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Social Media Customer Service

Location:
Kenosha, WI
Posted:
May 28, 2020

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Resume:

**** **** **

APT **

Pleasant Prairie, WI *****

262-***-****

addhel@r.postjobfree.com

JENNA L. LAHO

SKILLS

Talented and professional brand ambassador consistent in delivering quality customer service. Efficient and fast worker who always goes the extra mile to put smiles on customers faces. Well versed in multitasking, very organized, and up to date on computer skills. Creative and great with projects. Has an eye for design.

EXPERIENCE

Amazon, Kenosha WI — Stower in Warehouse

April 2020 - May 2020 (SEASONAL)

●Stow various sized miscellaneous items into a robot conducted pod to be shipped to the customer.

●Follow company guidelines.

Target, Kenosha WI — Style Consultant

October 2019 - January 2020 (SEASONAL)

●Offer great customer service to guests.

●Answer questions guests have and direct them to finding items they need.

●Put clothing and accessories on the sales floor from the truck.

●Zone area (making sure everything is neat/folded/hanging properly).

●Maintain a neat and friendly environment.

Jeranek Family Chiropractic, Kenosha WI — Radiographic/Chiropractic Tech.

January 2018 - April 2020

●Perform X-rays, patient therapies, & nerve scans.

●Maintain a clean office as well as patient facilities.

●Handle all scheduling.

●Conduct phone calls.

●Stay up to date on all equipment procedures.

●Decipher patient therapy sheets.

●Complete office open and closing procedures.

●Train newly hired staff on patient procedures.

Aras Promotions, Milwaukee WI — Brand Ambassador

March 2018 - Present 2020 (Self Contracting - I choose when I work an event)

●Maintain current and proficient knowledge of all company products.

●Create a fun and engaging environment for potential consumers.

●Construct professional and eye catching displays.

●Note and relay all feedback to the sales rep.

●Distribute samples to potential consumers.

●Handle large electronic and cash payments for displays and products.

●Effectively create social media presence to improve marketing and develop customer outreach.

American Girl, Wilmot WI — Direct Service Associate

November 2017 - January 2018 (SEASONAL)

●Answer phone calls from American Girl customers.

●Process orders, verify identity, take card information, soft sell products.

●Answer and help with any questions, concerns, and order problems.

The Shanty Restaurant, Wadsworth IL — Busser/Hostess/Private event staff

July 2017 - February 2018

●Quickly clear and sanitize tables.

●Efficiently reset tables for incoming guests.

●Provide table bread, water & refills to guests.

●Coordinate table rotation and reservations.

●Maintain a pleasant and professional demeanor while on the floor.

EDUCATION

Wildcat Academy, Ponca City Oklahoma— High School Diploma

VO-Tech, Ponca City Oklahoma- Cosmetology License

CERTIFICATIONS

Chiropractic Technician - WCA Certification Courses

Radiological Technician - WCA Certification Courses



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