Jennifer Lynn Combs

***** ** ****** 269-***-****

Paw Paw, Michigan 49079 addgzp@r.postjobfree.com

Career Summary

A reliable, enthusiastic professional with over 28 years’ experience in quality assurance, mostly automotive manufacturing industry. Strength in plastic injection molding, quality control procedures, auditing and documentation. Additional skills in lean manufacturing, Kaizan Methodology, statistical process control, oral and written communication, training, and problem solving. A dedicated individual with excellent problem-solving skills who has demonstrated customer satisfaction skills with emphasis on prioritizing and multi-tasking in a high pressure environment. Working knowledge of Aluminum Extrusion process and Metal stamping. Certified TS 16949 Internal Auditor. Additional skills also include Internal auditing, layered process audits, IMDS and PPAP processes. Educated and trainied in quality disciplines including ISO 9001 and quality auditor training along with continuous improvement, PPAP, FMEA, Control Plans, and Lean Manufacturing.

Career History

Key Gas Components, Allegan, MI

Gas Manifolds and Components

Quality Engineer / Manager (6-2019 to Present)

Supporting Plant Manger and Owner in daily quality matters

Aiding Director of Quality in establishing ISO certification

Supervise Quality Staff

Co-Manage QMS

Lead implementation and serve as the management representative for ISO 9001:2015

Guide and direct quality with appropriate procedures that assures both internal and external customer expectations

Ensure customer requirements and specifications are meet in product and processes

Work with engineering and production to solve problems quickly

Work with customers to meet requirements and concerns

Preform and maintain quality metrics and certifications

Provide daily quality support to manufacturing ensuring compliance with all quality requirements including auditing of in-process work

Monitor, revise, and implement quality system procedures and instruction establishing training programs for team members as required

Lead cross functional teams in APQP

Develop and/or aide in creating Standardized Work Instructions for consistent manufacturing methods

Analyze and pareto data to make decisions and solve issues

Implement quality improvements reducing the total cost of quality in manufacturing

Maintain and control the Nonconforming Hold Area

Coordinate MRB activity with Engineering and production to determine the final disposition

Preform Internal and roving audits

Lead and Address Customer Complaints

Write and Maintain Process Procedures, Work Instructions and Standard Operating Procedures

Preform and analyze product and process studies

Oversee manufacturing of products

Train employees on ISO / IATF quality standards

Ensure proper APQP requirements are met

Write, maintain and update all levels of PPAPs including control plans

Erbsloeh Aluminum Solutions, Portage, MI

Aluminum Extrusion

Document Control Coordinator (2-2018 to 6-2019)

Supporting Quality Manager and company in transitioning IATF 16949

Creating and maintaining Controlled Documents in SAP

Maintain and Create Controlled documents

Write and Maintain Training procedures

Updated all procedures to current practice

Perform monthly Lead Internal Audits.

Perform process layered audits.

Write process procedures

Schedule Internal audits

Aide in Writing Quality manual

Assistance in maintaining Risk Analysis

Writing and answering ICARS

Implementing Process Procedures, Work Instructions and Standard Operating Procedures

Training and certify Internal Auditors

Weber Specialties Company, Schoolcraft, MI

Metal Stamping

Quality Technician / Engineer (7-2016 to -2-2018)

Support Quality Manger, Manufacturing Engineers, Production Superintendent, President and Owner.

Participates in all Quality improvement project

Performs Internal Audits

Review and evaluate quality data

Develop and maintain Quality procedures and process improvements

Investigation customer complaints and document findings

Develop and monitor part production to insure acceptability

Initiate internal corrective actions

Evaluate and document product change records

Participates in New Product launches

Interfaces with suppliers and customers

Writes and modifies and submit PPAP documents (Flowchart, Control Plan, PFEMA, GR&R, etc.)

Interrupts blueprints using GD&T

Prepares Work Instructions for containment activities

WKW Bowers Manufacturing Company, Portage, MI

Aluminum Extrusion

Document Control Coordinator (4-2016 to 7-2016)

Directly supported company in transitioning from ISO 9001:2008 to ISO/TS 16949

Maintain and Create Controlled documents

Generate Training procedures

Processed RMA – Returned Material Authorizations

Innovate cost saves ideas

Updated all procedures to current practice

Created Jobs in Symix for returned rework

Reviewed and restructured company handbook.

