OSSAI-ONAH OGECHUKWU ALUKA

Address: Agric, Agbede transformer,ikoroduLagos, nigeria

GENDER : Female. AGE : 26

Tel: +234-813-***-****

E-mail: addjtu@r.postjobfree.com

PROFFESSIONAL SUMMARY:

Telesales representative with excellent marketing skills looking for a position in which to become an asset to a company in need.

Core-qualifications are:

In- depth knowledge of marketing strategies and customer trends.

Excellent salesmanship and persuasion skills.

Professional and personable demeanor with customers as well as coworkers.

Proficient in computer programs and able to type 40 words per minute.

Organized and thorough in all work.

Great communication skills with superiors and peers.

EDUCATION ATTENDED WITH DATE

Delsu Secondary School

(NECO) 2003 – 2009

Delta State Polytechnic, Ozoro, Delta State

OND in Banking and Finance 2011– 2013

Federal Polytechnic Nekede, Imo State

HND in Banking and Finance 2014 – 2016

WORK EXPERIENCE

Sparch Integrated Services Aug.2015 –Nov.2015

Position Held: front desk representative

Responsibility: focal point of the company.

Zed Table Water 2013 – 2014

Position Held: personal assistant .

Responsibility: Assistant to the managing director.

Cyrus Kingdom company

Position held: Telesales Agent/ customer care. 2017-2018

Responsibility: placed sales phone calls and answered customer calls.

Compiled information from other telesales representatives to draft reports of monthly sales.

Worked with superiors in bettering the system by listening to and Considering customers complaints and suggestions.

Remained current on all customers trends relevant to services and products

.

IROKOTV:Telesales Representative. Jan 2018-May 2019

Responsibility : place phone calls to potential customers to educate them on services and products offered by the company.

Attend meetings to learn about new products and services or changes in current ones.

Read and interpret sales reports to determine the best strategy for marketing.

Answer phone calls from customers with inquires and or complaints and resolve the issue as quickly as possible.

Assist in operation of the company’s switchboard.

Percentage Converting rate is over 60%.

PERSONAL PROFILE

Highly focused and determined

Ability to accomplish tasks within short period of time

Mental alertness

Interpersonal relationship

Excellent communication skill

HOBBIES:

Reading

REFEREES: provided on request.

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