addik3@r.postjobfree.com

805-***-****

Atascadero, CA

JOANNA

LIVINGSTON

E

@

h

a

PROFESSIONAL SUMMARY

Atlas Computer Centers

Atascadero, CA

Certificate : Computer Software an

d Media Applications

SKILLS

• Progress documentation

• Community integration

• Meal planning and preparation

• [Type] trained

Verbal and written communicatio

n skills

•

• Case management

Charting and clinical documentat

ion

•

• First aid and safety

• State regulations knowledge

• Patient assessments

Clinical quality program standard

s

•

• Indirect patient care

• EMR / EHR

• Patient privacy

EDUCATION

I'm Home Support Service's - Caregiver

Atascadero, CA • 02/2018 - Current

WORK HISTORY

Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness

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Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips

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Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed

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Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles

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Conferred with [Job title] to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes

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Established nutritious meal plans and prepared daily offerings to meet patient dietary needs

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Documented vitals, behaviors and medications in client medical records

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Maintained clean personal areas and prepared healthy meals to support client nutritional needs

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Supported clients with mental support and physical activities to accomplish quality of life and sustain needs

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Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping

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Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery

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Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals

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Assisted patients with personal requirements, including keeping spaces clean and helping with grooming

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Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments

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Provided safe mobility support to help patients move around personal and public spaces

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Halloween City - Retail Sales Associate

San Luis Obispo, CA • 09/2019 - 11/2019

Walmart - Apparel Sales Associate, and Toy Associte Paso Robles, CA • 07/2017 - 05/2018

Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer

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Answered questions about store policies and concerns to support positive customer experiences

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• Answered customer questions regarding merchandise and pricing Worked closely with [Job title] to solve problems and handle customer concerns

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Created inviting environment for customers by maintaining store organization and cleanliness

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Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction

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Logged reports, expenses, receipts and sales documents into digital database with [Software] and [Software]

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Kept on top of changes to store products and promotions to maintain strong sales

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Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs

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Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations

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Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions

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Protected purchase items with proper bagging and wrapping to prevent damage

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Added details to outlined parts to show where to joint pieces and position accessories such as buttonholes and pockets

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Collaborated with designers to understand models and produce high-quality patterns

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Managed quality assurance program including on site evaluations, internal audits and customer surveys

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Collaborated with [Type] department on operational support tasks to model importance of group goals

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Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance

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Sorted product and contributed to decisions on discarding or keeping batches

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Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content

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Worked with [Type] customers to understand requirements and provide exceptional [Type] service

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Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements

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Collected requirements from end-customers and business partners for product upgrades, added features and new product development

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Minimized costs and maximized returns resulting in $[Amount]

[Timeframe] savings

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• Led [Type] team in delivery of [Type] project requiring close Kmart - Lead Sales Associate

Arroyo Grande, CA • 07/2016 - 07/2017

cooperation among members to share information and develop solutions to meet broad array of deliverables

Developed strategy and managed market communications that drove product demand

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Monitored and supported production order progress through

[Timeframe] statistical models

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Converted community contacts into potential clients through networking, consistency and credibility

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Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival

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• Monitored social media and online sources for industry trends Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations

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Developed and executed plans to monitor standard process adherence

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Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact

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Developed standard operating procedures and document workflows for current and future process steps

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Managed logistics operations to meet customer expectations and financial standards and policies

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• Achieved and exceeded sales goals for [Number] consecutive months Implemented new marketing initiatives to drive sales and improve overall performance

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Provided exceptional customer service to foster client loyalty and satisfaction

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Championed company products and added to [Number]% increase in quarterly revenue

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• Performed cold calling and outreach to build sales pipeline

• Trained approximately [Number] new sales associates in [Timeframe] Worked closely with other departments to understand full scope of

[Product or service] and provide top-notch salesmanship to customers

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Used [Type] sales tactics to sell [Product or service] to customers and trained employees on sales protocols

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• Sold over $[Amount] in [Product or service] during [Timeframe] Kept detailed track of sales and customer information using

[Software], continuously updating data to maintain accuracy

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Generated leads based on local markets and economies with

[Number]% success rate

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Led team of [Number] salespeople to exceed quarterly sales goals

[Number]%

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• Reported sales data to upper management as directed Streamlined sales processes for team of [Number] employees to increase productivity and decrease closing time

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Promoted brand awareness and utilized networking to increase brand development

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Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues

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Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales

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• Negotiated contracts and sales terms with new and existing clients Monitored sales team performance and provided constructive feedback

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Organized company files and created support system to decrease workload and increase productivity of account managers

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Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts

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Generated $[Amount] in sales during [Year] to surpass quota by

[Number]%

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Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats

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Developed strong relationships with advertisers and negotiated pricing following established procedures

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Met with over [Number] potential clients per [Timeframe] to discuss advertising needs and goals

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• Led team of [Number] while managing [Number] accounts Researched and customized service proposals for clients to meet requirements and set profitable compensation scale

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