultivated Internal Partnerships, Recruiting, Mentoring, Coaching, Inspire, Motivate Teams, Staffing, Budget Planning, Change Management, Attainment of Financial Goals, Knowledge of Industry Trends, Experience with Large Projects, Large Contract Experience, Crafted Contract Financial Economics, KPI Management, Internal Collaboration, Competitive Intelligence, Accountability, Leadership Experience, Self-Starter, Work Independently, Ability to Lead, Compliant with Policies and Procedures, Recruitment of High Performing Talent, Consulting Experience, Management Experience, Contracts, Good Judgement, Ability to Influence Others, Emphasis on Best Practices

PROFESSIONAL EXPERIENCE

Angelica Corporation Houston, Texas

Sr. Vice President Western US

2018 - 2019

• Cultivated corporate partnerships and contract legal negotiations for the $280M outsourced linen and laundry service to the healthcare market

• Pioneered lasting relationships with large hospital IDN’s such as: Dignity Health, Kaiser Permanente, Adventist, Alameda, etc., as well as, long term care and clinic/out-patient facilities

• Prospected C-suites and Supply Chain leads as well as Hospital Administrators in addition to working with GPO's

• Oversaw the business development and customer retention efforts for a region covering 11 plant markets and $120M in revenue

• Conducted high level contract negotiations and financial modeling to ensure profitable new business and current customer contract renewals

• Secured the processing and negotiation/renewal of a $28M account that was leaving due to service issues reiterating business cases with documented performance metrics

Angelica Corp. Chesterfield, MO

Sr. Vice President

2011 - 2018

• Governed the Sales and Service efforts of the Central United States which covering 8 plant markets with total P&L responsibility for $65M

• Outpaced expected plan by 34%, posted highest revenue and profit in company during period of reorganization

• Led high level account management and contract negotiation

• Notably appointed to Corporate Executive Leadership Team that re- branded the design of the company, improving process flow

• Enhanced the fiscal performance of the region by initiating linen loss contract language, lowering linen loss for the customer

• Sold a $3M RFID contract which initiated the RFID plant conversion, offering customers significant savings through RFID technology Angelica Corporation Houston, Texas

Regional Vice President

2009 - 2011

• Championed the design, recruiting and oversight of 5 of 10 markets (5 Market Vice Presidents) spanning central and eastern half of the country including 11 service centers with a P&L responsibility of

$215M

• Notably selected as 1 of 8 to lead transition from relationship selling to low price model representing Sales & Marketing and the customer

• Authored Companies' Customer Renewal Process/Procedure and implemented national roll out to the sales/service organization significantly improving customer retention

Angelica Corporation Houston, Texas

Market Vice President

2007 - 2009

• Piloted the South-Central Market which expanded in 2007 to include Chicago and Cleveland renaming region Central Market

• Boosted the design, sales and service including top line revenue, account management ($42M) and profitability of the market's contract customers, managing Dallas, Houston, Chicago and Cleveland service centers

• Led country with "add-on" selling increasing the customer’s sourcing ability through Angelica

• Awarded Market of the Year in 2007 (for the South-Central Market)

• Recipient of 7 awards

Newark Electronics The Woodlands, TX

Vice President of National Account

2005 - 2006

• Controlled the sales and profitability of company's largest account management partnerships ($50M) in North Americas such as: Northrop Grumman, Boeing, Texas Instruments and Walt Disney along with 5 National Account Managers and 1 National Government Manager

• Achieved National Account sales plan with margin dollar growth of

+7%, 2006

• Appointed to RoHS (Restriction of Hazardous Substances) United States commercialization team representing sales as a Subject Matter Expert

Newark Electronics The Woodlands, TX

Regional Vice President, Office

01/2001 - 01/2005

• Headed a $120M in sales which covered 10 branch offices in West Region.

• Increased top line sales growth, customer development (OEM/MRO), supplier relationships, margin management, account management and P&L management

• Accomplished the highest sales growth in West Region achieving sales plan 2004

• Appointed to Senior Leadership Team 2003

• Featured in 2002 Premier Farnell annual report as Top Talent Newark Electronics The Woodlands, TX

Region Manager

01/1999 - 01/2001

• Generated $100M in sales covering 12 branch offices in Central Region including all inside sales, customer/market development, margin management, account management and P&L management

• Assembled and led a dynamic team which included 12 Branch Managers and a Regional Sales Trainer

• Notably became the only Regional Manager invited to serve on a CRM/Siebel task force that led to implementation of Siebel technology company wide

EDUCATION

University Central Arkansas Conway, AR

Bachelor of Science in Education

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