Kristina Alvernia
addho7@r.postjobfree.com 786-***-****
OBJECTIVE
Professional, self- motivated individual with full administrative capabilities and excellent work ethic. Seeking an employment opportunity in order to gain more knowledge and experience.
QUALIFICATIONS AND SKILLS
High level of professionalism with full administrative capabilities
Profound ability to adapt and pick up quickly
Uniquely able to develop and strengthen client relationships by anticipating needs and solutions
Deep attention to detail and organization
Thorough knowledge of computers and common programs: QuickBooks, MS Word, PowerPoint, Excel
Experience in MRI and Yardi accounting systems
Can extensively and effectively present and sell products and services
Fluent in English and Spanish
Current Florida Notary (15 Years)
PROFESSIONAL EMPLOYMENT
Gainesville Eye Physicians, P.A. Gainesville, FL 2019-2020
Ophthalmic Technician
Working Directly with the Optometrist and Surgeon
Checking patients visual acuity
Reading prescriptions on existing glasses
Completing and reviewing medical history
Check oculory pressure
Checking corneal thickness with a pachymeter
OCT Photos
Tonometer pressure readings/ I-care pressure readings
Topography
IOL Master
Auto Refraction and Manual Refraction
Preparation of office surgery
Accurately documenting the patient's complaint
Doctors of Vision, Miami, FL 2019
Associate and Patient Coordinator
Provided excellent customer service and team motivation
Scheduled and coordinated appointments
Prepared and improved organization of medical records in timely manner
Worked directly with physicians in order to reduce monthly expenses
Communicated efficiently during emergency situations
Translated Spanish and English for physicians during exams
Provided administrative tasks
Cushman and Wakefield, Miami, FL 2016 – 2018
Assistant Property Manager
Provided full administrative support, including phone support, typing, reports, filing, and distribution
Assisted in leasing and coordinated office supplies
Ensured all property files were prepare and maintained organized office
Obtained aging reports for management and followed up on all delinquencies, utilizing policies
Ensured all invoices were processed in accounting with appropriate procedures
Coordinated maintenance of work order and purchased order systems
Assisted supervisor with monthly financial reports and annual budget preparations
Managed regular inspections of properties with janitorial and landscape providers
Apple One Staffing Agency at Cushman and Wakefield, Miami, FL 2015
Accounting and Tenant Service Coordinator
Provided full administration support, including phone support, typing, reports, filing, and distribution
Scheduled and coordinated meetings and special events
Prepared invoices for property manager
Ensured office was stocked with office supplies
Ensured prompt and accurate completion of contract and certificated of insurance information
Monitored and maintain property maintenance work order system
Processed management and maintenance staff hours and invoices
Excellence Auto Body and Paint Specialists, Miami, FL 2010-2013
Office Manager and Bookkeeper
Confirmed and management appointments
Assisted clients in claims and follow ups
Entered and reviewed all business bookkeeping on QuickBooks
Managed all payments and handled accounts receivable and payable
Communicated with insurance companies and clients
Established and developed vendor relationships
Provided marketing and advertising services
Recorded and ordered inventory
Managed employment schedules and payroll
Regions Private Banker, Coral Gables, FL 2006-2010
Senior Private Banking Assistant
Developed, managed, and sustained banking relationships with affluent clients
Provided exceptional personal service to clients
Handled personal and small business depository and retail bank services
Managed relationships with customer service retention and proactive client contact
Cultivated relationships with external centers of influence such as estate planning attorneys, tax planning accountants, and personal injury attorneys
Verified insurance coverage and endorsements
Reported directly to Regional Private Bank President
Regions Bank, Miami, FL 2005-2006
Senior Personal Financial Sales Representative
Provided superior customer service through communication and dedication
Opened new accounts and started load applications
Referred customers to specialized bankers, such as business bankers, private bankers, wealth managers, and mortgage originators, to ensure all clients needs were met
Supported and managed branch goals through effective teamwork
Assisted routine teller transactions
Trained new employees
Washington Mutual Bank, Miami, FL 2001-2002
Senior Financial Service Representative
Created and grew client relationships through world class service
Evaluated client needs to find suitable financial products
Assisted clients in completing personal financial statements
Promoted commercial loan products as wells as investments offered by Washington Mutual Bank
Washington Mutual Bank, Miami, FL 2001-2002
Teller
Received money from customers, disbursed money to customers, and recorded transactions to accordance with well defined policies and procedures
Processed deposit and lending transactions at tell window
Balanced daily transactions and assisted individuals with account questions
Provided transactions for different accounts, such as checking, savings, certificates, and Traditional and Roth IRA’s, and money markets
Checked identifications and monitored for counterfeit bills
Assured teller area was secure and well maintained at all times
Processed night deposits and ATM transactions
SERVICE
Mercedes Benz Corporate Run 2017
The United Way 2016 – 2017
Brides Against Breast Cancer 2010
March of Dime Team Leader 2005 – 2010 March of Dimes Participation 2002-2004
EDUCATION
Gold Coast Real Estate School, Miami, FL 2003
Miami Dade Community College, Miami, FL 2002 – 2003
International Fine Arts College, Miami, FL 2001 – 2002
Santa Fe Community College, Gainesville, FL 2000 – 2001
Westminster Christian High School, Miami, FL 1999
REFERENCES
Dr. Gregory Chin
Optometrist and Owner of Doctors of Vision
305 – 926 – 7139
Tim Rivers
Executive for Cushman and Wakefield
Adriana Martinez
Vice President, Regions Private Bank, Domestic and International
Alvaro Sandino-Citi Branch Manager
Mentor
More references available upon request