CUSTOMER SERVICE REPRESENTATIVE
WORK EXPERIENCE
MANASCO SERVICES
Salauddin Mazumder
Jan 2020 - Up to Date All kinds of visa prossesing works All kinds of hukoomi works
All kinds of paper works
All kinds of printing, scanning, photocopy
Complete WPS works
Zone - 16, Street - 960, Bldg. -15, Old Al-Ghanim, Doha - Qatar
********@*****.*** / *********@*****.***
SAIF AL WATAN TRADING & CUSTOMER SERVICE REPRESENTATIVE SERVICES W.L.L
Dec 2018 - Sep 2019
All kinds of visa prossesing works
All kinds of hukoomi works
All kinds of paper works
All kinds of printing, scanning, photocopy
Complete WPS works
AL DAR INTERNATIONAL FOR ASSISTANT HR
CONT. & DEV. COMPANY
Jan 2013 - Dec 2016
Answering employee questions
Processing incoming mail
Preparing new employee files
Creating & distributing documents
Maintaining computer system by updating and
entering data
Setting appointments and arranging meetings
Posting job ads and organizing resumes and job
applications
Scheduling job interviews and assisting in
interview process.
AL DAR INTERNATIONAL FOR DOCUMENT CONTROLLER
CONT. & DEV. COMPANY
Jan 2009 - Dec 2012
Copy, scan and store documetns
Check for accuracy and edit files. like contracts
Review and update technical documents
Distribute project-related copies to internal teams File documents in physical and digital records
Retrieve files as requested by employees and clients Manage the flow of documentation within the
organization
AL DAR INTERNATIONAL FOR OFFICE SECRETARY
CONT. & DEV. COMPANY
Jan 2004 - Dec 2008
Answer phone calls and redirect them when
necessary
Arrange new meeting and appointments
Prepare memos and forms.
File and update contact information of employees,
customers & suppliers
Develop and maintain a filing system
Check frequently the levels of office supplies
and place appropriate orders.
Make Travel arrangements
Document expences and hand in reports.
ABOUT ME
LANGUAGE
Responsible
Experienced
Effective
Organized
Dedicated
Proficient
Disciplined
Multi-task-oriented
ENGLISH
ARABIC
HINDI
URDU
BENGALI
Advanced user of all
Windows Version
Speak Read Write
Speak Read Write
Speak Read
Little Little
Write
Speak Read Write
Speak Read Write
IT TECHNICIAN
EDUCATION
SKILLS
Jan 2004 - Dec 2016
Installing and configuring computer hardware,
software, printer and scanners.
Monitoring and maintaining computer systems.
Responding in a timely manner to service issues and requests.
Providing technical support across the company
(this may be in person or over the phone)
Replacing equipment as necessary
Testing new technology
Possibly training more junior staff members
NATIONAL UNIVERSITY
1999
Bachelor of Science
MEHER DEGREE COLLEGE
1996
Higher Secondery Certificate
TYPING PROFICIENCY
DATA ENTRY
CREDIT CARD PAYMENT PROCESSING
CUSTOMER SERVICE
FILING
PROBLEM SOLVING ABILITIES
COMPUTER PROPICIENCY
MICROSOFT OUTLOOK
MICROSOFT WORD
MICROSOFT EXCEL
MICROSOFT POWERPOINT
TRAVEL PLANNING
Advanced and Familiar
PERSONAL INFO
Gender : Male
Marital status: Married
Religion: Islam
QID: 279********
Expiry: 13/09/2020
Passport No: EB0302634
Expiry: 23/04/2024
Editing PDF Documents
Convert:
Image to PDF
AutoCAD Dwg. to PDF
Word to PDF
Excel to PDF
Combine multiple documents to single file.
PDF PROGRAMS (ADOBE
ACROBAT, FOXIT READER,
FOXIT PHANTOM, NITRO,
ETC.)
Advanced in Internet, Browsing & E-mail etc;
Familiar with Adobe Photoshop
Familiar with Adobe Illustrator
Familiar with AutoCAD
Typing speed in English, Arabic & Bengali with
Higher grade.
Operating Plotter for printing Drawings
Operating photocopy machines (A4– A3size)
Operating Telephones, Fax, Comb & ring binding etc. SPECIAL ABILITIES
DECLARATION I hereby declare that all the information given above is true to the best of my knowledge and belief.
AL DAR INTERNATIONAL FOR
CONT. & DEV. COMPANY