** **** **** **** *****.

**th of July **** to **th of December 2018.

addirv@r.postjobfree.com

+977********** /

+971*********

DUBAI SILICON OASIS, IHG

BULIDING ACCOMODATION

DUBAI.

Currently Residing in Nepal

TECHNICAL SKILLS

Teamwork and

collaboration.

...Scheduling.

...Customer service.

...Project

management.

Excellent

interpersonal and

communication skills(

conversational)Good

typing skill and

excellent knowledge

of Microsoft word,

Microsoft excel,

Microsoft Powerpoint,

E-mail and Internet.

INTERESTS

Cashier & Receptionist

SUMITRA RASAILI

Cashier

CAREER OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills, and ability to work well with people and to grow in any department to achieve corporate goals.

EDUCATION

Buddha Sagar School

ECONOMICS

89%

2009

Buddha Sagar Higher Secondary school Higher Secondary Higher Secondary -

78%

2011

Nepal IHM

Hotel management diploma

82%

2012

PROJECTS

Beautician •

Organization: Rina Beauty Parlor and Training Center. o Position: Beautician.

RECEPTIONIST F.O TRAINEE

TAJ PALACE HOTEL DUBAI, JOOD PALACE HOTEL DUBAI

EXPERIENCE

"City Heart Restaurant"Nepal

Cashier

6th January 2012 ( part time job) - 11th July 2013

• Friendly, outgoing and charismatic personality well suited for a fast paced, customer service oriented restaurant.

• TABLE SETUP, Salad preparations, hot kitchen, catering, serving PERSONAL STRENGTHS

*Compassion.

*Optimism or Realism.

*Commitment and Loyalty.

*Resilience.

*Self-confidence.

*Self-Control.

*Sense of direction.

*Willingness.

foods.

• Prepared managed and served buffet breakfast, afternoon tea and evening cocktails.

• Resolved guest issues and consistently followed up to ensure great satisfaction.

• Handle two sections of restaurant with punctual, friendly service for new and current customers.

• Maintained records of Temperature Food & Beverages and also cleaning schedule records.

• Clean all work area, equipments, utensils, dishes according to daily procedures and stored for next day usable.

• Efficient in way using standard (WINHMS SYSTEM HOTEL MANAGEMENT) software for cashier for bill settlements. Break Water, Hotel and Resort, Male City ( Republic of Maldives) F&B CASHIER

10th Nov. 2013 - 15th Oct. 2015.

Delivering outstanding food&beverage service to customers.

• Greeting all guest as often as possible.

• Escorting guest to their tables.

• Taking orders from guests and offering advice on the menu.

• Preparing accurate check that itemize and total meal costs and sales taxes.

. Preparing meals for customer along with Hot beverages with defined selection of Tea,coffee etc

• Maintaining records of food temperature and maintaining best hygiene practices.

• Assist food preparers in order completion by informing chefs of client

• Preferences and immediate response upon food call.

• Preparing buffet of food for customer

• Handle two sections of restaurant with punctual, friendly service for new and current customers.

• Clean all work area, equipments, utensils, dishes according to daily procedures and stored for

next day usable.

* Help dining room staff by setting and clearing tables; replenishing water; serving beverages.

* Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders.

* Maintain store inventory of dry products and equipments.

• Following the procedures of Hygiene and Food safety policies

* Effectively used items in stock to decrease waste and profit loss.

• Ensuring the cashier tally sheets are accurate and any discrepancies are noted and signed by

supervisor,closing duties including restoring items and reconciliation of the cash drawers.

* Issue dining charges by verifying orders; calculating taxes totaling bill for to-go orders.

* Receive payments by validating credit charges; approving checks; accepting currency;

calculating and issuing change for ToGo orders.

* Reconcile cash drawer by proving cash transactions; listing checks and credit card charges .

* Receive payments by validating credit charges; approving checks; accepting currency; calculating

and issuing change for ToGo orders

* Reconcile cash drawer by proving cash transactions; listing checks and credit card charges .

* Efficient in way using standard MICROS SYSTEM HOTEL MANAGEMENT for

cashier for bill settlements.

TAJ PALACE HOTEL DUBAI, JOOD PALACE HOTEL DUBAI.

Receptionist & F&B Cashier

18th of July 2017 - - 15th of December 2018.

TRAINEE IN RECEPTION FRONT OF THE HOUSE .

