Manager Executive
Resume:
JOYCE BACACAO
Nationality: Filipino Cell: +973-******** Email:*****.*******@******.***
DOB: August, 15, 1990 Residency: Manama -Bahrain
Accomplished executive secretary with experience providing high level-support to the Director and other top executives.
Consummate professional dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper, prepare well-researched and accurate documents, manage busy calendars, and efficiently handle daily office tasks.
Proficient user of MS Office (Word, Excel, Power Point, Access and Outlook). STRENGTHS:
- Ability to work independently and demonstrate resourcefulness to get the job done.
- Capacity to quickly digest substantial volumes of information.
- Possess excellent administrative and interpersonal skills, in addition to depth knowledge of secretary job.
- Ability to multi-task and manage multiple priorities simultaneously.
- Creative problem solver and ability to create productive solutions for complex problems.
- Excellent observational and analytical skills and ability to handle multi tasks with details. EXPERIENCE
Ebrahim Khalil Kanoo B.S.C (c) – Human Resources, Health and Safety – Administrator
(March 2020 – Present)
-Ensuring H&S legislations and policies are adhered on site.
-Accidents, incidents and claim management.
-Assessing contracts and getting quotes from third-parties.
-General admin duties (Arranging documents, meetings, reports, correspondences, etc.)
Ebrahim Khalil Kanoo B.S.C (c) – Human Resources – Purchasing
(August 2017 – February 2020)
-Generating purchase orders for departments and divisions of the company through Oracle System.
-Updating details and prices, and submitting purchase orders for management approval.
-Creating receipts for the invoices for payment procedures.
-Arranging and creating report of submitted invoices for payment process.
-Arranging and creating report for of submitted invoices for documentation.
Ebrahim Khalil Kanoo B.S.C (c) – Executive Secretary to the Director
(May 2016 – February 2020) Bahrain.
-Provide administrative and clerical support to departments or individuals.
-Schedule meetings or arrange conference rooms.
-Alert manager about cancellations or new meetings.
-Handle information requests.
-Prepare correspondences and stuff mail into envelopes.
-Prepare confidential and sensitive documents.
-Determine matters of top priority and handle accordingly.
-Coordinate travel arrangements, prepare itineraries, prepares, compiles and maintains travel vouchers and records.
-Relay directives instructions and assignment to executives.
-Maintain hardcopy and electronic filing system.
-Receive and relay telephone messages or emails.
Al- Tanateesh House Trading – Customer Representative and Clerk
(April 2015 – January 2016) Bahrain
-Manage large volume of customer calls in friendly and courtesy manner
-Deliver prompt and professional solutions for customer inquiries via phone, email and online.
-Handle dissatisfied customers in a polite and professional way and provide outstanding customer service.
Convergys – Call Center Agent
(October 2012 – January 2014) Alabang Philippines
-Inform clients by explaining procedures, answering questions and providing information.
-Accomplishes sales and organization mission by completing related results as needed.
-Coordinate with the dispatch team to provide services on time to customers.
-Evaluate problems of the customers and working hard to provide logical lasting solutions. EDUCATION:
Bachelor of Science in Nursing (BSN)- Undergraduate University of Perpetual Help System – JONELTA, Tertiary
(Cavite, Philippines)
REFERENCES:
- Mr, Mohammad Zia Iqbal – Assistant Manager, EHSQ
(Ebrahim Khalil Kanoo B.S.C (c)
Contact No. +973********
-Mr. Ali Alsaei – Executive Administrator, Purchasing
(Ebrahim Khalil Kanoo B.S.C (c)
Contact No. +973********
-Mr. Rosario Julian D’Souza, Senior Executive – Chairman’s Office
(Ebrahim Khalil Kanoo B.S.C (c)
Contact No. +973********
-Mr. Abdelrahman Mohamed Nagi, Manager
Al- Tanateesh House Trading
Contact No. +973********
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