FAISAL SHAMIM

Cell: +919*********

Email: addite@r.postjobfree.com

CAREER OBJECTIVE:

Intend to build career with leading corporate of hi-tech environment with committed and dedicated people, which will help me explore myself fully and realize my potential, willing to work as a key player in challenging and creative environment.

SUMMARY:

Conscientious 20+ Yrs. of experience in different professional fields which includes Supermarkets, Retail Footwear & Apparels, Hospitality & leading top performing Sales team and providing enjoyable Shopping experience & Luxury Hospitality services to customers. Proven team leader with track record in developing and implementing effective strategies to grow customer base, surpass revenue goals and exceed Sales objectives.

KEY SKILLS:

Multiskilled, Retail Store Operations, CRM, Hospitality Sales (Leisure/MICE), Inventory & Shrink Management, Team leader & Service Oriented.

PROFESSIONAL QUALIFICATION:

1). Post Graduate Diploma in Sales & Marketing Management from Institute of Environment & Management approved by AICTE Govt. of India New Delhi (India) and affiliated to the Board of Technical Education, U.P Govt. September 1999.

2) Financial Management- Training organized by Small Industries Service Institute, Ministry of Industry Govt. of India Kanpur (India)

EDUCATIONAL QUALIFICATION:

1) Bachelor of Arts from Lucknow Christian College, Lucknow (India) 1994 to 1997.

2) Master of Arts from Lucknow University, Lucknow (India) 1997 to 1999.

HOSPITALITY INDUSTRY:

Royal Kingdom Resort- One of the best properties in the District Pilibhit (Uttar Pradesh)

DESIGNATION: Resort General Manager

DURATION: May 2018 to till date

KEY RESULT AREAS:

(a)Planned & conceptualized various strategies to achieve business goals aimed towards the growth in business volumes as well as profitability while analyzing cost effectiveness and competitors strategies and planning.

(b)Rationalized the manpower at all levels while obtaining the optimal balance between topline and bottom-line performances.

(c)Identified and developed prospective clients while analyzing their requirements and rendering technical guidance over the various aspects of business.

(d) To maintain strict vigilance over the policy and procedures adopted by the purchase department.

(e)To personally review and examine important tenders and purchasing contracts

(f)To review all performance reports pertaining to the revenue generating areas and direct corrective action wherever necessary through the personnel.

(g)To monitor on a continuing basis, revenue and expenditures, to ensure that profitability objectives are fully met.

(h)To inspect the Hotel every morning and also undertake bi-weekly inspections with executive housekeeper, chief engineer and the food and beverage manager of their respective areas.

(i)To conduct weekly department head meetings and occasionally observe meetings held by department heads in the course of their work.

FASHION RETAIL INDUSTRY:

MIIRZA INTERNATIONAL LTD. – (RED TAPE FOOTWEAR & APPARELS)

DESIGNATION: Retail Category Manager

DURATION: April 2010 to April 2018

KEY RESULT AREA:

(a)Took over retail category operations and cultivated program to train sales associates in order to increase revenue.

(b)Optimizing merchandise availability at stores and mix to ensure completeness of the consumers monthly shopping basket.

(c)Cross Merchandising, Product Mixing and Coordinate with Marketing partners for Branding & Advertising activities of skus.

(d)Managing entire Operations from New Store Opening to Inventory Management & Customer Service and resolving customer issues.

(e)To implement the Sales and Promotional Schemes & Merchandising as per company's budget & norms.

(f)Close monitoring of Fast moving & Slow moving skus & Control over the Shrinkage.

(g)Conduct Market Research to determine market requirements for existing and future products.

(h)To identify & address the strategic needs, threats and opportunities related to business within the region.

(i)To ensure Staff are adequately selected, informed, Motivated and KPI's to carry out their duties according to best business practice in Sales & Merchandising standards.

(j)Ensure store growth over previous year and ensure profitability.

(k)Ensuring improved Quality and Sop Audits.

(l)To ensure achievement of targeted sales and profit with the maximum cost efficiencies.

