Admin Secretary

PERSONAL DETAILS- ANN CARAMEL RUFO DE VERA

Address: Khalidiya Street, Abu Dhabi-UAE

Contact No.: +971-***-***-***

Email Address: *************@*****.***

CAREER OBJECTIVE

To ensure that the result of my performance meets the quality standard and expectation of the management. PERSONAL COMPETENCIES

v Microsoft Office Proficient

v Excellent communication Skills

v Effective Team Player

v Flexible, Dynamic and Trustworthy

v Ability to work under pressure

v Multitasking skills and Hardworking

v Can be train and willing to be train and learn

v Proficiency in Interpersonal & Communication Skills. v With strong Organization & Administrative Skills. v With good working knowledge in providing support back-up in all levels of management in whatever task required.

EDUCATION

BACHELOR OF SCIENCE IN INFORMATION & TECHNOLOGY

Philippine College of Science and Technology

Calasiao, Pangasinan-Philippines

June 2010- May 2014

WORK EXPERIENCE

Administrative Officer

Brooge Petroleum and Gas Investment Company FZE

Al Sayegh Building, Hamdan St. Abu Dhabi, UAE

April 16, 2019 – March 15, 2020

Job Purpose: Providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of task related to organization and communication. Responsibilities and achievements:

v Coordinate office activities and operations to secure efficiency and compliance to company policies. v Manage agendas/travel arrangements/appointments etc. for the higher management. v Manage phone calls and correspondence (email, Letters, Packages and etc. v Support budgeting and bookkeeping procedures.

v Create and update records and databases with personnel, financial and other data. v Track stocks of office supplies and place an orders when necessary v Prepare presentations/proposals as assigned

v Preparing NOC, Salary Certificates, Employee contracts v Visa application processing and Flight Bookings

v Maintaining Employee Records (Sick Leaves, Annual Leaves) v Preparing Confidentiality Agreement for Employee and Companies. v Coordinating with the Site Personnel/Project and also with the Clients v Providing Assistance to higher management for Employee Medical Insurance, v Telephonic Screening of new candidates

v Coordinating Interviews between candidate, recruitment agencies and Management v Overall Office Management

v Coordination with new employees on any concerns regarding advance salaries, NOC, Salary Certificates and Bank Documents.

v Overall Project Coordination and communication (internally and with AUH and FUJ Branch) v Reporting directly to Vice Chairman, CEO and Chief Strategy Officer Front Office Clerk/Medical Claim Officer

Capital Shield Insurance Brokers LLC

Al Ghaith Tower, Hamdan St. Abu Dhabi, UAE

June 2016 – April 11, 2019

Responsibilities and achievements:

v Responsible in answering telephone calls, receiving and directing visitors to appropriate personnel. v Reply to general information request with the accurate information v Greet clients/Suppliers/visitors to the organization in a professional and friendly manner v Responsible in word processing, creating spreadsheets and presentation. v Preparing LPO’s, managing office supplies, hotel and airline booking and arranging office couriers. v Responsible in putting data entry to the system. v Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

v Contributes to team effort by accomplishing related results as needed. v Arranging and assisting all the Candidates for Interview. v Directs visitors by maintaining employee and department directories; giving instructions. v Screening and full processing of individual and SME applications. v Coordinate with the client on addition, deletions, policy amendments and claims handling. v Keep track of policies/endorsements issues and claims submitted by the client. v Follow up with the insurer for the medical card issuance, deletion of members, policy amendments, claims cheques etc.

v sending for card re-printing

v requesting insurance certificates

v follow up on claims settlement ensuring turnaround time is met v auditing rejected claims and resubmitting eligible ones v Assisting in pre-approval requests by coordinating between the network provider and the medical provider to get the treatment done.

v Ensure claims are settled correctly as per client’s Table of Benefits as agreed upon with the insurer. v Sending cheque re-issue to the Insurer to amend the cheque settlement as per the member’s request. v Issue cheque settlement to the Insurance Coordinator v provide full servicing and management of all claims v Keep record of and file all claims related correspondence for future reference. v Working closely with the Supervisors to provide a comprehensive insurance service to existing and new clients.

Quality Control Clerk

Azarias Pharmaceutical Laboratories, Inc

Meycauayan, Bulacan-Philippines

March 2015 –April 2016

Responsibilities and achievements:

v Responsible in answering telephone calls, receiving and directing visitors to appropriate personnel. v Reply to general information request with the accurate information v Greet clients/Suppliers/visitors to the organization in a professional and friendly manner v Responsible in word processing, creating spreadsheets and presentation. v Responsible in putting data entry to the system. v Processing and receiving benefits and memorandum. v Implement quality control procedures and provide updates to maximize efficiency v Thoroughly test merchandise using established methodologies and criteria v Will perform direct product testing activities

v Adjust process based on quality control test results v Track defects, test results or other regularly reported quality control data v Preparing reports and supervising other staffs.

Administrative Staff

HHIC-Phil (Hanjin Heavy Industry Corporation -Phil) Subic Zambales –Philippines

July 2014– Jan 2015

Responsibilities and achievements:

v Answers telephone and direct calls to appropriate personnel v Maintain electronic and hard copy filing system

v Open, sort and distribute incoming correspondence v Communicate verbally and in writing to answer inquiries and provide information. v Provide administrative support such as copying, scanning, filing, record keeping and summary report preparation.

v Prepare and modify documents including correspondences, drafts, memos and emails v Database entry, creating spreadsheets and quality system documents. v Do other things as per managers’ instruction.

PERSONAL DETAILS

Date of Birth: October 28, 1993

Place of Birth: Pangasinan, Philippines

Age: 26

Sex: Female

Religion: Roman Catholic

Citizenship: Filipino

Civil Status: Single

Height: 5’2”

Visa status Employment Visa

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