*Greet clients as soon as they arrive and connect them with the appropriate party

*Answer the phone in a timely manner and direct calls to the correct offices

*Create and manage both digital and hardcopy filing systems for all partners

*Make travel arrangements and schedule meetings based on all partners' itineraries

*Deal with bookings by phone, e-mail, letter, fax or face-to-face

*Complete procedures when Guests arrive and leave

*Prepare bills and take payments

*Take and pass on messages to Guests

*Deal with special requests from Guests

*Answer questions about what the hotel offers and the surrounding area

*Deal with complaints or problems

*Answer telephone calls and take messages or forward calls

*Schedule and confirm appointments and maintain event calendars

*Check visitors in and direct or escort them to specific destinations

*Inform other employees of visitors' arrivals or cancellations

*Enter customer data and send correspondence

*Copy, file and maintain paper or electronic documents and records

F&B CASHIER

Handle incoming and outgoing mail Delivering outstanding food&beverage service to customers.

• Greeting all guest as often as possible.

• Escorting guest to their tables.

• Taking orders from guests and offering advice on the menu.

• Preparing accurate check that itemize and total meal costs and sales taxes.

• Giving guest a accurate bill then taking payment from the cash or cards

• Ensuring the cashier tally sheets are accurate and any discrepancies are noted and signed by supervisor.

Keeping the place of work surroundings area clean and organised at all times.

• Removing dishes and glasses from tables and taking them to a stewarding area.

• Effectively used items in stock to decrease waste and profit loss.

• Ensuring the cashier tally sheets are accurate and any discrepancies are noted and signed by supervisor. closing duties including restoring items and reconciliation of the cash drawers.

• Efficient in way using standard MICROS SYSTEM HOTEL MANAGEMENT for

cashier for bill settlements.

And also worked as Hostess maintaining include greeting guests, providing accurate wait times and escorting customers to the dining

*Organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

*Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name.

*Use visual cues to seat Guests in either the bar or dining area depending on their preference.

*Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff.

*Answer incoming calls to the restaurant and provide appropriate service.

*Tend to special Guest needs and requests.

*Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).

*Help dining room staff by setting and clearing tables; replenishing water; serving beverages.

*Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders.

*Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders

*Reconcile cash drawer by proving cash transactions; listing checks and credit card charges .

STELLA DI MARE HOTEL (DUBAI MARINA)

Restaurant CASHIER (F&B)

Jan 07 2019 - - 30march 2019

Ensure that a check is made and recorded in the POS system for every food

• Ensure that a check is made and recorded in the POS system for any meals consumed by employees or any service offered to guests as complimentary or entertainment

• Enter opening and closing check number used in his / her shift in the Night Auditors logbook, ensure that checks are used serially and all the checks are accounted for

• Open a guest check in the POS system, punching orders, splitting and transferring tables, settling checks as cash, room charge, credit card or city ledger

• Prepare cashier’s summary and tally it with Micros (POS) reading at the close of shift.

• Print and tally transaction list from credit card machines with physical check and Micros reading

• Prepare deposit envelope, write the deposit amount in cashier’s deposit sheet and drop the envelope in the Front Office safe depository, in the presence of a witness, who has also signed the witness column of the cashier’s deposit sheet.

Receive payment check by cash,credit and vouchers or automatic debit.

Issue receipts, refunds, credits or change due to customers Ensure all cash floats are in place across the hotel Collect daily cash takings and reconcile them against receipts and the accounting system

Complete daily reports for the Finance Manager

Deposit cash takings with the bank on a daily basis Provide the Front Desk with daily currency exchange rates to ensure provision of excellent service to our customers.

ACHIEVEMENTS & AWARDS

Certified in – “ BASIC FOOD HYGIENE” conducted by the Dubai Municipality in 2017. Basic training in TRAINEE Chef in Pastry kitchen 2018. • Institution: Rina Beauty Parlour and training Center, Nepal. o Courses: Basic and advance course of beautician, Spa therapist, Threading, Waxing pedicure and Manicure, Head massage. Institution: Gorkha Beauty parlor and Beauty Academy Pvt. Ltd. Pokhara, . o Courses: Beauty Care, Hair Dressing and Spa Therapist.

PERSONAL PROFILE

Date of

Birth

: 02-Oct-1989

Marital

Status

: Unmarried

Nationality : Nepal

Known

Languages

: English,Hindi,Assamese,Nepali

Passport : Passport No. -10096093 Date of Issue - 18 Nov 2016• Date of Expiry - 17 Nov 2026•

Driving

Licence

: N/A

ACTIVITIES

Traveling and socializing,love cooking,shopping etc

DECLARATION

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Contact this candidate