Samir

Abou Fakher

Al Chouf, Ain Anoub, AL Ain Main Street

** ******* ****

009**********

addhyi@r.postjobfree.com

Career Objective

To be employed in a company that will uplift my career and upgrade my course to strengthen records of

achievements through commitment. Demonstrated ability to build a positive relationship with community

leaders. Good communication skills. Strongly, self-motivated, enthusiastic and committed to professional

excellence.

Skills

• •

Good Communication – written and oral Effective interpersonal skills

•

skills Great creativity

• Excellent conceptual and analytical skills

Experience

2016 – PRESENT

Assistant General Manager (Acting as)

Assaad Food and Beverage, P.F. Chang’s, Zaitunay Bay

• Overall responsible for restaurant performance. Sought opportunities to increase sales through

suggestive selling

• Managed appropriate inventory & cost of goods control completing daily / weekly / monthly

sales reports.

• Set goals with Employees prior to each shift.

• Conduct quarterly Employee ratings & conduct semi-annual Employee evaluations. Record

highs, mediums & lows.

1

• Maintain proper staffing to ensure quality guest service and within the staffing budget.

• Manage all health & safety (including HACCP), housekeeping standards & maintain operational

equipment.

• Respond immediately to maintenance or cleanliness problems throughout each shift.

• Submit completed management evaluation to General Manager.

• Ensure food meets specifications on presentation and recipe.

• Review schedules/budgets, and department performance.

• Responsible for meeting the periodical financial goal, sales & profit.

2013 – 2016

Supervisor

Assaad Food and Beverage, P.F. Chang’s, Beirut City Center

Supervisor in Opening Zaitunay Bay Branch

• Oversee accurate checkouts, banking procedures, inventory & reporting

• Train, develop and monitor all Employees to ensure consistent demonstration of required

customer service standards.

• Actively coach & direct Employees throughout each shift and use contact sheet daily to record

significant Employee actions.

• Coach & direct department trainers to ensure all trainees are receiving proper training.

• Conduct morning walk throughout with cleaning crew.

• Ensure food is served in a timely manner as per Franchise/ Restaurant requirements.

• Designate time to meet with staff for one on ones each week.

2011 – 2013

Expeditor

Assaad Food and Beverage, P.F. Chang’s, Opening ABC Achrafieh

Trainer in Opening Jordan Branch 2012

Trainer in Opening Beirut City Center Branch 2013

2007 – 2011

Production / Customer Service / Site Supervisor

Edible Arrangements Franchise, Qatar, Doha

• Discuss catering arrangements with clients

• Talk with the chef to plan the menu

• Supervise the purchase and storage of food

• Supervise provision of all crockery, cutlery, detergents and kitchenware

• Make sure Food safety and Sanitation practices are well applied

• Keep records of payments and expenses

• Plan, coordinate and supervise the activities of workers in dining rooms, kitchens, and other

areas

• Manage staff hiring, training and fostering

• Make sure that the dining rooms, kitchen, storage facilities and other work areas are kept clean

and conform To the sanitary regulations

2

• Orders placements and maintaining par levels and inventories

• Preparing schedules for employees

• Maintaining high levels of guest satisfaction

Education

2005

Brevet

Al Jil Al Saleh School, Lebanon, Deir Qubel

Languages

Arabic: Mother Tongue

English: Very Good

(Completed 3 Courses in the American Learning Center towards the Advanced level)

Software Skills

MS Office: Very Good

Micros: Very Good

Hobbies

Football

Swimming

3

Contact this candidate