Professional Summary
Skills
Experience
MACKENZIE WISE
*** ***** **, *** ******, CA 92078 (H) 858-***-**** addjna@r.postjobfree.com Leader with 3 years of successful management experience in retail and criminal justice system. Recognized consistently for performance excellence and management skills. Strengths in communication and leadership backed by training in customer service. Enthusiastic individual eager to contribute to team success through hard work, attention to detail and driving results.
Leadership Drives Results
Strategic Planning Quick Learner
Detail Orientated Versatile
Excellent communication skills Microsoft Office proficient BP/Savvy/Topshop and Kids Department Manager 10/2019 to 06/2020 Nordstrom – Escondido, CA
Responsible for $3.5 million in sales
Division Value Leader for 2019
Hired and developed 23 team members and 2 assistants Led business conferences with corporate managers and vendors Designed daily merchandise floor plans
Created quarterly strategic plans
Increased sales and team productivity
Developed and implemented a sales training program focused on exceptional customer service and up selling
Consistently assumed Store Manager's responsibilities BP/Savvy/Topshop and Kid's Assistant Manager 03/2019 to 10/2019 Nordstrom – Escondido, CA
Co-managed $3.5 million in sales
Assisted in hiring and developing 23 team members and 2 assistants Led business conferences with corporate managers and vendors Responsible for creating and leading marketing events Assisted in team development
Achieved monthly sales and reward goals
Education
Men's Department Assistant Manager 08/2018 to 03/2019 Nordstrom – Escondido, CA
Assisted with department sales of $2 million dollars Assisted developing 9 team members
Highest selling manager
Responsible for department merchandising and team scheduling Men's Fragrance Counter Manager 05/2018 to 08/2018 Nordstrom – Escondido, CA
Managed a $300,000 men's fragrance and grooming business Collaborated with vendors to create marketing events Educated other team members on product knowledge
Partnered with Loss Prevention on inventory control Pretrial Services Specialist 05/2017 to 10/2017
Weld County Pretrial Services – Greeley, CO
Conducted jail interviews for bail recommendations Assisted Judge in court proceedings
Organized affidavits and recorded criminal history Monitored individuals' completion of bail requirements Bachelor of Science: Criminal Justice and Criminology May 2018 University of Northern Colorado - Greeley, CO
GPA 3.33
Minor in Psychology