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ANALYN PORLAJE PANCIPANE.

Mobile:

+974-********

Address:

Villa 22 Zone 37 Bin Omran

Emai address:

addi9x@r.postjobfree.com

Personal Data:

Date of Birth : 1989, Nov. 02

Gender : Female

Nationality : Filipino

Marital Status : Single

Educational Attainment:

College:

MANUEL S. ENVERGA UNIVERSITY

BS COMPUTER SCIENCE

June 2006- October 2010

Lucena city

Vocational:

DIVERSIFIED (JAPANESE LANGUAGE)

December2010-Feb.2011

Mandaluyong City

Training& Course Attended:

AMERICAN ENGLISH SCHOOL

July 6 2015-July 28 2015

PBCOM Ayala Makati

FRONT OFFICE MANAGEMENT

Filipino Institute

November2017-Feb.2018

Al Waab, Doha Qatar

Career Objective

To seek challenging position that offers professional and progressive working environment, where demonstrated records of high competence is appreciated and grow simultaneously for mutual benefit.

Skills and Abilities

Excellent communication ability and interpersonal skills

Ability to work under pressure

Hard working,industrious and optimistic

Can work independently in any given working schedule

Basic Computer application (Microsoft Words, Excel & Power point)

Work Experience

HIGH HILLS MANPOWER SERVICES

SECRETARY/MARKETING STAFF

Dec.2019

Duties and Responsibilities

Receiving all incoming calls and answering queries to the best of my ability

Act as point of call for all clients and investors (internal and external), providing professional customer service

Handles the telecommunication of incoming and outgoing calls.

Responsible in checking of incoming mails for all the clients and co- partners.

Responsible in sending mails as superior required.

Send fax, scanned and photocopy as required.

Organize and prepare the board meeting.

Reminds each members or staffs whenever there's a meeting.

Prepares presentation in power point.

Responsible in making order, listing down and control of office stationeries.

Responsible of the attendance login in and out of all staffs in the office

Responsible in reminding of immediate superior to his itinerary schedule and which things he must do as required by the CEO.

Assist all clients, visitors and guests. Attend their queries and needs.

Ensure that all documents are properly filed in the filling room.

Perform duties which assigned by my superior

BAZOOKA BAR & RESTAURANT

WAITRESS

(June 2019 - October 2019)

Doha Qatar

Duties and Responsibilities

Assist the customer

Taking order

Bring their order to their table

Collect the cash and bring to the casher

Make them comfortable and happy because of excellent

SAADCOM HOSPITALITY & SERVICES

ADMIN /WAITRESS SUPERVISOR

(March 2019 – June 2019)

Doha, Qatar

Duties and Responsibilities

Handles the telecommunication incoming and outgoing.

Perform the duties which assign by my boss.

In charge in typing the voucher & payment collection, inventory with auditing.

Guiding the waitress and cleaners staff

Keep accommodation organize and peacefully.

Preparing Daily Report from day to day basis

Performed hand over list for the next duty staff.

Organizing sales promotional campaigns

SABA W MASA (ALMANA VENTURES)

WAITRESS/CASHIER/TELEPHONE OPERATOR

(Feb 2017- Feb 2019)

Duties and Responsibilities

AL- GHAZAL HOTEL

Secretary / Front Desk & Reservation Consultant HOTELDesk ervation Consultant

AL- GHAZAL HOTEL

Secretary / Front Desk & Reservation Consul reservations.

CID in the syste with mudrooms for the

walk in and bo

outgoing faxes, Guest Invoices and Hotel's daily report.

Hotel Booking a

nd Front Desk Supervisor / (Feb 2017 – February

Greet the guests with polite and cheerful smile.

Taking orders

Serving food and beverages to the guest

Checking on customers to ensure that they enjoying their meals

Take action to correct any problems

Manage cash and sales transaction in dining facilities

Promoting service and improving customer satisfaction

Answers incoming calls or taking order from outside calls

Issuing vouchers or receipt.

ALBATRA RESTURANT

CAPTAIN WAITRESS/CASHIER

(July 2013-April 2015)

Dutied and Responsibilities

AL- GHAZAL HOTEL

Secretary / Front Desk & Reservation Consultant HOTELDesk ervation Consultant

AL- GHAZAL HOTEL

Secretary / Front Desk & Reservation Consul reservations.

CID in the syste with mudrooms for the walk in and bo

outgoing faxes, Guest Invoices and Hotel's daily report.

Hotel Booking a

nd Front Desk Supervisor / (Feb 2017 – February

Greet the guests with polite and cheerful smile.

Assist guests for their booking and reservations.

Checking on customers to ensure that they enjoying their meals

Take action to correct any problems

Manage cash and sales transaction in dining facilities

Promoting service and improving customer satisfaction

Preparing the guest and company invoices upon checking out.

Handles guest complain with immediate action.

Prepares all quotations, invoices, agreement and time sheets as based on superior needs using applicable software

Filing of documents such as inquiry letter, incoming and outgoing faxes, invoices, agreements, quotations & etc.

Maintain the records of business from customers and suppliers

Follow-up all delayed payments

Issuing vouchers or receipt.

Answering all the queries through the mails.

Computer literacy

Microsoft office package

Microsoft Excel package

Accounts Package

I do hereby declare that all the above information is true and accurate to the best of my knowledge.

ANALYN PORLAJE PANCIPANE.

Applicant

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