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email@example.com C: 778-***-**** Brampton, ON L6P 4J5 Accomplished Business Development Manager bringing 5+ years of progressive career history leveraging industry and market trends to shape consultative approaches, customize valuable solutions and drive business growth. Seasoned in building key partnerships and customer relationships and employing competitive intelligence to capitalize on business opportunities. Financial management
Sales and market development
Risk exposure analysis
Clients relations and retention
08/2019 - Current
Olympia Tile & Stone
Plan, implement and oversee supply chain operations. Conduct and optimize IT logistics procedures.
Analyze data on a regular basis and Identify process bottlenecks. Maintain metrics and analyze data to assess performance and implement improvements. Notify Sales of lost or mis-shipped orders, proactively provide solutions. Coordinate distribution and completion of all performance evaluation in a timely manner. Determine and track KPI's.
Track open orders and back-ordered products and provide reports to Sales team. 01/2018 - Current
Customer Sales Supervisor
Hired, trained, supervised and motivated team of retail professionals to provide knowledgeable and fast service to every client.
Ordered merchandise with accuracy by verifying back stock and maintaining inventories. Organized and updated schedules to optimize coverage for expected customer demands. Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy. Achieved sales goals and business objectives by motivating staff and promoting new phone offers. Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
06/2016 - 12/2017
Think & Learn Pvt. Ltd
Business Development Associate - Manager
Handling Sales Team with more than 25 employees and training new employees. B2B and B2C within and outside country.
Increased bottom-line profitability by growing customer base and capitalizing on upsell opportunities. Stayed current on company products and services to provide top-notch expertise to customers. Identified additional business opportunities and communicated to team. Set up potential client contacts, cultivated relationships and followed through on service needs. Conducted market research to determine new business opportunities. Provided plan pitches and investment strategies to potential partners to raise capital. Met with local business and community organizations to develop leads and generate business. Generated consistent leads, developed pipelines and closed sales over the phone. 04/2019
Post-Baccalaureate Diploma in Operations And Supply Chain Management Kwantlen Polytechnic University
05/2016 MBA in Marketing And Human Resources (Dual) Lovely Professional University
05/2014 Bachelor of Accountancy in Accounting And Finance Punjab University
Epicore Prophet P21