(m)Enhancing customer satisfaction by reducing billing time and increase accuracy.

(n)Making important decisions regarding stock control & levels and fashion items on demand based on researches.

SUPERMARKET INDUSTRY:

MEGAMART: is one of the known Supermarkets in United Arab Emirates.

DESIGNATION: Assistant Branch Manager (Supermarket Operations)

DURATION: July 2009 to February 2010

KEY RESULT AREA:

(a)Total Store Operation in terms of sales & merchandise.

(b)To efficiently manage & develop the business of the company.

(c)To ensure the achievement of sales targets.

(d)To ensure all the staffs are fully trained in terms of sales & merchandise.

(e)To manage the shelf edge credibility.

(f)To ensure all product lines are available.

(g)To analysis the undergrowth sections on daily basis & analyzing sales figures and forecasting future sales volumes to maximize profits.

(h)To manage the presentation & quality.

(i)Manage merchandising-FIFO/LIFO & expiry monitoring.

(j)Manage all local & ware house ordering.

(k)Manage staff scheduling.

(l)Weekly review meeting.

(m) Control over wastage & shrinkage.

(n)Manage display & merchandising standard.

(o)Internal coordination with staff, security, merchandiser, supplier & sales men.

(p)External coordination with customers, mall management, municipality & food control.

(q)Organizing special promotions, displays and events &market survey.

VISHAL MEGAMART:

DESIGNATION: Sales Supervisor

DURATION: Jan 2008 to June 2009

KEY RESULT AREA:

(a) Achieving the Set Target TOP LINE & Trading Profit of the Store.

(b) Working on stock fill rate, Reducing Gaps and maintain stocks accuracy

(c) Control Shrinkage Below 0.2% which included known and unknown Losses, Inventory control, working on negative, stocks correction etc.

(d) Handling Customer Problem & providing Customer Service

(e) People Management, Training, motivating, providing product knowledge etc.,

(f)Coordinating for daily base with supplier Chain, Commercial and Supplier for Stocks & issuing purchase order.

(g) Communicating with HO about MRP Change, packing change, list & delist articles, payment issues & IT issues, etc.

(h) Track competition, study industry growth, new product Launches, new entrants, etc.

(i)Planning sales promotional activities for enhancing the brand visibility of new & existing products.

(j)Executing Planogram maintenance & suggesting for any change in the ADHOC.

(k)Maintaining product hygiene at all levels by replacing defective stocks, quality controlling, FIFO etc.

(l)Maintain the Operation cost under budget, check on payroll, Electricity, Daily expenses, Maintenance expenses, Staff Welfare, Stationery etc...

HIGHLIGHTS:

(a)Controlled Shrinkage under 0.2% of the sale.

(b) Increased the Sale from Rs. 30Lacs to Rs. 38 Lacs per month.

(c) Maintained PBIT of about 8-9%.

(d) Initiated New Rice Miller in the store.

RELIANCE FRESH:

DESIGNATION: Section Supervisor

DURATION: Nov 2006 to Dec 2007

KEY RESULT AREA:

(a)Handling fresh fruits & vegetables, dairy, spices, processed foods and cereals.

(b) Overseeing the activities related to Man Management, Customer Service & forecasting the sales target and achieving the set target.

(c)Maintaining the efficiency on the floor & proper utilizing the resources.

(d)Providing suggestion to local buyer for the department product requirement.

(e)Minimizing the damage and missing for smooth operations.

(f)Harmonizing with warehouse for supplies & controlling the inventory of stock.

(g) Supervising visual merchandising & supporting the team about the store visual merchandising.

(h)Handling promotion for seasonal and slowing stock.

(i)Identifying new and prompt suppliers.

Day to Day Mart:

DESIGNATION: Sales Officer

DURATION: Oct 1999- Oct 2006

PERSONAL DETAILS:

DATE OF BIRTH: 22nd March 1974

FATHER’S NAME: Mr. Parvez Shamim

MARITAL STATUS: Married

LANGUAGES KNOWN: English & Hindi/Urdu

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