Food Safety Service
Resume:
DOMINGO, JOAN MARTINEZ
Muroor Road, Abu Dhabi
United Arab Emirates
addjh4@r.postjobfree.com
Objective:
Seeking a deserving profile in the hospitality sector, where I can deliver my expertise and innovative hospitality skills, while maintaining the integrity and work ethics of the working environment.
Career Summary:
•Years of working experience in the same field of hospitality industry for both local and international, after completing the Bachelor Degree in Hospitality Management.
•Excellent communication skills with the knowledge of professional work ethics and restaurant culture.
•Well versed with the different varieties of cuisines and providing the excellent recommendation to the guests upon request.
•Excellent interpersonal skills and politeness to handle the complaints of the customers tactfully.
Work Experience:
Rixos Premium Saadiyat Island
In Room Dining/ Room Service
December 01, 2019- Present
Abu Dhabi, United Arab Emirates
Job Description:
•Be thoroughly familiar with menus, ingredients and methods of preparation for each dish.
•Assist with the collection of room service trays and other food and beverage items from the guest rooms.
•Be aware of all liquor laws as well as company and department policies regarding consumption of alcohol beverages.
•Maintain positive work atmosphere by acting and communicating in a manner that enables getting along with the guests.
JW Marriott Hotel Kuala Lumpur
Shook! Restaurant
Food and Beverage Waiter/Host
September 2014- July 30, 2019
Kuala Lumpur Malaysia 55100
Job Description:
•Greet incoming and departing Guests warmly with a genuine smile and eye contact.
•Use visual cues to seat Guests in either the bar or dining area depending on their preference.
•Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff.
•Accountable to complete all assigned tasks with the highest level of service quality.
Atlantis the Palm Hotel Dubai
Food and Beverage- In Room Dining
September 01, 2012- July 30, 2014
Dubai, United Arab Emirates
Job Description:
•Be aware of all liquor laws as well as company and department policies regarding consumption of alcohol beverages.
•Maintain positive work atmosphere by acting and communicating in a manner that enables getting along with the guests.
•Be thoroughly familiar with menus, ingredients and methods of preparation.
•Assist with the collection of room service trays and other food and beverage items from the guest rooms.
•
The Fullerton Hotel Singapore
Service Ambassador/ Waiter
June 15, 2011- June 20, 2012
Singapore City, Singapore
Job Description:
•Greet guests to make them feel comfortable and welcome.
•Take guests food orders and handle cash and credit transaction.
•Serve foods to guest in courteous and timely manner.
•Maintain cleanliness and organization throughout the restaurant and ensure the proper set up.
Ascott Hotel Makati
Food Associate/ Waiter
April 20, 2010-May 18, 2011
Glorietta Makati City
Job Description:
•Welcoming every customer with a smile and being genuinely friendly at all times.
•Attending to customers’ needs as a primarily focus.
•Ensure to follow the standards operating procedure at all times.
•Maintain cleanliness and organization throughout the restaurant and ensure the proper set up.
Super Bowl of China
Team Member
September 26, 2009- March 30, 2010
Ground Floor, SM Mall of Asia
Pasay City
Job Description:
•Maintain a fast speed of service, especially during rush times.
•Taking orders from customers and input their selections into the restaurant computer.
•Process large orders for events.
•Maintain cleanliness and organization throughout the restaurant and ensure the proper set up.
Philippine Pizza Incorporated
Team Member
July 06, 2007- February 04, 2008
15/F Aurora Tower, Araneta Center
Cubao, Quezon City
Job Description:
•Providing excellent wait service to ensure satisfaction
•Taking customer orders and delivering food and beverages
•Serve foods to guest in courteous and timely manner.
•Maintain cleanliness and organization throughout the restaurant and ensure the proper set up.
Seminars/ Workshops Attended:
Customer Service Training
JW Marriott Hotel Kuala Lumpur
April 10-13 2017
Jalan Bukit Bintang, Kuala Lumpur
Basic Food Hygiene Training
Atlantis the Palm Dubai
March 19, 2013
Dubai, United Arab Emirates
Basic Food Safety Training
Ascott Hotel Makati
February 05, 2011
Makati City, Philippines
Customer Maniac Workshop
Philippine Pizza Hut
November 09, 2007
Aurora Tower, Araneta Center
Certificate of Actual Shipboard Training
Negros Navigation Oceanlink Training Center
October 16, 2006
Pier 2 North Harbor, Manila
Subic International Hotel Corporation
On the job training
December 14, 2006
Subic Bay Freeport Zone, Philippines
Educational Attainment:
Tertiary Level
Jose Rizal University
Bachelor of Science in Hotel and Restaurant Management
Mandaluyong City
(2004-2007)
Secondary Level
Quirino National High School
Quirino Isabela
(2003-2004)
I hereby certify that the above information is true and correct.
Joan Martinez Domingo
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