Daylene Celada
Paranaque, National Capital Region
*******.******@*****.***
Summary
Looking for a long-term full-time job where I can apply my extensive skills and knowledge to the position for which I am hired.
About Me
Born on the 30th of December 1990, in Tacloban City. A Filipino citizen and a Roman Catholic. Fluent in English and Tagalog. Gets along well with people from all walks of life. More than 5 years' experience in various sales and customer service environment, A top sales performer with an impeccable record and excellent relationships with customers. Strong sales skills Reliable, energetic, hardworking and recognized for handling/assuming additional responsibilities. I
'am also a member/volunteer of guided and unified interaction for development of children, an NGO that caters to Socio development of Street abandoned and Special Children.
Education
Remedios Trinidad Romualdez Medical Foundation, Tacloban City, Eastern Visayas
Bachelor Of Science In Biology, Graduated May 2010 Bachelor Of Science In Biology June 2004 — May 2010 Remedios Trinidad Romualdez Medical Foundation, An Institution founded on the principle to provide quality education to the youth of Region 8, in so doing the graduates and alumni would render their service for the well-being of the people of Leyte, founded in 1980 by Amb. BenjaminRomualdez, brother of the First Lady of the Republic of the Philippines, Imelda Romualdez Marcos. Today the institution caters to students of many different backgrounds and cultures. The Foundation concentrates on 7 major areas of study namely the College of Law, College of Medicine, The College of Nursing, College of Science, College of Medical Technology.
Employment History
TSD Global Mckinley, Taguig
CSR and Sales Representative, February 2017 - July 2018 Assist customers with returns, purchasing store plans, and service packages.
Assist small business customers, who want to renew their plan, upgrade/downgrade and add new services.
Process retention for clients who wants to disconnect their services, by providing promotions.
Upselling to the customers.
Concentrix Philippines Eastwood, Libis
Reimbursement and Email Support Specialist, September 2014 - January 2017
Assigned to the reimbursement claims of the customer, responsible to ensure the processing of business Expense Claims is in timely and accurate manner, ensuring that all claims comply with the policy of the company.
Responsible for processing reimbursement and approval for the customers.
Responsible for investigating if the documents that the customer submitted are complete and correct.
Responsible for notifying the customer if the reimbursement is approved or not via call and email.
Euro-Med Laboratories Phils., Inc., Calabarzon
Laboratory Assistant, November 2011 - December 2013 work in scientific and medical laboratory settings preparing experiments, processing specimens, maintaining lab equipment, and cleaning up after experiments.
work in the field of science assisting researchers and scientists during lab tests and experiments. - process specimens and prepare the proper experimental setup. - clean and maintain the lab and equipment. work in medical lab settings and specialize in a specific area of lab assistance, such as a phlebotomy (collection of blood samples) or histology (cutting and dyeing of tissue samples).
Hobbies & Interests
Whenever I get the time, I'd like to indulge myself in a good book or in good quality music. I personally believe that there is no limit to learning and developing one's self, which is why I spend hours reading and exploring for new skills that I can use personally and professionally. I also ensure to practice punctuality as this is a sign of one's respect to other people's schedule. I'm also a firm believer that by consistently doing one thing for 21 days, this forms a habit and is being instilled in that person. Having said that, I apply all of these practices in my daily life especially in a job where I am entrusted to. Professional Skills
Microsoft Office Word Expert
Microsoft Office Word Expert
Microsoft Office Power Point Expert
Capable of Editing Pictures, Music and
Videos
Expert
Excellent Customer Service Expert
Sales Skills Expert
Ability to work with several operating
systems, including Windows and Mac
Advanced
Time Management Skills Expert
Excellent Communication Skills. Expert
Interpersonal skills Expert
Highly Organized Expert
Detecting Computer Problems such as:
software and hardware problems
Intermediate
Languages
English Fluent
German Beginner
References
Rhonnie Mae Mistal
Team Leader
TSD Global