UGWU PEACE CHINAZA

**, ******* ******, ********, ******, Lagos.

+234**********, +234********** • addgl9@r.postjobfree.com

CAREER SUMMARY:

Highly dedicated, disciplined and versatile graduate with a bias for action and a dynamic ability to fit in any work environment. I am self-motivated and a strong team player. I Possess effective communication, refined leadership, and dynamic people management skills with poise for excellence in different work environments.

PERSONAL INFORMATION:

Date of birth: 18th July 1997.

Gender: Female

CERTIFICATION:

Diploma in computer with Distinction 2014

CITEE computer training institute{CCTI}

HSE (health safety and environment) level 1 and 2 2019

Gabson professional school of safety and engineering

PROFESSIONAL WORK EXPERIENCE

HOPE SKIN ORGANICS

CUSTOMER SERVICE OFFICER JULY 2018–OCTOBER 2019

Open customer account by recording account information

Identify and assess customer’s needs to achieve satisfaction

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Keep records of customer interactions, process customer accounts, and file documents.

Assist with placement of orders, refunds or exchanges.

ALL SAINT GROUP OF SCHOOLS

CASHIER FEBRUARY 2014 – DECEMBER 2014

Handle cash, credit and check transactions

Issuing and changing of receipt

Balancing the cash register and generating reports for placement

Collect payments and redeem stamps

Keep accurate reports of all day to day transactions

Ensuring all payments are accurate before issuing receipts

EDUCATION:

Chukwuemeka Odumegu Ojukwu university 2015-2019

Bachelor of Science (B. Sc.), Biochemistry.

Our Lady of School, Anyigba, Kogi State 2008-2013.

Secondary School Certificate (SSCE)

All Saints School, Anyigba, Kogi State 2004-2008

Primary School Leaving Certificate

CORE COMPETENCIES:

Knowledge of computer application.(Microsoft Office)

Team building/leadership

Analytical thinking

Good interpersonal relationships.

Excellent communication

REFEREES:

AVAILABLE ON REQUEST

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