Curriculum Vitae

Marcus Wolf

Graduate Computer Scientist (Masters degree) Certified Technician

Address Dortansstr. 29

***** ***************

Date and place of birth 22 December 1966 in Mönchengladbach, Germany Mobile +49 (0-151********

Email addgd3@r.postjobfree.com

At a glance

High-level executive with many years of experience in management roles in the following industries: banking/insurance, industry, telecommunications, transport & logistics, trade, chemical & pharmaceutical, military, aerospace

Extensive expertise in: interim management project management and planning for large-scale projects transition management and design digitalization strategy consulting application management roll-out management outsourcing

Budget responsibility up to €150 million Management of up to 1,100 employees

Highly practical and driven manager with hands-on approach, intercultural and social competence and a high level of ability to motivate others

Very assertive through clear and convincing communication

Entrepreneurial dynamic hands-on pragmatic analytical Marcus Wolf

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2

Professional experience

12/2018 – to date Vice President Infrastructure, Operations, Security, & Quality Assurance Unitymedia NRW GmbH

Direct report to the CIO and his deputy CIO

Responsible for the departments of Infrastructure, Operations, Network and VoIP, Security, Quality Assurance, as well as Asset Management and Business Continuity

Implementation of the re-localization of IT from a matrix organization (LGI) into a Unitymedia line organization

Responsible for leading the digital transformation

Responsible for leading all strategic IT projects and continued development

Close coordination and support with the business, providing it direct support

Responsible for the planning and adherence to a budget and cost optimization

Leading responsibility for the integration into the Vodafone organization Responsibility: Management of up to 65 internal and 150 project staff Budget: up to €30 million with full P&L responsibility

01/1999 – 11/2018 Interim Management, Strategy Consultant, Project Manager, various roles/projects: 03/2018 – 11/2018 Programme Manager “Restructuring” Lowell Financial Services - Essen

Leading and managing the restrucring of the “Change-Organization” into an agile Organization consisting of “transformation, innovation & projects”

Implementation of a Crisis management, BCM

Setup the major programme “Acceleration” to realign the strategy and projects of Lowell with a budget of €25 million

Managed the operations, change and application teams, including provider and service management

Responsibility: Management of up to 15 internal and 40 project staff Budget: up to €27,5 million with full P&L responsibility

11/2017 – 03/2018 Programme Manager Project Guidewire Zurich Insurance Cologne

Managing the Programme (agile) to implement Guidewire as the new main software solution with the Zurich Group Grmany

Crisis management, BCM

Managed the operations, change and application teams, including provider and service management

Responsibility: Management of up to 15 internal and 40 project staff Budget: up to €15 million with full P&L responsibility

Marcus Wolf

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03/2017 – 10/2017 Head of Operations and Applications (Division Manager) AXA-Technology Services Germany

Responsible for the operation of the entire company IT system

Crisis management, BCM

Managed the operations, change and application teams, including provider and service management

Direct contact of the executive board with regard to future IT strategies

Managed the complete outsourcing of the volume printing business to a service provider, including tendering, selection, contract negotiation (negotiation for employees in acc. with para. 613a BGB)

Executed re-sourcing, developed interfaces to the service provider, governance and employee coaching

Production system / application management with release cycles

Change management

Restructured the IT organization

Implementation, Design and Rollout SAP Successfactors Responsibility: Management of up to 65 internal and 35 project staff Budget: up to €25 million

11/2016 - 02/2017 Chief Digitalization Officer (CDO) Leading European Internet Service Provider

Devoloped a strategy digitalize IT and surrounding services

Analysed the IT organisation, including personnel assessment

Analysed existing tools and processes related to digitalization

Transformed the IT-organization into the planned future mode

Developed a medium-term plan to implement the results 08/2015 - 10/2016 Strategy Consultant, Coach

Leading European logistics company

Performed a digitisation-related assessment from a business and IT perspective

Analysed the IT organisation, including personnel assessment

Analysed existing tools and processes related to digitisation

Developed a digitalisation and IT strategy

Developed a medium-term plan to implement the results 02/2015 - 06/2015 Strategy Consultant, Auditor

King Abdullah Economic City Saudi Arabia

Conducted an ERP assessment from an IT perspective

Analysed the IT organisation, including personnel assessment

Developed an IT strategy / developed an RFP for the outsourcing of the data centre

Studied the application management and developed a strategy to improve the efficiency of applications

Volume €275 million, 185 employees

International company

Prepared the outsourcing to a service provider, including all data centre services, network operations, security and desktop solutions

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Prepared and implemented the RFP, including decision memorandum for the Board of Chairmen Project setup preparation, including budget and time frame

Distribution of services to five global data centres (a total of 15,000 servers)

Volume €165 million, 75 employees

10/2013 - 12/2014 Head of IT Operational Excellence Lekkerland AG

Responsible for the operation of the entire company IT system

Managed the operations team, including provider and service management

Direct contact for the executive board with regard to future IT strategies

Managed the complete IT re-sourcing to a service provider, including tendering, selection, contract negotiation (negotiation for employees in acc. with para. 613a BGB)

Executed the re-sourcing, developed interfaces to the service provider, governance and employee coaching

Consolidated the SAP landscape, including remodelling of all business processes

Planning, provider selection, development of test cases, conversion of the “pilot department”, introduction of the new production system / application management with release cycles

Outsourcing of data centre services

Responsibility: Management of up to 25 internal and 35 project staff Budget: up to €75 million

07/2012 - 09/2013 Programme Manager

Fressnapf Tiernahrungs GmbH

Managed the IT outsourcing to a service provider, including tendering, selection, contract negotiation, transition support; executed the outsourcing, developed interfaces to the service provider, governance and employee coaching

Introduced new IT technologies, including cloud solutions, virtual infrastructures/workstations, standardisation in the software and hardware segment

Operational volume €115 million, 55 employees

DEVK

Introduced new IT technologies, including cloud solutions, virtual infrastructures/workstations, standardisation in the software and hardware segments, coached the project managers and internal IT staff

Developed a competence team to perform multiple parallel technology projects, including budgeting and overall monitoring of the projects

Coordination with service and technology providers, coached the senior project managers as well as strategic consultancy for the executive board

Volume €45 million, 65 employees

02/2007 - 06/2012 Project Manager, IT Full-service Provider T-Systems

Transition from several providers to one, managed the overall coordination and coached the project managers, established a team to optimise the transitions

Process design of missing processes, transition management, provider management, SLA validation, quality gates, etc.

Realised and adapted external services in the applications field Marcus Wolf

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Coordinated engineering, roll-out and operations, scheduling and project planning

Supported international delivery management and sales with regard to tender preparation in international projects

Validated technical concepts and documentation, optimised customer processes

€150 million, 175 employees

KPMG Germany and UK

Programme management as part of outsourcing

Planned, implemented and executed the consolidation of the infrastructure operated in India based on an infrastructure operated in Germany

Defined internal processes for ordering, billing and inventory management

Volume €165 million, 85 employees

Lufthansa AG

Managed a programme to build a central workplace infrastructure in a high-availability environment, and restructured the IT

Analysed and adapted the operational procedures and processes, established a new organisational structure with adapted skills

Managed external service providers and suppliers, coordinated the development of service processes, performance specifications, price models and contract conclusions Deutsche Telekom

Managed a project to build a virtual multi-user platform

Planned and implemented a complete platform for approx. 100,000 workstations in a multi- user environment and dedicated virtual workstations

Quality assurance and development testing

Consolidation of two data centres, each with 2,500 servers

Transitioned multiple services from different international providers to a strategic ITIL standard

Responsibility: Management of 150 employees Budget: €150 million T-Systems

Realised international projects in the areas of Active Directory and Exchange

Developed an internationally active organisation in the area of messaging, identified the missing structures, adapted the processes, managed the transition from a heterogeneous provider situation to a service provider according to ITIL standards

Project management for Active Directory, Exchange 2003/2007, File Services, ISA Server and Mail Relay, roll-out management with Netinstall and SCCM

Process design of missing processes, transition management, provider management, SLA validation, quality gates

09/2001 - 01/2007 Project manager in various projects in the mobile communications, aviation, finance, logistics, chemical and pharmaceutical sectors, industry, public service, Federal Armed Forces Marcus Wolf

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6

Education

1999 - 2001 Graduate Computer Scientist (Master) RWTH Aachen Thesis: “Heterogeneous networks and their complexity” 1997 - 1999 Certified technician for electrical engineering 1984 - 1997 Federal Armed Forces Air Force Air service 1984 German higher education entrance qualification Additional information

Further education Various professional training courses and qualifications, including:

Scrum, Prince 2, PMI, ITIL V3

Microsoft CM & CA

Train the Trainer (trainer certificate)

Language skills German: Native language

English: Competent business language skills

Dutch: Basic knowledge

Interests Design Architecture Business Politics Golf Flying Mönchengladbach, 07 May 2020

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