PROFESSIONAL SUMMARY:

Project Lead Coordinator with 5 years of experience in business management, communication, implementation, and support of business information across multiple departments.

Experience working with C- level managers, strong interpersonal, problem solving and data analytical skills with strong knowledge of Ms Office-Excel, Access, PowerPoint, Lucid Chart, Visio 2016, Concur, GAT, Beeline, HRIS and various software tools SAP ERP ECC 6.0, JIRA 7.0, HPALM V11.0,TFS 2015, SharePoint 2010, and for ticketing,bug fixing and expense reports .

Experience with a variety of SDLC methodologies such as Waterfall and Agile with SCRUM model and assist in project management activities and maintain coordination across the teams.

Work effectively in cross-functional, multicultural team environments to analyse client’s business requirements and processes through documents analysis, Interviews, workshops and workflow analysis.

PROFESSIONAL EXPERIENCE :

Larsen & Toubro Technology Services

Role: Sr Project Coordinator Oct 2015 - Aug 2019

MUM, BLR-Ind; NJ, TX, WS-USA; NL, BRD, CH-EU

Proficient in collecting, understanding as well as documenting the business requirements and business processes for the project, and translating them into functional specifications.

Experience in all phases of the Software Development Life Cycle (SDLC) including Requirement gathering, Design, Development, Testing, and Deployment to meet expected IT outcome.

Worked on SAP ERP Projects for engineering clients based on Agile Methodology with Scrum model wherein gathered and documented project backlog items.

Prepare/format graphic presentations, organizational charts, project templates, orientation manual/safety manual, specifications, letters, invoices, proposals, and executive monthly reports.,

To do researches and compiles data and statistical information, develop project related reports, and completes assigned on given timeline.

Be the liaison between vendors, project team and business users to coordinate meetings, materials, and flow of project related information.

Can execute maintenance, Change and Requests according to documented procedures/work instructions and approved plans.

Collaborated with the PM/team members to support the trouble shooting and resolution of incidents /problems; to develop performance monitoring dashboards; strategies to achieve project objective set by the business; draft all necessary communications and circulated among the team.

JP Morgan Chase

Role: Project Lead April 2014 – Oct 2015

Mumbai-India, NYC-US, Bournemouth-UK, Manila-Philippines

Worked in the Project Management office (PMO) and Business Management team with the Risk & Compliance Vertical to conduct business process sessions and interviews and assist in administrative activities.

Elicit and document the business requirement for the assigned Project via workshops, brainstorming sessions and maintain Requirement Traceability Matrix-RTM.

Assist PM in documenting SOW Scope of work as well as WBS work break down structure.

Gathered the reporting requirements for building a BI report on FTE & FTC recruitment and attrition from global offices to be presented to C level management, an enhancement of HRIS.

Assist HR and Vertical head for raising as well as approving requisitions on HRIS, assist in onboarding and offboarding FTC& FTE. Beeline approvals for team and file expense reports on CONCUR.

Leave management for the global team; tracked /applied their leaves of absence on GAT, including with assessment of compliance with state laws as well as internal policy, procedures and service level commitments resolving any internal conflict minimizing work impact.

Assist in development, management and continuous improvement of general security and performance of existing project by mapping /tracking KPIs’ and project deliverables on assigned timeline.

Established and maintained communication with stakeholders, technical teams, vendors/consultants to define, document, configure, test, deploy and support any customization and configuration changes.

Facilitated change management efforts associated with project, which included coordination with Development and technology team. Creating Change request in the Change Management tool (Remedy), for monthly and quarterly release.

Sahara Global Master-craft

Role: Project Lead Coordinator Jan 2011- Feb 2014

Mumbai-India, Milan-Italy, Paris -France

Interdepartmental coordination & communication – with HR/Admin, Design, IT for workshops & Interviews to document business process and further presentation of the assigned project. To design SOP – Lifestyle Retail store as well as office space for staff.

To document and map requirements of the business- Lifer Style Retail Store; via brainstorming, focus group, Interviews with business group and SME’s involved- CEO, Director, IT head, CFO, Design Team.

Assisted Project team and Project Manager in clarifying and updating scope of work and work Break down structure (WBS).

Keep track on Project finances and timely payments of Vendor bills, monthly account payable invoices, sub contractor’s bills.

Maintain contracts and project files, including posting changes to drawings and specifications related to office space as well as designed products for the store.

Provide business operational and procedural support to ensure all consulting, design and/or construction related projects assigned are executed in accordance with established departmental means and methods.

Worked with key business units to identify, diagnose, and solve existing process and system issues as well as to assess and manage stakeholder and global vendors data – Europe /USA market.

Maintain records of project related communication data and business metrics KPI. Creation of weekly MIS report for submission to the management.

To research and collect input from multiple internal and external resources for budget preparation and assist CFO to design & create the Budget plan and the presentation to the management team.

Sahara One Media and Entertainment

Role: Executive Assistant -CEO March 2010- Jan 2011

Calendar Management -Arrange conferences and meetings with various Production Houses as well as Artists and Candidates for various posts, Prepare Meeting Agenda and circulate minutes post meeting.

Business Correspondence and Interdepartmental Coordination & Communication -To interact and provide support to the various departments; involvement with HR- Admin /IT and Legal regarding policy planning, registrations, recruitments & induction.

Vendor Assessment & management -with regards to interiors, service provider selection, purchase and maintenance of cars, phones, other electronics.

Travel Management & Expense Reports: To prepare itineraries, manage agendas for Domestic as well as International tours. Arrange for Visa, Forex, Hotel /Vehicle reservations and follow up with consequent post travel procedures like claiming bills /invoices (expenses incurred by the Executive during travel) on Concur software.

Bills Reimbursements - Maintain a check on business related requisitions & accounts payable invoices; process them by acquiring necessary authorizations and ensuring timely payments of the same.

CERTIFICATION:

Certificate in Corporate Communication, NMIMS Global Access Management School.

ACADEMIC CREDENTIALS:

Master’s Degree in Arts- Sociology, SNDT University : June2001-May 2003

Bachelor’s Degree in Arts, Sociology and Politics, SNDT University: June 1998-April 2001

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