Shauna Ash

Rosenberg,TX ***** addjqs@r.postjobfree.com 480-***-****

PROFESSIONAL SUMMARY

Administrative assistant who communicates and collaborates effectively with all levels of personnel by relying on excellent interpersonal skills and outstanding customer service. Self- starter with excellent analytical and organizational skills. EDUCATION

Arizona College – Glendale, AZ (June 2012 – August 2014) Received Associates Degree of Occupational Health

PROFESSIONAL EXPERIENCE

Houston Methodist- Sugar Land, TX (February 2019 - December 2019) Administrative Assistant

Customer service calls

Schedule appointments

Check in/check out patients

Insurance verification (Availity,UCH,Medicare)

POS collection

Daily Batch closing

Data Entry

Filing

Center Point Energy – Houston, TX (May 2018 – November 2018) Customer Service Representative

Handle high volume inbound calls

Conduct trouble shooting

Data Entry (SAP)

Appointment scheduling

Input service orders

Billing/Sales for warranty upgrades

Whole Health Center – Houston, TX (September 2017 – April 2018) Medical Assistant/Phlebotomist

Collect vital signs

Order and collect blood samples for lab tests

Start IV’s and administer injections

Assist provider with Procedures

Perform EKG’s

Red Mountain Weight Loss – Phoenix, AZ (May 2016 – May 2017) Lead Medical Assistant

Interviewing/Hiring

Training and development

Supervise employee’s

Opening/EOD reports

Customer service calls

Monthly Inventory/ Ordering supplies

Organize team meetings

Molina Health Care Clinic – Everett, WA (January 2016 – May 2016) Medical Assistant/Administrative Assistant

Check in/ out patients

Insurance verification

Make referrals

Prescription Refill authorization requests

Collect Vital Signs

Prepare and administer medications

Collect blood specimens and administer vaccines

SeaMar Community Health Care – Monroe, WA (January 2015 – December 2015) Medical Assistant/ Administrative Assistant

Show patients to exam room and prepare them for the physician

Obtain and record patients medical history and vital signs

Perform routine laboratory tests

Perform ear lavage’s, EKG’s, Administer injections

Perform visual acuity exam

Authorize prescription refills and provide prescription information to pharmacies Thinique Medical Weight Loss – Phoenix, AZ (June 2014 – December 2014) Front Desk/ Back Office Assistant (Externship)

Customer Service Calls

Cash Handling

Opening/Closing front office

Back Office Duties (rooming patients and obtaining vitals)

Administering injections for B12 and testosterone

Inventory/Ordering office supplies

X.I. Clothing – Phoenix, AZ (May 2008 – November 2012) Supervisor

Interviewing/ Hiring and recruiting

Training/coaching employees

Customer service calls/ Customer complaint calls

Scheduling/ Payroll

Opening/ Closing, EOD Daily reports

Sales floor operations/ Cash register

Inventory/Ordering

COMPUTER SKILLS

Proficient in Microsoft Word, Excel, Power Point, SharePoint, Outlook, Millennium, SAP

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