customer service/public relations/F&B/Communications
Resume:
DAMINI KAPOOR
Indian
**************@*****.***
Dubai, UAE (Residence Visa)
A dynamic, young and friendly professional, with a diverse background in public relations and communications. Determined to make a difference and open to relocation.
EDUCATION
2019: CELTA (Certificate in English Language Teaching to Adults) from the University of Cambridge, UK
2018-2019: TEFL (Teaching English as a Foreign Language) Online Course from tefl.org.uk
2012-2013: Diploma Course at Frankfinn Institute of Training & Development - Calcutta, India (Aviation, Hospitality, Travel & Tourism, Grooming & Communication)
2005-2011 : Higher Secondary from Assembly of God Church School - Calcutta, India
CAREER HISTORY
ESL English Trainer & Observer for Adults (Elementary & Intermediate Levels)
2019 British Council - Abu Dhabi, UAE
As the world’s English experts, British Council is uniquely positioned to get learners closer to the English language & help them speak, listen, read & write with confidence. With support from the world’s most comprehensive online learning resource & access to internationally accredited qualifications, the chances of success are much higher. So, whether someone is learning English for the first time, want to top up their skills or become an expert speaker - this institute has it all. Trained 14/07/2019 – 08/08/2019. https://www.britishcouncil.ae/en
Customer Service Representative
2019 Cox & Kings Global Services LLC Italy Visa Application Center - Dubai, UAE
This is the official visa application center for the Consulate General of Italy for the residents of Dubai, Sharjah, Ajman, Ras Al Khaimah, Fujairah & Umm al-Quwain. Candidates must apply online & subsequently visit the Centre to submit their documents along with their biometric fingerprints. Cox & Kings Global Services is a 100% subsidiary of Cox & Kings Ltd (CKL) - which is the oldest established travel company in the world (1758). Worked 25/02 - 02/05. https://www.it.ckgs.ae/
Financial Advisor
2017-2018 Nexus Insurance Brokers LLC - Dubai, UAE
The largest financial advisors in the GCC region, offering a composite suite of insurance, savings & investment products to both corporate & individual clients from a range of international & domestic product providers. https://www.nexusadvice.com/
Senior Flight Stewardess
2013 - 2017 INDIGO AIRLINES, Interglobe Aviation, India
IndiGo is India’s largest passenger airline, primarily operating in India’s domestic air travel market as a low-cost carrier with focus on three pillars – offering low fares, being on-time & delivering a courteous & hassle-free experience. IndiGo has become synonymous with being on-time. https://www.goindigo.in/
AWARDS & RECOGNITION
“Star Performer” (2015-2016)
Indigo Airlines, India - Based on overall performance of every quality that a good flight stewardess should possess - those being confident, vigilant, punctual, knowledgeable, courteous, well-groomed, up to date, helpful & extremely friendly.
“Best Communication Skills Award” (2013)
Ifly Training Academy, Indigo Airlines, India - On the graduation day of training, the trainees who excelled in fields like communication skills, knowledge, punctuality, etc., were recognised with certificates for the same.
“Triple Gold Medal” - State Level (2007)
Shito Ryu Sheishinkai Karate-Do Federation, India - Self Defence, Combat & Tiles Breaking.
Languages: Fully Proficient in English & Hindi
(Fluent in Spoken Bengali)
IT Proficiency : Well versed with MS Office
References available on request
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