Anabel Revilla Position Applied: Customer Service Supervisor
Date of Birth:
July 07, 1991
Type of visa:
Seeking full time career with an organization, which will permit to use my abilities and also to put my skills and practice efficiently in the best interest of the company,
PROFESSIONAL QUALIFICATION/ SKILLS:
High level of computer literacy (MS Word, Excel, MS Power point)
Flexible to work independently or with a team.
High capable of multi-tasking on a limited time scale.
Solution finding oriented.
Possess problem solving techniques.
Ability to work under pressure and meet deadlines.
Catering Staff Salam Hospitality
January 23, 2019 – November 17, 2019 Eatopia Restaurant, Doha Qatar
Performing preparation duties such as rinsing, peeling, slicing and dicing fruits and vegetables.
Weighing and measuring ingredients.
Wrapping, date-labeling and storing food items.
Cleaning and organizing work area, equipment, utensils, and service station.
Following established recipes to prepare menu items.
Following guidelines to ensure correct serving temperatures and adequate portion control.
Serving customers in fast, efficient and friendly manner.
Providing customers with information regarding food.
Ingredients, availability and pricing.
Escalating customer concerns and complaints to management.
Assisting customers to pay for products
Complying with relevant safety, hygiene and service standards and procedures.
Customer Service Café Tasse
January, 2017 – 2018 Souq Waqif, Doha Qatar
Providing excellent wait service to ensure satisfaction.
Taking customers orders and delivering food and beverages.
Making menu recommendations. Answering questions and sharing additional information with restaurant patrons.
Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.
Communicate order details to the kitchen staff.
Arrange table settings and maintain a tidy dining area.
Deliver checks and collect bill payments.
Sales Agent Motortrade
November, 2015 – July 2016 Ligao City, Philippines
Explaining to customers the features of the vehicle.
Advice/ recommend the customers which would suit to their best
Arrange the test drive.
Negotiate the sale price of the vehicle including trade in value for the customers.
Coordinate with finance related to vehicle loans.
Highlight extra products or after-sales service.
Complete paper work and pre-delivery inspection.
Stock monitoring and preparing orders for new vehicles from manufacturer.
Keep informed potential customers for new vehicles and promotions/ deals.
Keeping the are and vehicles clean and tidy.
SY 2014 – 2016 HRM (Hotel & Restaurant Management)
Vocational Course (Undergraduate)
2014 - 2015 Ligao National High School
Bicol Albay, Philippines
Training / certifications /Other Skills:
Computer Literacy Course
Bicol, Albay, Philippines
Knowledgeable in Microsoft Word, Excel.