JUHUI

LIU

Senior UX Designer

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My Role

JUHUI LIU

**** ****** **.

San Carlos, CA 94070

415-***-****

addhcc@r.postjobfree.com

Portfolio: https://ljh.myportfolio.com/ux, pw: UXJL

I am a Product Designer seeking an opportunity to make customers' lives better. Product design is an analytical and logical process. It involves customer (user), product, data, research, design and development to make impact on customers and businesses.

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Skills

Strategic Thinking

Problem Solving

User Story

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Experience

Techshed-Home Depot / Senior UX Designer

SEPTEMBER 2019 - PRESENT, FOSTER CITY

Techshed-Home Depot / UX Designer

JUNE 2016 - SEPTEMBER 2019, FOSTER CITY

Responsible for the Pro Referral product which connects home improvement professionals with Home Depot customers. I am involved in both the Pro Referral and services providers team

• Work with the product managers and the stakeholders to define user problems, business goals and success metrics

• Work with the product managers to develop strategies to achieve product goals

• Lead kick-off meetings to align the team and stakeholders

• Solve problems and work with technical constraints

• Analyze data to define opportunities and solutions

• Work with UX researchers to define testing goals, conduct moderated user interviews and unmoderated usability testing

• Create prototype for usability test

• Collaborate with the frontend engineers to create efficient UI solutions

• Work with the team to find best solution within business resources and technical constraints

• Translate features to specs for the product managers

Credit Sesame / UI/UX Designer

MAY 2015 - JUNE 2016, MOUNTAIN VIEW

• Redesigned the personal finance website, mobile web, and mobile app to increase traffic and generate revenue

• Ran experiment to validate hypothesis

• Analyzed user data to identify problems to increase sales

• Created prototype on inVision for user testing to ensure intuitive user experiences

• Conducted user research and competitor research to improve product features such as credit pre-approval feature for target users

• Defined persona characters to guide design decisions and priorities

Bubblews / UI/UX Designer

FEBRUARY 2014 - OCTOBER 2014, SAN FRANCISCO

• Redesigned the social media website to a modern appeal

Chegg / Visual Designer

MARCH-JULY 2013, SANTA CLARA

• Created sponsor landing page mock-ups

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Education

Academy of Art University / MFA

SEPTEMBER 2012, SAN FRANCISCO

Tunghai University / BA

JUNE 2007, TAIWAN

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