Food Safety Manager
Resume:
RAYMOND ORBASE CALLUENG
**** ** **. *******, *******, T4V 5C1
Mobile No.: 780-***-****
Email Add: addhev@r.postjobfree.com
PERSONAL INFORMATION
Birthdate : October 9, 1990
Height : 5’5 ft.
Weight : 125 lbs.
Sex : Male
Civil Status : Single
EDUCATIONAL BACKGROUND
College
Course: Bachelor of Science in Hotel and Restaurant Management 2008 - 2012
School: National College of Business and Arts
Address: Taytay, Rizal Philippines
(GRADUATED WITH ACADEMIC AWARDS) – Gold MEDALIST
EMPLOYMENT HISTORY
CORPORATE STORE MANAGER
Bulk Barn Foods Limited, Store 675
6703 48 Ave. Camrose, AB T4V 3K3
September 2019 - Present
Job Description / Duties and Responsibilities:
-Work with District Manager and store team to ensure compliance with customer service standards, operating policies and procedures and applicable provincial and federal legislation.
-Operating efficiencies, revenue goals, profitability and customer satisfaction.
-Responsible for sourcing, hiring, training and development of store team.
-Drive business success through the effective use of internal reports, retail results assessments and development, implementation and monitoring of SMART Goals (action plans) directly geared towards team member skills development, profitability, sales growth and customer satisfaction.
ASSISTANT GENERAL MANAGER
Tim Hortons Camrose 1643 and 2964
3601 48 Ave. Camrose, AB, T4V4R1 / 6602 28 Ave. Camrose AB, T4V4R1
November 20, 2018 – May 24, 2020
Job Description / Duties and Responsibilities:
-Ensure Company Standards was followed by the restaurant
-Ensure to pass of Restaurant Evaluation Visit by Steritech and Corporate.
-Planning for achieving target for FOOD, PAPER AND LABOR.
-Prepares all month ends reporting such as Inventory, monthly results for FPL, Deposit dropped off and etc.
-Hiring and Selection for management position (Manager, Supervisor and Trainer)
-Prepares schedule for Management Team and assigned KRA’s for each member of Management Team.
-Delivers Performance Evaluation for Management Team.
-Ensure all GPS standards sets by TIM HORTONS is achieved or in GREEN ratings.
FOOD SERVICE MANAGER
Tim Hortons Camrose 1643
3601 48 Ave. Camrose, AB, T4V4R1
November 30, 2016 – November 20, 2018
Job Description / Duties and Responsibilities:
-Supervise, co-ordinate and schedule the activities of staff that prepare.
-Establish methods to meet work schedules. Maintain records of stock, repairs, sales and wastages.
-Train staff in job duties and sanitation and safety procedures.
-Ensure that food and service meet quality control standards.
-May participate in the selection of food service staff and assist in the development of policies, procedures and budgets.
-Responds to customer service complaints in a timely manner, resolving problems and turning negative situation into positive situation.
-Responsible for shift cash procedures.
-Displays knowledge of and works in compliance with Tim Hortons operating, food safety, security, health and safety and employment standards and applicable legislation.
FOOD COUNTER SUPERVISOR
Tim Hortons Camrose 2964
3601 48 Ave. Camrose, AB, T4V1L8
October 15, 2014 – November 29, 2016
Job Description / Duties and Responsibilities:
-Responds to customer in a friendly manner with an appropriate sense of urgency.
-Responds to special customer request in a friendly manner
-Keeps the front counter/drive thru area clean, organized, stocked and ready for rush periods.
-Prepare, portion and serve food orders according to request from customers.
-Suggests products, combos or sizes appropriately.
-Acting Supervisor since March 2015.
RESTAURANT MANAGER
JIMCAR AND SON’S PHILS CORPORATION
Franchisee of Mang Inasal Philippines. INC.
Angono, Rizal, PHILIPPINES, 1930
March 21, 2013 – October 12, 2014
Job Description / Duties and Responsibilities:
-Provide leadership thru proper communication of company directions and gets support for new changes and development from his team.
-Achieve or exceed customer satisfaction levels thru achievement of the highest levels of Food, Service, Cleanliness and brand new look consistency by ensuring that quality management system is in place.
-Ensure proper crisis handling by putting in place crisis management requirements.
-Achieve or exceeds sales targets and sales growth. Identify and implement sales building thru effective store awareness activities and local store marketing programs.
-Build goodwill and good corporate image by promoting company’s presence thru implementation of community relation programs.
-Achieve productivity, cost and profitability targets.
-Provide for and implement people development programs to achieved desired competency levels and career growth, proper development of company culture while sustaining high level morale for all store personnel.
-Adhere to all company operating systems, policies, procedures and standards.
SHIFT MANAGER
MANG INASAL PHILIPPINES. INC.
Mandaluyong City, PHILIPPINES, 1550
June 13, 2012 – March 20, 2013
Job Description / Duties and Responsibilities:
-Responsible for achieving FSC goals thru effective operations which includes proper and intergrated execution of operations activities that ensures delivery of all FSC support activities.
-Regular review and assessment of operations. Conducts Store FSC Audit. Works with RM’s to identify problems and formulate action plans to address concerns.
-Ensure effectiveness of the store production systems and requirements in place.
-Ensure that service system and crew support requirements are in place.
-Conduct regular review and assessment of the product Product quality and Service quality levels. Leads and coaches Management Team members to design Product/Services Quality & C&S programs. Deploys activities and tracks implementation.
-Ensure effective operational implementation of New Product Standards, Procedures and Processes.
-Design an effective and efficient building, equipment and facilities maintenance program to support FSC requirements and build Mang Inasal Brand.
-Preventive Maintenance program development and implementation.
-Recommend and implement FSC improvement programs for the assigned area and is responsible for the achievement of identified programs objectives.
-Prepare and update the following and is responsible for its accuracy and applicability; Production Control Guide, Supplies/Station Guides, Master Cleaning Schedule, Repairs and Maintenance Schedule.
STORE MARKETING ASSISTANT
UPTOWN CONNECTION FOOD EXCHANGE. INC.
Franchisee of Jollibee Foods Corporations.
December 11, 2009 – May 15, 2010
SERVICE CREW
JOLLIBEE FOODS CORPORATIONS
Pasig City, PHILIPPINES, 1605
April 20, 2009 – September 30, 2009
TRAININGS / SEMINARS ATTENDED
FOOD SAFETY CERTIFIED FOOD SAFETY CERTIFIED
BASIC FOOD SAFETY TRAINING ADVANCED FOOD SAFETY TRAINING
TRAINCAN INC. TRAINCAN INC.
Valid all across Canada Valid all across Canada
Issued July 16, 2016 Issued May 28, 2018
Expiry July 16, 2021 Expiry May 28, 2023
SPECIAL SKILLS / INTERESTS
Skilled in handling people.
Skilled in major relevant computer applications like MS Word, MS Excel.
Adaptability and ability to work under pressure
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