Master of Computer Sience
Resume:
Curriculum Vitae
Marcus Wolf
Graduate Computer Scientist (Masters degree) Certified Technician
Address Dortansstr. 29
Date and place of birth 22 December 1966 in Mönchengladbach, Germany Mobile +49 (0-151********
Email ******.****@*****.****
At a glance
High-level executive with many years of experience in management roles in the following industries: banking/insurance, industry, telecommunications, transport & logistics, trade, chemical & pharmaceutical, military, aerospace
Extensive expertise in: interim management project management and planning for large-scale projects transition management and design digitalization strategy consulting application management roll-out management outsourcing
Budget responsibility up to €150 million Management of up to 1,100 employees
Highly practical and driven manager with hands-on approach, intercultural and social competence and a high level of ability to motivate others
Very assertive through clear and convincing communication
Entrepreneurial dynamic hands-on pragmatic analytical Marcus Wolf
+49 (0-151********
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Professional experience
12/2018 – to date Vice President Infrastructure, Operations, Security, & Quality Assurance Unitymedia NRW GmbH
Direct report to the CIO and his deputy CIO
Responsible for the departments of Infrastructure, Operations, Network and VoIP, Security, Quality Assurance, as well as Asset Management and Business Continuity
Implementation of the re-localization of IT from a matrix organization (LGI) into a Unitymedia line organization
Responsible for leading the digital transformation
Responsible for leading all strategic IT projects and continued development
Close coordination and support with the business, providing it direct support
Responsible for the planning and adherence to a budget and cost optimization
Leading responsibility for the integration into the Vodafone organization Responsibility: Management of up to 65 internal and 150 project staff Budget: up to €30 million with full P&L responsibility
01/1999 – 11/2018 Interim Management, Strategy Consultant, Project Manager, various roles/projects: 03/2018 – 11/2018 Programme Manager “Restructuring” Lowell Financial Services - Essen
Leading and managing the restrucring of the “Change-Organization” into an agile Organization consisting of “transformation, innovation & projects”
Implementation of a Crisis management, BCM
Setup the major programme “Acceleration” to realign the strategy and projects of Lowell with a budget of €25 million
Managed the operations, change and application teams, including provider and service management
Responsibility: Management of up to 15 internal and 40 project staff Budget: up to €27,5 million with full P&L responsibility
11/2017 – 03/2018 Programme Manager Project Guidewire Zurich Insurance Cologne
Managing the Programme (agile) to implement Guidewire as the new main software solution with the Zurich Group Grmany
Crisis management, BCM
Managed the operations, change and application teams, including provider and service management
Responsibility: Management of up to 15 internal and 40 project staff Budget: up to €15 million with full P&L responsibility
Marcus Wolf
+49 (0-151********
******.****@*****.****
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03/2017 – 10/2017 Head of Operations and Applications (Division Manager) AXA-Technology Services Germany
Responsible for the operation of the entire company IT system
Crisis management, BCM
Managed the operations, change and application teams, including provider and service management
Direct contact of the executive board with regard to future IT strategies
Managed the complete outsourcing of the volume printing business to a service provider, including tendering, selection, contract negotiation (negotiation for employees in acc. with para. 613a BGB)
Executed re-sourcing, developed interfaces to the service provider, governance and employee coaching
Production system / application management with release cycles
Change management
Restructured the IT organization
Implementation, Design and Rollout SAP Successfactors Responsibility: Management of up to 65 internal and 35 project staff Budget: up to €25 million
11/2016 - 02/2017 Chief Digitalization Officer (CDO) Leading European Internet Service Provider
Devoloped a strategy digitalize IT and surrounding services
Analysed the IT organisation, including personnel assessment
Analysed existing tools and processes related to digitalization
Transformed the IT-organization into the planned future mode
Developed a medium-term plan to implement the results 08/2015 - 10/2016 Strategy Consultant, Coach
Leading European logistics company
Performed a digitisation-related assessment from a business and IT perspective
Analysed the IT organisation, including personnel assessment
Analysed existing tools and processes related to digitisation
Developed a digitalisation and IT strategy
Developed a medium-term plan to implement the results 02/2015 - 06/2015 Strategy Consultant, Auditor
King Abdullah Economic City Saudi Arabia
Conducted an ERP assessment from an IT perspective
Analysed the IT organisation, including personnel assessment
Developed an IT strategy / developed an RFP for the outsourcing of the data centre
Studied the application management and developed a strategy to improve the efficiency of applications
Volume €275 million, 185 employees
International company
Prepared the outsourcing to a service provider, including all data centre services, network operations, security and desktop solutions
Marcus Wolf
+49 (0-151********
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Prepared and implemented the RFP, including decision memorandum for the Board of Chairmen Project setup preparation, including budget and time frame
Distribution of services to five global data centres (a total of 15,000 servers)
Volume €165 million, 75 employees
10/2013 - 12/2014 Head of IT Operational Excellence Lekkerland AG
Responsible for the operation of the entire company IT system
Managed the operations team, including provider and service management
Direct contact for the executive board with regard to future IT strategies
Managed the complete IT re-sourcing to a service provider, including tendering, selection, contract negotiation (negotiation for employees in acc. with para. 613a BGB)
Executed the re-sourcing, developed interfaces to the service provider, governance and employee coaching
Consolidated the SAP landscape, including remodelling of all business processes
Planning, provider selection, development of test cases, conversion of the “pilot department”, introduction of the new production system / application management with release cycles
Outsourcing of data centre services
Responsibility: Management of up to 25 internal and 35 project staff Budget: up to €75 million
07/2012 - 09/2013 Programme Manager
Fressnapf Tiernahrungs GmbH
Managed the IT outsourcing to a service provider, including tendering, selection, contract negotiation, transition support; executed the outsourcing, developed interfaces to the service provider, governance and employee coaching
Introduced new IT technologies, including cloud solutions, virtual infrastructures/workstations, standardisation in the software and hardware segment
Operational volume €115 million, 55 employees
DEVK
Introduced new IT technologies, including cloud solutions, virtual infrastructures/workstations, standardisation in the software and hardware segments, coached the project managers and internal IT staff
Developed a competence team to perform multiple parallel technology projects, including budgeting and overall monitoring of the projects
Coordination with service and technology providers, coached the senior project managers as well as strategic consultancy for the executive board
Volume €45 million, 65 employees
02/2007 - 06/2012 Project Manager, IT Full-service Provider T-Systems
Transition from several providers to one, managed the overall coordination and coached the project managers, established a team to optimise the transitions
Process design of missing processes, transition management, provider management, SLA validation, quality gates, etc.
Realised and adapted external services in the applications field Marcus Wolf
+49 (0-151********
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Coordinated engineering, roll-out and operations, scheduling and project planning
Supported international delivery management and sales with regard to tender preparation in international projects
Validated technical concepts and documentation, optimised customer processes
€150 million, 175 employees
KPMG Germany and UK
Programme management as part of outsourcing
Planned, implemented and executed the consolidation of the infrastructure operated in India based on an infrastructure operated in Germany
Defined internal processes for ordering, billing and inventory management
Volume €165 million, 85 employees
Lufthansa AG
Managed a programme to build a central workplace infrastructure in a high-availability environment, and restructured the IT
Analysed and adapted the operational procedures and processes, established a new organisational structure with adapted skills
Managed external service providers and suppliers, coordinated the development of service processes, performance specifications, price models and contract conclusions Deutsche Telekom
Managed a project to build a virtual multi-user platform
Planned and implemented a complete platform for approx. 100,000 workstations in a multi- user environment and dedicated virtual workstations
Quality assurance and development testing
Consolidation of two data centres, each with 2,500 servers
Transitioned multiple services from different international providers to a strategic ITIL standard
Responsibility: Management of 150 employees Budget: €150 million T-Systems
Realised international projects in the areas of Active Directory and Exchange
Developed an internationally active organisation in the area of messaging, identified the missing structures, adapted the processes, managed the transition from a heterogeneous provider situation to a service provider according to ITIL standards
Project management for Active Directory, Exchange 2003/2007, File Services, ISA Server and Mail Relay, roll-out management with Netinstall and SCCM
Process design of missing processes, transition management, provider management, SLA validation, quality gates
09/2001 - 01/2007 Project manager in various projects in the mobile communications, aviation, finance, logistics, chemical and pharmaceutical sectors, industry, public service, Federal Armed Forces Marcus Wolf
+49 (0-151********
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Education
1999 - 2001 Graduate Computer Scientist (Master) RWTH Aachen Thesis: “Heterogeneous networks and their complexity” 1997 - 1999 Certified technician for electrical engineering 1984 - 1997 Federal Armed Forces Air Force Air service 1984 German higher education entrance qualification Additional information
Further education Various professional training courses and qualifications, including:
Scrum, Prince 2, PMI, ITIL V3
Microsoft CM & CA
Train the Trainer (trainer certificate)
Language skills German: Native language
English: Competent business language skills
Dutch: Basic knowledge
Interests Design Architecture Business Politics Golf Flying Mönchengladbach, 07 May 2020
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