Donna Hutchinson

*** ***** ****** *****

Whitby, Ontario

addhw6@r.postjobfree.com

416-***-****

SUMMARY OF QUALIFICATIONS

Highly intuitive customer service and interpersonal skills with the ability to remain focused and composed in stressful situations

Experience working in a customer service environment, dealing effectively with all levels of staff, the public and external contacts in person and by phone

Ability to complete high-paced transactions with emphasis on pressure situations/confidentiality

Meticulous attention to detail

Strong organizational and time management skills

Experience providing administration support to all levels of management

Works well both independently or in a team environment

Experience performing various clerical duties, including, filing, receiving payments, typing correspondence, preparing/dealing with invoices, etc.

Proficiency in Windows, MS Word, PowerPoint, Outlook, Excel and Interaction

Advanced typing skills: 70 keystrokes per minute

Excellent first point of contact and cash handling experience

Experience working with various filing systems and the management of large volumes of information both hard copy and electronic.

Knowledge of accounting functions, billing cycles

Experience with payroll, scheduling and planning

PROFESSIONAL EXPERIENCE

Cashier/Sandwich Maker/Customer Service October 2019 to present

Antonio’s Deli

Setting up steam table and ensuring everything is ready for opening

Making sure hot items are available at all times

Interacting with customers while helping them make decisions

Taking orders

Cashing out customers

Stocking shelves

Taking inventory

Brand Ambassador June 2019 to present

Mosaic

Promoting products for clients at a number of different sites

Meeting product sales target

Interacting with consumers

Legal Assistant February 2003 to September 2017

Davies, Ward Phillips & Vineberg, Barristers & Solicitors

Provide administrative/clerical support; set up meetings, transcribe minutes, arrange logistics, etc.

Accurately record and maintain confidential client information

Operate/maintain various databases, database management

Filing, sorting, invoicing, distributing mail

Compile/organize annual meeting materials

Extensive calendar management for multiple corporate lawyers, law students etc.

Draft/proofread/edit budgets, documents, spreadsheets, records, charts, presentations, etc.

Back up switchboard support

Draft/compile closed accounts

Perform various duties as required to support competition lawyers and securities partners

Manager February 2000 to January 2003

Kramer’s Bar and Grill

Staff supervision, training

Create/post staff schedules

Order/maintain stock levels of product

Maintain a clean establishment while adhering to all Public Health requirements

Perform various tasks involved in all facets of managing a bar

Staff payroll

Serve customers

Create/plan events, promotional advertising

EDUCATION

Durham College of Applied Arts and Technology, Secretarial Program

Westervelt Travel Institute, Travel Program

Canadian Securities Course

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