Customer Care Executive

JAISEY ANTHONY

Al Aziziya, Doha, Qatar

+974-******** ***********@*****.***

CAREER OBJECTIVE

To succeed in an environment of growth and excellence and earn a job which provide me job satisfaction and self-development seeking a growth oriented and challenging career in my field through hard work where I can apply my knowledge and skills to the best of my abilities to cater my family and show my gratitude towards the Almighty.

EXPERIENCE

•

Fanar Tech Trading And Contracting W.L.L Al Wakra, Doha, Qatar.

Administration and Document Controller.

08/10/2019- 31//05/2020

Keeping tracks of important projects plans, vendor contracts drawings: drawings, creating reports for construction, keeping documentation safe and backed up. Perform tasks uploading, editing, and printing.

Keeping files organized by projects, documenting meetings and uploading documents to the web.

Reviewing and updating technical documents

Tata consultancy services, India. 17/06/2016 - 17/09/2019

Document Controller-Bank of America and TIAA

Perform a variety of administrative tasks, from reviewing loan applications to

Initiating foreclosures, processing loan application compliance with bank policies, meeting investor guidelines and demonstrating lending strategies. Also meet with potential customers to assess their needs, collect data, verify documents and ensure the completion of applications. And also have done wire transfer through sites. And also knowledge about various shares holding.

Also provide training for new joiners through PPT presentation.

•Create program specific document templates from documents provided by legal staff.

•Work with IT to develop, implement, and maintain a searchable storage system for documents.

•Train operations staff on document tools.

•Manage the formatting, posting, integration, and testing of Microsoft Word document templates within IFS Lease Works.

•Establish document archiving and control methodologies and effectively manage this process.

•Research newly available tools and enhancements to simplify and streamline

the documentation process.

Airtel, India

Customer Executive

04/01/2014 - 04/01/2015

Professionally to provide information about services. Take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and Comments, as well as actions taken. Process orders, forms and applications and also providing a quality

Service and high levels of customer care analyses and respond appropriately to queries from customers via telephone working towards an appropriate solution.

• Bajaj Finserv, India 17/04/2013 - 24/05/2014

Internship

Providing information about the EMI option, checking the document.

EDUCATION

Pharaladrai Dalmia Lions colleges

Bachelor of management studies

75%

Bhavans college

Higher secondary school

65%

2013

TECHNICAL SKILLS

Computer basic skills. Excel basic skills

PROJECTS

National Agriculture Marketing Cooperative Federation of India ltd. 60 days

ACHIEVEMENTS & AWARDS

Won prizes in collegiate and Inter collegiate levels like group song, mime, and skit. Star performer in the month of July 2016

Star performer in the month of November 2017

•Star performer in the month of September 2018

•Star performer in the month of June 2019

INTERESTS

volunteer work Music

PERSONAL PROFILE

Date of Birth

Marital Status Nationality

Known Languages

Passport

:18/02/1996

:Single

:Indian

:English, Hindi, Malayalam, Marathi

:P7401629

I hereby declare that the above mentioned details are true.

Qatar contact number 30461429 and able to join immediately.

Contact this candidate