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CAREER OVERVIEW

Passionate Senior Admin Executive with progressive experience in general administrative work, maintaining databases, producing reports and presentations for executive leadership; Highly skilled and proficient having detailed understanding of Microsoft Office suite and other office management technologies, ERP, HRMS;

Proficient in identifying and addressing the needs of senior managers and perform administrative tasks ensuring the company’s smooth workflow; RUTH RIVERA LARGADO

Deira Dubai, UAE 971- 55 321 1926 addimr@r.postjobfree.com Front Desk Receptionist /HR Assistant Office

Swiss Arabian- Sharjah, UAE

June 2011-July 2013

Employee File Management

o Personnel related documentation; database system maintenance;

Human Resource Management System

o HRMS; Enterprise Resource Planning (ERP) management

Healthcare and Insurance Management

o Insurance application and monitoring

HR Team Support

o Maintains support for team members from hiring-deployment-termination o Receive and file incoming correspondence and calls and promptly inform concerned personnel o Facilitate resolution of critical issues arising during registration process such as identification checks, unexpected visitors, communication with guest Professional Experiences

Senior Admin Executive/ PRO

Capital International Group- Dubai, UAE

July 2013 – October 2019

Performs a variety of administrative tasks and supports the company’s senior-level managers;

o Daily reports; correspondence; office administration;

Managing calendars, making travel arrangements and preparing expense reports; o Schedules flight overseas and travel reservations; o Meeting set-up and arrangements;

Provides personalized and timely support to executive members and staff; o Customer complaints and resolution;

o General office maintenance

o Procurement – office equipment and supplies

Conducts training and support

o Supervises lower-level clerical staff for better business administration;

Deals with government agencies

o Contract renewal; DED; Application/renewal/ amendments/ cancellation o EJARI application; court documents

o Immigration and Labor Office

SENIOR ADMIN EXECUTIVE

With more than 10 years of extensive professional experience in providing assistance to high-level executives doing complex duties and information Page 2 of 2

Sales Team Lead

Swiss Arabian- Dubai, UAE

Jan 2009-Jan 2011

In-charged in establishing strong relations for acquiring new customers, managing clients and achieving sales targets through valued customer approach;

Maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

Consulted with sales and marketing team to ensure the efficiency;

Trained and mentored other new associates on sales techniques and other procedures; ensure smooth induction of the new members into various teams

Personal and Production Assistant

ABS-CBN Publication- Manila, Philippines

July 2003-Jun. 2006

Established system for general work affairs and work procedure; focal person for employee concerns on labor related matters such as salary, benefits and work conditions

Coordinate and manage selected production material suppliers to ensure timely delivery as per customer requirements;

Coordination from crew, photographers, customers, artist for location and props selection In charge of purchase order delivery dates, costings and other production expenditure

Manage production orders to ensure multi-functional uses during production; order fabrics and chase orders

Ensure that shipments are carried out on time and coordinate with suppliers regarding discrepancies

Prepare and update reports review status of order production

Acquired knowledge through TV production and strategic marketing Workshop

Customer Service Representative

Philippine Long Distance Telephone Co, -Manila, Philippines July 2007-December 2008

Conduct Inbound Customer Sales calls and inquiries;

Manage complaint, queries and feedback calls from customers;

Efficiently promote PLDT Loyalty & Rewards programs and exclusive services offered by the company.

Log customer queries for review and training purposes; mentor new joiners in handling customer queries

2001

Bachelor of Arts:

Communication Arts

University of the East

Philippines

Professional Experiences Education

Core Competencies

Contract Management

International Business

Business Development

Operations Management

MS Office Applications

(Word, Excel, Power

point, Visio Application)

Digital Marketing

Relationship Management

Corporate Communication

Training and Mentoring

Software Systems

(Enterprise Resource

Planning-ERP CRM and

Human Resource

Information System-HRIS)

Process Improvement

Personal Details

Nationality: Filipino

Civil Status: Married

Date of Birth: 03-01-1980

Visa Status: Tourist Visit

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