MARIA LUISA LIWANAG - KNIGHT

***** ***** ********* ****** **** Myers, Florida 33907

Contact Numbers: 239-***-****, 239-***-****

Email: addhul@r.postjobfree.com

OBJECTIVE

To be able to work with an organization, whereby I can make a substantial contribution, and be able to touch the lives of the people I work with, work for and that I may be able to make a difference in their lives in my own simple ways.

EXPERIENCES:

• Front Desk Receptionist

Ft Myers Family Medicine

September 21 – 29, 2017

- Greeting patients with a smile and warm disposition

- Schedule/ confirm and remind appointments

- Answering front desk telephones,

- Checking in/out patients

- Scheduling treatment & follow-up appointments

- Creating and handling patient charts,

- Handling/collecting payments for service

- Responsible for keeping schedule busy for both doctors and Assistants

- Balancing of cash box at the end of the day

• Part time Transcriptionist (home based)

Rev.com

March, 2017 to present

- listening to a recording of something or watching a video and typing the contents up into a document.

• Director of Communications

July 2010 to June 2017

ON TIME LIMOUSINE SERVICE, LLC / Limos4Hire, LLC Bonita Springs, Fl.

- Responsible for managing and directing the company's internal and external communications. Supervise public relations, create communication strategies, and serve as the key spokesperson and contact for the company.

- Assisted my husband, Gary Knight, the Director of Operations of "On Time Limousine Service LLC", in creating systems which include "Dispatching", "Reservations", "Confirmations" and

"Accounting procedures"

- Made presentations to hotels, Chambers of Commerce, local banks and other types of organizations and institutions illustrating and highlighting our variety of, "executive transportation services", with which, OTL has provided to over 4,200 separate families, visitors, professionals and corporate clients who arrive here from the USA and the world of Foreign Countries.

- Created OTL's tri-fold glossy advertisement which has brought in much of our "Night on the Town" business over the past years. I created OTL's logo along with a variety of OTL's business cards, Tri-folds, flyers, newsletters, various forms and color schemes.

• RECORDS AND FINANCE MANAGER

December 2003 to May 2004

THE INTERNATIONAL CAREER BUSINESS AND PEOPLE INSTITUTE San Juan, Metro Manila, Philippines

- Responsible for maintaining and updating personnel, clients' files, cases and all records.

- Calls applicants for Scheduled Interviews, Examinations, and Completion of Requirements and gives examinations to applicants.

- Handles Supplies and works with VP for Finance regarding budget.

• Executive Assistant to the Senior Vice President - Supervisory Level February 1997 to December 1999

FACT FINDING COMMITTEE - Philippine Commercial International Bank Makati City, Philippines

- Responsible for scheduling appointments for SVP of the Fact Finding Division of the Bank. Including scheduling numerous meetings; transcription of confidential correspondences.

- Responsible for informing him of all new cases received by the Division and the latest developments on cases being handled.

- Other responsibilities include but not limited to:

Handles overall calendar of the Division and ensuring that all deadlines in regards to reports, investigations, decisions, facts needed, etc. are submitted as schedule.

Maintaining Division and case files.

Organization, preparation of proposals and final decisions to cases handled by the SVP for submission to the higher Officers of the Bank.

Scheduling all weekly and monthly Division conferences, investigations, including, Area Managers and Executive Officers monthly meeting.

Travel arrangements for Investigating Officers as well as the Vice President of the Division when attending meetings, Conferences and out-of-town investigations.

Assign and coordinate work of two 2 temporary clerks.

Preparation of Reimbursement forms of Vice President as well as the other Investigating Officers.

Preparation and processing of all Division forms, including purchase requisitions, disbursements, travel and business expense reports, cash reports, etc.

Taking Dictations, answering phone calls.

Handles supplies of the Division.

• Executive Secretary to the Senior Vice President of the Area Office March 1994 to February 1997

Philippine Commercial International Bank Makati City, Philippines

- Responsible for scheduling appointments for SVP of the Bank; transcription of confidential correspondences and cases. Over-all secretarial responsibilities.

- Handles overall calendar of the Division and ensuring that all deadlines in regards to reports, investigations, decisions, facts needed, etc. are submitted as scheduled.

- Coordinator for all Area activities and affairs, including fellowships, Christmas Parties, Summer outings and Training, Orientation for newly hired employees. Taking care of morning briefings. Assigning the speaker for the day as well as the topics to be discussed.

- Preparation of detailed report of the branches’ Marketing achievements and Marketing plans.

- Prepares all the materials needed by the SVP for his presentation in the monthly Area Heads' Meeting.

• Automated Management Division

July 1989 – March 1994

ATM Division Philippine Commercial International Bank Makati City, Philippines

• Branch Support Division - Clerk/Typist

July 1988 to August 1989

Philippines Commercial International Bank Makati City, Philippines Basic Skills:

• Use listening skills to understand oral instructions

• Learn new procedures

• Understand and carry out written instructions

• Orally convey information to others

• Communicate in writing

• Speak in Public

• Demonstrate professionalism

Additional Skills:

• Demonstrate fluency or working knowledge of a foreign language

• Design websites and business cards

Clerical Skills

• Perform general clerical and administrative support tasks

• Design forms, correspondence, and reports

• Manage records

• Use word processing software, use database management software, use desktop publishing software, use presentation software

• Perform data entry

• track of accounts receivable, accounts payable,

• Screen telephone calls and Greet visitors

Computer and Technical Skills:

• Use computer software that is related to job

• Use job-related equipment

• Install software on computers

• Use the Internet, including email and search engines

• Use equipment such as printers, copiers and fax machines

• Troubleshoot problems with hardware, software and other equipment

• Install equipment, Troubleshoot problems with and repair equipment

• Maintain equipment

EDUCATION

COLLEGE - University of Santo Tomas

Sampaloc, Manila

1981-1985

BS Commerce Major in Bus. Admin.

ACTIVITIES AND HONORS

• Leadership Award - St. Joseph's Academy Las Pinas City 1981

• Member, Pax Romana, Social Action Section (1981 - 1985)

• Central Student Council Head Secretariat Committee – 1984 - 1985

• Member, Alumni Association - St Joseph's Academy 1989 to present

• Member, UST College of Commerce Alumni Association 1994 to present REFERENCES

- Available upon request

Contact this candidate