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Manager Service Representative

Location:
Arkona, ON, Canada
Posted:
May 29, 2020

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Resume:

DIXIT BIDESH KUMAR

**/**/****

[ Date of Birth: *5/07/1982]

[ Address: 27 Ontario St.South, Po Box 626 Grand Bend ON Canada N0M1T0

[ Mobile No : +1-519-***-**** & 519-***-**** ]

[addhte@r.postjobfree.com]

STATUS IN CANADA : VALID OPEN WORK PERMIT

O B J E C T I V E S

[Right from the beginning of my career I have strong inclination towards Marketing and Business Development. In

my previous and present job, I have been leading a team of young enterprising Male and Females executives with

my interpersonal skills & past experience of dealing with people of divert personalities in a job focusing on

Marketing & business development, customer services. My basic aim is to achieve over all development & Growth through a Better & Wider exposure.

PROFILE

E D U C A T I O N

[Graduation (B.A) passed from

Chhatrapati Shahu JiMaharaj

University, Kanpur Utter Pradesh India]

[29/07/2003]

[Bachelor of Arts ( Bachelor Degree)]

E X P E R I E N C E

[MANAGER] I [JUNCTION ENTERPRSES PVT LTD - INDIA]

A leading travel Consultant agency in Punjab India

[01.04.2006] - [20.02.2012] -Travel Manager (sales Manager) Dixit Bidesh Kumar

Page 2

Job Responsibilities

Develop strategic policies and programs for travel holidays packages

Handle and oversee all travel arrangements (air, lodgings etc.) and operations

Manage relationships with travel agencies and vendors

Negotiate contracts or rates with travel service providers

Provide advice on travel documents, insurance, import/export regulations etc.

Handle credit card programs and charges

Process T&E reports and handle reimbursements

Ensure compliance in all aspects of travel procedures

Drive continuous improvement of travel programs

[OPERATION MANAGER] I [THE ROYAL (PREMIUM CAKES) PTE LTD- SINGAPORE]

[18.10.2013] - [04.03.2014] -Manager Operation (Food Processing Manager)

Food processing manager

Customer service representative

Responsibilities of the job include:

planning and organizing production schedules

assessing project and resource requirements

estimating, negotiating and agreeing budgets and timescales with clients and managers

ensuring that health and safety regulations are met

determining quality control standards

[OPERATION MANAGER] I [SYNERGY FACILITIES PTE. LTD-SINGAPORE]

[05.03.2014] - [22.01.2016] -Operation manager (Customer Service Representative) – Outback Steakhouse –Singapore

Customer service Representative

Hiring and training staff

Developing staff schedules

All report management

Dixit Bidesh Kumar

Page 3

Making the duty roster for all the employees

Reporting information flow and management, business process and organizational planning

[OPERATION MANAGER] [ABC TRAVELS& TOURS PTE

LTD-SINGAPORE]

[22.01.2016] - [30.04.2020] – Operation manager

[Job Responsibilities

Improve the operational systems, processes and policies in support organizations mission--specifically, support better management

Customer Service management

Reporting, information flow and management, business process and organizational planning.

Play a significant roleinlong-termplanning, including an initiative geared toward operational excellence.

Oversee overall financial management, planning, systems and controls.

Management of agency budget in coordination with the Executive Director.

Development of individual program budgets

Disbursement of checks for agency expenses.

Organization of financial documents.

Regular meetings with Executive Director around fiscal planning.

Supervise and coach office manager

All reporting management

Making the duty roster for all employees.]

Skills

[Fully conversant with the latest IT applications in the field of windows, Internet, Emails, MS World, Excel and other IT operation All type official documentation,] I have valid Indian Driving license –LMV & MCWG

Date : 30.04.2020 Signature

Dixit Bidesh Kumar

Page 4



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