Perform monthly internal audits.

Perform process layered audits.

Write process procedures

Perform direct customer support

EIMO Technologies, Vicksburg, Mi

Medical and Automotive Plastic Injection Molding

Quality Technician / Engineer (8-2010 to 4-2016)

Direct support to Quality Manager, Production Manager and Plant Manager. Assist plant supervisor and shift supervisors. Manage cost of quality scorecard. Create and maintain process inspection plans, process flow diagrams, control plans, and PFEMAs.

Maintain and create Inspection plans.

Generate process flow diagrams, control plans, PFEMAs.

Calibrate all gages and sustain all calibration files.

Calculate daily cost of quality and input on scorecard.

Analyze daily shift production sheets and scrap reports.

Report cost of quality daily findings to plant manager, quality manager, production manager, shift supervisors.

Record cost of quality on daily charts.

Maintain hold area daily.

Perform weekly product audits.

Perform receiving inspection on purchase components

Write process procedures for inspection records.

Construct quality standards for products

Create and retain internal customer complaint log

Generate and maintain corrective action responses (8D’s)

Perform direct customer support

AEES, INC, Mattawan, Mi

Automotive Plastic Injection Molding (TS/ISO 16949 certified)

Quality Coordinator (2008-2010)

Assisted 10-12 Quality Mangers, Supervisors, Engineers, Liaisons and Purchasing Manager. Provided direct support to the Advance Product Quality Planning (APQP) Manager. Monitor sub contractor certifications. Screen and file all material certifications. Submitted Internal Material Data System (IMDS) on website.

Submitted and retrieved Production Part Approval Process (PPAP) resulting in customers approval.

Created and maintained Quality Scorecard resulting in reduced size, more manageable, and more user friendly.

Managed all local and international external sorting activities at customers location, resulting in customer satisfaction.

Led and documented cost savings for defective parts, resulting in a cost saves of $100,000.00 since implication.

Wrote and maintained all Return Material Authorization (RMA) in an accurate and timely manner.

Maintained all invoices for sorting action in a accurate and timely manner.

Initiated and trained personnel on Procurement Oracle, resulting in business operations efficiencies.

Implemented procedures and documents which reduced Quality Parts per Million (PPM) from 1143ppm down to a 105ppm in a 12 month period, exceeding expectations.

Preformed bi monthly Quality Observation reducing amount of problems on manufacturing floor.

Quality Inspector/ Auditor (1992-2008)

Validated product to meet customer specification through use of gaging, Statistical Process Control (SPC) and data analysis by using calipers, micrometers, chatillon, optical comparator, and plastometer. Preformed gage calibration, capability studies, cavity variation studies and product audits

Conducted over 30 training sessions with new inspectors and auditors resulting in better job perceptive.

Preformed safety observation insuring proper safety for job tasks.

Supported as a team member of Prevent Risks from Occurring Tackle EHS Concerns Today (PROTECT) reducing safety conditions.

Assisted in obtaining TS/ISO 16949 certification

Computer and Technical Skills

Microsoft Excel, Word, Visio, Power Point, Explorer and Outlook (2003 and 2007)

SPC Data Entry

Adobe Acrobat Professional

Lotus notes

AS400

Mattec

Symix

Toyota PPAP Portal

Made 2 Manage

Pinpoint Document Manager

Gagetrak

Creaform Handyscan 3D Scanner

Polyworks

Mintab

Rockwell Hardness Tester

SAP

Global Shop Solutions

Reliance

Education and Professional Development

High satisfaction rating from Toyota PPAP processer

Completed Level 1 and Level 2 Microsoft Excel 2007 training at New Horizons Computer Learning Center.

Certificate for Internal Auditing Training

Certificate for Root Cause Analysis.

Proficient in Internal Material Data System (IMDS).

Educated in Statistical Process Control (SPC).

Familiar with ABS Manufacturing Philosophy of Continuous Improvement.

Involved in Lean Manufacturing Program, Kaizan Methodology.

Certification for TS 16949 and ISO 9001 Transition from Grand Rapids Community College

Certification for GD&T metrology from Grand Rapids Community College

Certification for Blueprint reading From Grand Rapids Community College

Certification for PPAP documentation reports from Grand Rapids Community College

Certification for APQP with PPAP from AIAG

Certified Lead Auditor from AIAG

CPR certified

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