Shannan Cassidy

Palm Harbor, FL

addjka@r.postjobfree.com

727-***-****

Career-oriented, detail-minded medical billing expert and office assistant with excellent customer- service skills and proven experience working with health insurance carriers to ensure patient eligibility, pre-authorization when needed, and timely payment of claims. Courteous, empathetic communicator who can work accurately and effectively even in high-volume environments with patients, vendors, and insurance companies, in-person and remotely, at home.

#readytowork

Authorized to work in the US for any employer

Work Experience

Practice Manager

Wellness World Medical - Tampa, FL

October 2019 to Present

Manage the office and medical practice of 2 physicians. Schedule patients, manage bills and supplies, advertise and market through social media, manage patient communications, photograph patients before and after, and provide logistical support.

Remote at Home Medical Biller

Accurate Billing Solutions - Sarasota, FL

January 2015 to Present

Coordinate all aspects of medical billing with insurance providers (including referral and preauthorization services, electronic and hard copy claim submissions, denied claim corrections and resubmissions, patient billing, and proof of timely filing) and maintain current and accurate Accounts Receivable/Payable for medical service. provider clients.

• Provide fast, complete customer service to resolve billing issues and disputes.

• Perform effective analysis, correction and resubmission of denied claims.

• Deliver thorough, precise reliable service for maximum client satisfaction. Medical Billing, Administrative and Medical Assistant Accurate Billing Solutions - Palm Harbor, FL

November 2016 to October 2019

Fulfilled numerous roles in the practice including office administration and procurement, patient communication, education, reception and scheduling, insurance verification, complaint resolution, and assisting with medical procedures.

• Implemented an EMR system and trained other office personnel in its use.

• Reduced delivery costs for supplies by 85% through vendor competition. Medical Assistant

Doctors Urgent Care - Palm Harbor, FL

October 2011 to November 2016

Assisted with care of 30-60 patients per day, performing vital signs collection, blood draws, medical procedures and diagnostic testing. Provided patient communication and education, maintained patient EMR records. Recognized for computer skills and ability multi-task without making errors and manage time effectively.

Ophthalmology Technician

Nielsen Eye Center - Palm Harbor, FL

March 2009 to October 2012

Served as receptionist, appointment scheduler, inventory manager, and patient screener performing a variety of ophthalmological testing.in preparing patient history. Managed a flow of 30-40 patients per day in the practice.

Education

High school or equivalent

Skills

• Electronic Medical Records (EMR)

• International Code of Diagnoses (ICD 10)

• Medical Coding

• Medicare, Medicaid, Commercial and 3rd Party Reimbursement

• HIPPA, OSHA and ACHA compliance

• HCFA-1500 Claim Forms

• Medical Subrogation

• Denied Claim Analysis and Resubmission

• Diagnostic Testing and Patient Screening

• Social Media Marketing

• Telecommute

• A/R Collections Office Management Related:

• Accounts Receivable and Payable

• Account Reconciliation

• Procurement and Supplies Management

• Microsoft Office

• Billing

• EMR Systems

• Customer Service

• Marketing

• Medical Scheduling

• Schedule Management

• Insurance Verification

• Ophthalmology Experience

• Practice Management

• CPT Coding

• Healthcare Management

• Medical Billing

• ICD-9

• Medical Office Experience

• QuickBooks

• Human Resources

• ICD-9

• Medical Billing

• Medical Office Experience

• QuickBooks

Links

http://linkedin.com/in/shannan-cassidy-29b6494b

Assessments

Medical Billing — Highly Proficient

April 2020

Understanding the procedures and forms used for medical billing. Full results: https://share.indeedassessments.com/attempts/ e1b559b8dcc70150547b2ca02e9e874ceed53dc074545cb7

Electronic Medical Records: Best Practices — Highly Proficient April 2020

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: https://share.indeedassessments.com/ attempts/2df73fa207fbe8c521f6308a142edf9aeed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate