Post Job Free

Resume

Sign in

Customer Service Store Manager

Location:
Brampton, ON, Canada
Salary:
40000
Posted:
May 27, 2020

Contact this candidate

Resume:

Jasmine Kaur Saini

* *********** ******, ****** addghk@r.postjobfree.com

647-***-****

Career Objective

Seeking position in a company which will allow me to utilize my skills and gain further experience while enhancing the company's reputation and productivity.

Skills & Qualifications

Self-motivated and highly professional individual with legendary customer service skills.

Good time-management with an ability to prioritize and multi-task.

Ability to learn a new software quickly.

Responsible, accountable and dependable with strong work ethics and high personal standards.

Unconditional team player with ability to work in a fast paced and changing environment.

Experienced in problem solving and client engagement.

Proficient in Microsoft Office and Tech savvy.

Skilled in performing basic accounting functions.

Proficient in performing standard administrative functions including: processing orders, inventory control, creating invoices, posting payments, preparing shipping documentation, preparing daily bank deposits and accounts reconciliation and general office duties.

Efficient in performing coding and posting vendor invoices.

Education

Diploma program in Hospitality management Sep 2015-December 2016

Centennial College (Toronto, Ontario)

Degree in Bachelors of Computer Application August 2011-April 2014

Punjab College of Technical Education (Punjab, India)

Higher Secondary in Commerce and Business March 2011

Guru Nanak Public School (Punjab, India)

Work Experience

Flame Tamer Fire & Safety

Accounting Assistant Sept 2019- Present

Keeping financial records up-to-date.

Processing business transactions.

Handling bookkeeping and following accounting best practices.

Fact-checking invoices for payment and processing.

Maintaining sales ledger and general ledger.

Preparing, fulfilling, and distributing employee checks.

Preparing and approving POs.

Monitoring vendor statements, wire transfer requests, and other transactions.

Charger Logistics Inc.

Dispatch / Customer Service Representative Feb 2019 - Sept 2019

Answer and direct calls of drivers and customers of the company.

Communicating with customers and responding to their queries (via phone, email or fax) in a professional and timely manner.

Update fleet with respective loads received.

Dispatch to drivers to ensure well-timed pickups and deliveries.

Load making for the company and also clearing loads by coordinating different departments.

Schedule appointments and ensure timely pickup delivery of loads.

Churchs Chicken

Store Manager June 2017- Jan 2019

Answer and direct phone calls.

Maintain all store equipment, inventory and invoices for effective functioning of the store.

Recruit staff and oversee staff training.

Set staff work schedules and monitor staff performances.

Write and distribute email, correspondence for complaints and appreciation, letters, faxes and forms.

Provide training to new employees.

Carry day to day operations efficiently and effectively.

Determine the type of services offered and implanting operational procedures.

Power Trucking Inc. (Part-time)

Dispatcher / Customer Service Oct 2015- June 2016

Scheduling pickup and delivery appointments for drivers.

Ensure all units are on schedule for delivery and pickup.

Continually update customers as to the status of each order as required and solve customer-specific freight issues.

Coordinating with other departments to clear customs paperwork.

Dada motors

HR Manager Jan 2015- Aug 2015

Punjab, India

Maintained and enhanced the company relations with employees.

Hired and trained new employees.

Enhanced the human resource policies, programs and policies.

Reference available on request



Contact this candidate