Sarah Zamorez

To obtain a fulfilling career that utilizes my chemistry knowledge,

analytical rational and open-mind set, problem solving abilities, outgoing personality, athletic ability, teamwork concept, leadership qualities, customer and work experience for growth into a company.

2907 Lesser drive

Thermal, CA 92274

Cell#: 760-***-****

Home#: 760-***-****

addhc7@r.postjobfree.com

EXPERIENCE

Fantasy Springs Resort Casino, Indio— Surveillance Agent June 2019 - July 2019

Operated and maintained surveillance cameras throughout the Dalimeter system for dedicated coverage throughout the casino floor, detention room, hand count, soft count, vault, ticket redemption machines, jackpot machines, lost and found, and any other areas that handle money . Assisted public safety, floor supervisors, floor managers, pit managers, compliance, main cage cashier, audit, and slot attendants over the phone or over two-way radios with camera coverage, escorts, approvals, reviews, chip fills, payouts, markers, coin and currency changes. Filled out reports, daily activity logs, and summaries.

Walmart, La Quinta — Cashier/Stocker/RX Sales Associate November 2017 - June 2019

Assist customers at the registers, self-checkout, customer service, pharmacy, garden, automotive, cosmetics, and door. Have experience with handling money, opening tills, closing tills, returns, exchanges, checking receipts, price overrides, coupons, and price matches. Operated pallet jacks from the delivery trucks to sort all items by their department or isle to help restock the store. Received HIPPA training and experience within the pharmacy. Assisted customers pick up medication by calling them to let them know they are ready to be picked up. Assisted the pharmacist by filing the scripts, restocking vials, restocking medications, and double checking that their insurance is being billed with help from pharmacy technicians.

Spectrum, Palm Desert — Inbound Customer Service Agent October 2008 - July 2017

Communicates with customers over the phone to assist them with their accounts such as payments, orders, appointment, setting up equipment, payment arrangements, adjustments, billing, technical questions, move transfers, and retention with cable, phone, internet, and home security. Deliver superior customer service and sales support to potential customers. Utilizes sales o ers and techniques to maintain long term and SKILLS

Obtained state letter of

eligibility for employment as

an Environmental Health

Specialist Trainee from the

California Department of

Public Health.

HIPPA certified.

Computer skills-proficient in

Word, Excel, Power Point,

Palm, Kaleidagraph, and

Computational Applications.

Knowledgeable of Spartan

2004 for Windows Software,

Titan Software, and Quantum

Programs.

Typing-50+ WPM

Performed analytical work of

organic and inorganic

compounds by using

extractions, titrations,

calibrations, making samples,

and preparation techniques.

Acquired HPLC, GC, NMR, IR,

and UV spectrophotometer

training and experience in the

laboratory.

Collected research materials

through notes, data,

calculations, and

computational work of

biochemical molecules.

Dalimeter system and Gaming

license

strong relationships with our customers.

RadioShack, La Quinta — Assistant Manager/Sales Associate June 2003 - August 2008

Received assistant management training and testing to operate, maintain, and assist my manager with the store. Have experience with handling money, bank deposits, scheduling, write ups, hiring, and training new hires, mechanizing, conducting inventories, ordering, receiving, and transferring products. Accomplished skills through comprehensive learning programs with basic retail selling, customer service, product knowledge, store operations, and demonstrate managerial solutions.

AT&T Wireless, La Quinta— Retail Sales Consultant

November 2007-August 2008

Sold wireless phones, home phone service, wireless PC air cards, and landline internet service packages. Assisted customers with product knowledge, billing questions, and repairs. Maintained store appearance, product presentation, special promotional advisements, cash drawer, and daily deposits.

Blockbuster, San Bernardino— Customer Service

Representative

June 2001-June 2003

Provided excellent customer service with movies or games such as billing questions, credits, late fees, and promotional o ers. Coached new hires, handled special events, organized stores, helped with inventories, and sold movies, games, snacks, and reward packages .

EDUCATION

CSUSB, San Bernardino — BA in Chemistry

September 2000 - September 2007

I was a member of the Chemistry Club, Program Board, and played in ACUI 9-ball tournaments for three years .

UCR, Riverside — General Coursework

June 1999 - June 2000

I received scholarships, played softball, and a member of the learning center program.

Indio High School, Indio— General Coursework

September 1995- June 1999

I was in the top 10% of my class, academic letters in math and science, athletic letters in softball, volleyball, and basketball. I was involved in Renaissance, Choir, and Future Business Leaders of America.

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