SKILLS

Research, Data Analysis, Document Control, Policy Analysis, Standardization,

IATF/ISO Standards and Auditing, Statistics, Communications, Media, RIBO Presentation, PowerApp and SharePoint site developer

WORK HISTORY

Home & Auto Insurance Sales Agent – Hub International Windsor, Ontario

January 2020 – March 2020

-Customer Sales contact for incoming calls requesting quotes on Home and Auto insurance with various firms.

-Completed RIBO training and RIBO certification prior to CRM training.

Quality Administrative Assistant - Electromac Group Windsor, Ontario

November 2018 – January 2020

-Main contact for document control, corporate and plant specific library.

-Ensures IATF/ISO Standards are maintained and understood company-wide.

-Manager and lead-contact of LotusNotes conversion project toward SharePoint.

-Audit preparation for Quality Department Steering Committee, completion of Internal Audits to ISO 14001 standard.

--Collection of customer scorecards and retrieval of data for power BI presentation.

-Application development in SharePoint.

Policy & Research Assistant – Constituent Relations for the Mayor, The City of Windsor, Ontario

May to November 2018

-Lead contact for Mayoral Constituent Relations.

-Research Assistant tasks, engaging with community members and representative of the office in Public Events/Ceremony’s.

-Public Office administrative duties including data presentation.

Customer Service Professional - H&R Block Windsor Ontario

January to April 2018

-Customer intake, main telecommunications contact betweem management and clients.

-Government taxation and Administrative duties using government websites and CRM programming.

Research Assistant – Intern - Fraser Institute Vancouver, British Columbia

May to August 2017

-Lead research assistant in media analysis and data collection towards Measuring the Impact of the 2017 Election on Uncertainty in British Columbia, published August 29, 2017.

Research Assistant - The University of Windsor Windsor Ontario

September 2012 to April 2017

-Media analysis, document retrieval, research, presentation.

-Post-secondary teaching assistant in History, and Gender.

Youth Engagement Coordinator, Policy Advisor - WOHIS Windsor Ontario

September 2014 to April 2017

-Educated secondary students of their labour rights, presentation leader.

-Post-secondary school student management in-class training.

Donations Agent - University of Windsor Windsor Ontario

September 2014 to April 2017

-Cold calling potential donors for the purposes of fundraising and data retrieval use in statistics and market research.

EDUCATION

Bachelor of Arts – Political Science: University of Windsor, 2017

Environmental Internal Auditor Certificate – ISO19011:2018 & ISO14001:2015, 2019

Registered Insurance Brokers of Ontario Certification – February 2020

VOLUNTEER

Womyn’s Centre, University of Windsor -September 2012 to December 2013

Canadian Blood Services, Guest and Volunteer Services - September 2012 to 2018

Vertigo Theatre Calgary -November 2017

Model NATO Representative - February

2014 – Turkey

2015 – France

2016 – Germany (Best Delegate recipient)

REFERENCES

Lydia Miljan

University of Windsor, Associate Professor

519-***-**** x2361

Dina Butler

Mayor Dilkens’ Office Administrator

519-***-****

Andrew Payne

MasonryWorx, Executive Director

226-***-****

Miro Tomoski

Herb Journalism

519-***-****

Drew Dilkens

Mayor of Windsor

addit3@r.postjobfree.com

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