ALUKO, MOPELOLA ABOSEDE

NO*, Adesulu Street, Ipaja-Ayobo, Lagos.

Phone Number: 081********

E-mail: addgzb@r.postjobfree.com

CAREER OBJECTIVE

I am an experienced human resources officer with track record in overseeing every aspect of human resource functions such as hiring, training of new staff members, payroll administration, compensation and benefit, performance management, administrative duties and Human resource roles in general.

I possess enthusiasm in problem solving, decision making, and influencing people to achieve a reasonable result as well as adequate knowledge of customer service.

I am a dedicated and a great team player in achieving organizational set goals and objectives. Also I possess good work ethics.

CAREEER HISTORY

Hotel Manager

Glemmebs Hotels and Suites Nov 2018- Till Date

Recruiting, training and supervising staff.

Organize activities and assign responsibilities to employee to ensure productivity.

Monitor employee’s performance and conduct regular evaluations to help improve customer service.

Ensuring that all employees are organized and satisfied in their work environment.

Implementation of payroll and benefits administration

Ensuring accurate and proper record keeping of employee information in electronic and digital format.

Collect payments and maintain records of budget funds and expenses.

Coordinate with external parties including suppliers, travel agencies and conference planner.

Create and apply a marketing strategy to promote the hotels service and amenities.

Ensuring compliance with health and safety legislation.

Planning maintenance work, events and room bookings

Handling customer compliant and queries.

Managing budgets.

SALES REPRESENTATIVES

Bop Innovation Center Oct 2017-Nov 2018

Managing promotional activities on social media.

Meeting of sales target

Regularly converting customers from point of enquiry to sale.

Organizing product exhibition

Managing good customer relation service.

Finding new sales leads through referrals and business directories.

Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

Focuses sales efforts by studying existing and potential volume of dealers.

Submits orders by referring to price lists and product literature.

Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

Recommends changes in products, service, and policy by evaluating results and competitive developments.

Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

Zenith International School, Aba (NYSC) 2016

Taught Economics

EDUCATION

Bsc. Industrial Relatons and Personnel Management (second class upper division)

Osun State University, Oshogbo 2011-2015

Senior Secondary School Certificate (WAEC)

Federal Science and Technical College, Ilesha. 2006-2011

First School Leaving Certificate

Faith Nursery and Primary School Ilesha. 1997-2006

PROFESSIONAL QUALIFICATION

Associate Member, Chartered Institute of Personnel Management In View

COMPUTING SKILLS

Proficiency in computer applications and internet utility.

Communication and collaboration tools such as Skype.

Microsoft Office.

Email communication.

MAJOR SKILLS

Communication Skills: I am an exceptional listener and communicator who effectively convey information verbally and in writing.

Teamwork: I am resourceful team player who excels at building trusting relationships with customers and colleagues.

Flexibility skills: I am also a team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.

HOBBIES

Meeting people, Reading and listening to people.

REFERENCES

Will be provided on request.

Contact this candidate