OBJECTIVE
To have a job worth keeping
and challenging of which I can
give my best. I would like to
gain new skills while utilizing
my current area of expertise
with Administration work.
SKILLS
o Works
professionally
o Fast learner,
hardworking and
disciplined
o Ability to
multitask and
prioritize daily
requirement
o Excellent
communication
skills
o Computer literate
JOSEPHINE LOPEZ
DESIRED POSITION: RECEPTIONIST
E-Mail Add. *****************@*****.***
Mobile No. 055*******
EXPERIENCES
HILTON CAPITAL GRAND HOTEL
Airport road Abu Dhabi, United Arab Emirates
Lady Security/Receptionist
Oct. 30, 2017– December 2019
Assisting Hotel guest, visitors in all their needs and inquiries.
Responding any fire alarm and coordinates with Abu Dhabi civil defense and maintenance department.
Greeting and welcoming guest to the bar, ensure to prevent alcohol to take out from the outlet. Make sure no access for under age customer and implement dress code as per Abu Dhabi tourism standard.
Patrolling hotel premises and conducts periodic checking of fire equipment’s
Protect the safety of the guest, staff, their properties and those belonging of the hotel.
To restrict the access to the control room and only authorized individual are granted access by security manager or designated person.
Updating database forms for every visitors and suppliers coming to hotel.
Making phone calls for Department Personnel for visitors and parcels delivery.
Keeping the office tidy and clean
Make sure that files are neat and properly documented to each folder.
SKILL FORCE SECURITY SERVICES
Mussafah, Abu Dhabi City, United Arab Emirates
Lady Security/ Receptionist
April 19,2016- September 2017
2
PERSONAL DETAILS
Full Name:
Josephine I. Lopez
Gender:
Female
Nationality:
Filipino
Language Spoken:
English and Tagalog
Passport Number:
EC4866237
Date Issued;
August 5, 2015
Visa:
Cancelled
CONTACT DETAILS
*****************@*****.***
Khalidiyah, Abu Dhabi UAE
Ensure that proper security measure is being implemented in an effective manner.
Coordinates with the supervisor any untoward incident monitored within the area of responsibility.
Implements rules and regulation of the company.
Give best service to the client.
Monitors efficiently all critical areas thru CCTV and prepares regular report.
Coordinates with all respected department personnel
Respond with e-mail request for security department. Encoding, organizing, and filing all necessary documents RINEN LAW OFFICE
Infanta, Quezon
Legal Secretary/Receptionist
Nov. 2013- Sept. 2015m
Preparing Legal and Notarial Documents
Receiving and filing of all necessary Pleadings
Updating Schedules
Average in Typing Skills (40 TO 45 WPM)
Knowledgeable in Basic Computer (OFFICE WORD/ACCESS DATABASE/EXCEL/OUTLOOK/POWERPOINT)
Knowledgeable in stenography
Telephone Operator
Providing Resource Information to Clients
Serves visitors by greeting, welcoming, and directing them appropriately.
Notifies company personnel of visitor arrival.
Maintains security and telecommunications system.
Informs visitors by answering or referring inquiries.
Directs visitors by maintaining employee and department directories.
Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
Operates telecommunication system by following
manufacturer’s instructions for house phone and console operation.
Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. 3
ROBINSONS PLACE ERMITA
ERMITA, MANILA
Sales Lady
March 2011- October 2013
• Highly experienced in prospecting new clients to generate additional revenue and handle existing clients by employing set customer service activities
• Demonstrated ability to lead customers through their shopping endeavors by providing them with required information and assisting them with logistics at every step
• Proficient in suggesting the right products and services according to customers’ specific likes in a bid to satisfy them and guarantee repeat business
• Deeply familiar with and possess respect for DND lists while handling cold calling activities
• Competent in handling cashiering services during low staff or high customer volume instances
• Documented success in effectively and efficiently managing inventory of store items and maintaining meaningful relationships with procurement officers
• Competent in meeting and exceeding both company and self- sales goals on a consistent basis
• Proven record of effectively handling customer complaints with a view to resolve them immediately and obtain customer satisfaction
• First-hand experience in following the 4 Ps of marketing to determine stock placement duties
• Effectively able to provide sustenance and support to marketing, sales and promotion teams during extensive merchandising activities
• Exceptionally well-versed in planning and carrying out sales activities to meet assigned sales targets
• Adept at processing sales orders and coordinating with cashiers for efficient and accurate processing of payments. EDUCATION
TERTIARY : NORTHERN QUEZON COOPERATIVE
COLLEGE
Brgy.Comon, Infanta, Quezon
Course: PC Operation with Office Management
2007-2009
4
SECONDARY : PACIFIC SHORE INSTITUTE
Real, Quezon
PRIMARY : TONGOHIN ELEMENTARY SCHOOL
Infanta, Quezon
TRAININGS AND SEMINARS ATTENDED
January 10-12, 2017
NSI RENEWAL
Assessed by Mr. Fazal Khan
Oct 28-Feb. 13, 2009
On the Job Training
MUNICIPALITY OF INFANTA
HON. DILG AMADO PENAMORA
October 2007
PC OPERATION
Assessed by TESDA
I hereby certified that the above information is true and correct to the best of my knowledge and belief.
JOSEPHINE I. LOPEZ
(SGD)
5