ware house aamazon

Sha-Libra Kendrick

Davenport FL

407-***-****, addgyk@r.postjobfree.com

Ware house

PROFILE

Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased custom satisfaction.

Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team

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SUMMARY OF QUALIFICATIONS

Strong verbal and personal communication skills.

Energetic work attitude

Team Collaboration

Microsoft Office Suites

Conflict Resolution Expert

Detailed-Oriented

PROFESSIONAL EXPERIENCE

Listen to the customer queries patiently and solve it. If the problem doesn't seem to solve, then forward the problem to the superiors.

Maintain records of interactions with the customers in an orderly manner

Deal with the customers via emails, over the phone, or face to face

Respond to the problems of the customer promptly

Provided telephone support for the call center

Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

WORK HISTORY

GC Services, Collection Specialist, Lakeland, FL 2016-2017

Hampton Inn, Front Desk Agent, Davenport, FL 2008-2016

Ameri Corps, Intervention Specialist, Williamsport, PA 2012-2013

EDUCATION

Haines City Senior High School 2004

Pennsylvania College of Technology 2011

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