Customer Service Manager

Nahid Akter

** ***** *****, ******, ** N*G*E* 226-***-**** addjwv@r.postjobfree.com

Objective

● To get a full time or part time job

Skills & Abilities

●Hard working, punctual, dependable, flexible, friendly, self-motivated, and always eager to learn

●Able to adapt to varying situations when working under high pressure and fast paced environment

●Strong computer skills including Microsoft Office, email and internet with accurate data entry

●Handled varieties of customers and also provided satisfying product knowledge

●Sold products and maintained excellent customer service

●Meets people with full confidence, friendliness, and a smiling tone

Experience

C USTOMER S ERVICE P RIME M ARBLE & G RANITE 2016 - 2019

●Was customer service executive in a showroom of tiles, marble, granite, bathroom fixtures and lights

●Assisted customers to find appropriate products

●Stocked and faced shelves with attention to detail

●Submitted attendance report

●Placed orders and sent online requisitions to warehouse and followed up the delivery schedules

●Created and maintained a database of 800 customer accounts and generated mass mailings and monthly statistical reports

●Accurately input and tracked orders in computer

E NGLISH T EACHER C REATIVE PUBLIC SCHOOL 2014 - 2015

●Taught students English from kindergarten to grade 5

H OME T UTOR 2013 - 2014

●Was home tutor for grade (1-8)

Education

A-Level Bangladesh School Muscat (Sultanate Of Oman) 2011 - 2012

●Studied grade 12 under EDEXCEL GCSE board in science

C OMMUNICATION

●Excellent in communication skills with fluency in English, Bangla and Hindi (written and oral)

References available upon request

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