HAFHOUF Mohamed Ikbel **, years old, married

Bldg. 112, App No32 Al Saad Nationality: Tunisian. Street 820 zone 39 Doha Qatar

Geographic mobility: Total

Tel: 009**-****-****

E-mail: addga5@r.postjobfree.com

Skype ID: ikbel.hafhouf

Senior Operation Manager -Mechanical H.V.A.C Engineer

PROFESSIONAL SUMMARY

Consummate Operation Manager with Mechanical Engineering background, who ensures smooth facility maintenance procedures by overseeing a dedicated qualified staff for both hard and soft services, Adept at maintaining inspecting and repairing commercial and retail equipment and systems. Specialize in applying hands-on maintenance and repair knowledge to provide prompt repair work.

CORE QUALIFICATIONS

Vast experience with common industry tools and products

Strong employee management and resource allocation skills

Ability to interpret blueprints and product design plans

Solid ability to maintain database of available parts and maintenance dates

Ability to motivate team and function independently as needed

Substantial communication skills

Strong ability to prioritize work

Capable in working with minimum supervision

Preparing document to put out tenders for third party service providers.

Experience of managing multiple site portfolios

Experience in interviewing and hiring staff for the maintenance and admin work

PROFESSIONAL EXPIERIENCE

April 2019/March 2020 Mace Macro - FM Consultancy – Doha- Qatar

Technical manager – IFM School Project

Develop FM strategy, Polices, Procedures and methodologies statements. Perform analysis and prepare technical and commercial tender evaluation.

Thoroughly read and analysis tenders and actively participate/lead and coordinate with tendering team to prepare the technical and commercial submittals.

Formulate facilities management strategies, policies, procedures, methodologies statement, and objectives through knowledge of maintenance procedures and techniques specially; MEP, HVAC and firefighting systems.

Actively participate and lead implementation of Policies, Systems, Processes and Procedures covering all relevant business functions related to Facilities Management so that all business requirements are fulfilled while delivering a quality service to customers.

Lead and direct the interaction between the FM team and various departments to provide synergy of facility management operations in order to attain the upmost customer satisfaction level.

Provide leadership for ensuring stability of relationship with internal and external customers by meeting customer satisfaction needs and define new strategies and plans for the development of better communication within Company and customers.

Proactively Build and nurture external relationships with various stakeholders e.g. Government Authorities, clients and outsourcing service providers in order to ensure that the appropriate level of external services are obtained to the best advantage of the company.

Foster a culture of ‘high quality output’ in the unit to ensure all activities, policies processes and procedures in the management of facilities management comply with Customer’s requirements.

Lead the implementation of the annual operating plan for the assigned accounts to ensure the revenue and profitability objectives are achieved and review department performance to ensure targets are met in line with the business strategy.

Prepare, review, discuss and validate annual OPEX budget requirements for FM activities.

Evaluate and approve monthly performance of the FM service provider.

Provide leadership in the management of the Facility Management Services team– setting individual objectives, managing performance, developing and motivating staff, provision of formal and informal feedback and appraisal – in order to maximize subordinate and the performance of each Account in the pursuit of the Facility Management Services objectives.

April 2018/March 2018 Retaj Real Estate Company – Doha- Qatar

Facilities Operation manager

Preparing documents to put out tenders for contractors;

project management and supervising and coordinating the work of contractors;

Investigating availability and suitability of options for new premises;

Calculating and comparing costs for required goods or services to achieve maximum value for money;

Planning for future development in line with strategic business objectives;

Managing and leading change to ensure minimum disruption to core activities;

Directing, coordinating and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling;

Ensuring the building meets health and safety requirements and that facilities comply with legislation;

Keeping staff safe by implementing safe practice in the maintenance section

Planning best allocation and utilization of space and resources for new buildings, or re-organizing current premises;

Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies;

Coordinating and leading one or more teams to cover various areas of responsibility;

Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement;

Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences.

Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases.

November 2017/March 2018 Cofely Besix Mannai Facility Management – Doha- Qatar

Senior Facility manager- Mirqab Mall, Al Nasr – Doha

Develop a structured business plan for the mall covering all key components of mall operation including maintenance and fit-out in all mall shops

Develop plans to identify new clients and negotiate with prospective tenants for new project to maximize income in line with the business plan

Ensure proper tenant mix and zoning within the mall in line with business strategy and market demand and to achieve desired footfall

Develop and maintain a long term beneficial relationship with all existing tenants and Retail Groups to ensure continued and future business

To prepare, review and adjust financial budgets, systems and processes and monitor performance against budget within maintenance budget

To ensure smooth and positive relationship with the client, tenants, suppliers and contractors

Develop and implement approved procedures and systems across all mall functions to ensure smooth co-ordination / co-operation among various internal departments to facilitate business needs and deliver positive customer and tenant experiences

Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant department heads and follow up on quality and execution

Coordination with client the preparation and development of marketing and annual event plans/calendar as required.

Review of the monthly energy consumption of the mall and implementation of new procedure to reduce energy cost and follow up the shops energy billing.

Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations

Follow legal procedures with respect to mall operations and tenant interactions and raise all defects finding to client and coordinate work completion

Develop and upkeep the corporate mall identity - ensure adherences to corporate brand guidelines

Take steps to improve customer services inside the mall and ensure coordination is made between all parties

Overseeing all the housekeeping and soft services activities and the related staff, specifying the services standards regarding cleanliness, amenities and maintenance of the mall common areas, and parking areas for adherence to these

Enforcing policies and procedures that ensure all applicable safety and health regulations are disseminated and enforced in mall operation, fit-out activities, and main contractor outstanding work

February 2015/Oct- 2017 Cofely Besix Mannai Facility Management – Doha- Qatar

Senior Facility manager- Doha Tower West Bay – 33 Millions QR

Assess the current condition of electrical, air conditioning, plumbing and other essential facilities and equipment.

Supervise several Engineers to ensure customer, PM and environmental work orders are completed in a timely and efficient manner

Member of Senior Management Team which is responsible for implementing client initiatives, developing cost saving strategies and creating best practices and key performance indicators.

Developed new management templates to outline and track performance by job function

Oversee on-site vendors including: Critical Systems, Soft Service, Security services, Custodial, Interior and Exterior Landscaping and Document Management.

Managing the third party contractors, and the hard & soft services contracts established with the tenants (AECOM, ICBC, BeIN sport, Hassad Food, and DeVere Group)

Adept to work with the management in tendering new projects, and negotiate with tenants service contracts for hard and soft services, and deeply involved in strategic planning and helping operation team resolving issues related to facilities

Utilize Building Management System software for monitoring critical systems and ensuring efficient use of energy

Create and submit financial, environmental, utility consumption, recycling and occupancy planning reports on a monthly basis

Overseeing all the housekeeping activities and the related staff, specifying the services standards regarding cleanliness, amenities and maintenance of the tower building, common areas, and landscape and parking areas for adherence to these.

Serve as the primary point of contact for assigned areas, including relationship management with the client, property owners, their representatives and the facility management team

Fire and Life Safety Building Coordinator for the facility, which involves training floor captains and fire wardens, writing emergency procedures and performing semi-annual fire drill evacuations.

Enforcing policies and procedures that ensure all applicable safety and health regulations are disseminated and enforced in building operation.

September 2014/January 2015 Hewlett Packard Tunis, Tunisia

Facility Manager

Organizing the day-to-day facilities management requirements of the company.

Reviewing existing FM arrangements, and where necessary making recommendations for change.

Organizing cleaning and janitorial services and managing the whole housekeeping department

Carrying out emergency repairs.

Managing the delivery all hard and soft services.

Management of all Facilities personnel matters.

Ensuring that all work performed is done without impact to internal or external customers.

Assisting in all aspects of client and tenant satisfaction.

Preparing staff rotation in advance.

Participating in any FM audits and enquiries.

Coordinating any office relocations, openings and refits.

Ensuring that grounds are litter free.

Carrying out daily maintenance check

Act as a project manager for the IT Laboratory project and ensure the coordination is made between HP consultant and the main contractor

March 2003/September 2014: U.S. Embassy Tunis, Tunisia

Facility Maintenance Engineer

Management of different crews of maintenance technicians by scheduling their work in all the buildings and by monitoring their effectiveness.

Provides inspections of the post’s facilities and determines maintenance, repair and replacement program requirement for all HVAC systems and other major building system as generators, water treatment plant, fire alarm…etc.

Formulate funding requirements for the upcoming year and three future years for routine and special maintenance and repair projects.

Project manager of contracted work on HVAC, electrical and mechanical work of the construction site of the Embassy recreation center 1.2 million Dollars, by the review of the submittals and drawings through the field construction.

Management of the building automation system BMS Johnson Controls and repair of the hardware and software devices as needed.

Management of the fire alarm system Siemens MXL and repair of the hardware and software devices as needed.

Management of the building electrical automation system EATON and repair of the hardware and software devices as needed.

Management of the buildings FF suppression system, Patterson fire pumps and repair of the hardware and software devices as needed.

Responsible for the soft services activities in all Embassy building

March 2003/September 2008: P.S.I Petrol Services Industrial Tunis, Tunisia

Offshore HVAC Mechanical Engineer (Special assignments, Different Plants)

Supervision of different work teams on the maintenance of the HVAC, electrical systems on platforms, such as compressor, chillers …etc.

Management of the control systems on HVAC and fire alarm system on gas and petroleum plants.

Supervision of the contracted work on all the mechanical and rotating systems on the platform.

Commissioning and startup of all the HVAC equipment in the on-shore and off-shore plants.

Coordination of the construction and commissioning teams on various works front and start-up phases.

Conduct weekly safety meeting to improve all the safety issues on plant.

References: British gas onshore site, Tunisian Petroleum Services onshore & offshore sites, El Borma Tunisia, Athanor.

March2001/March2003: Bill Harbert International L.L.C

Superintendent Mechanical field Engineer

U.S. Embassy in Tunis construction site 55 million USD

Supervision of contracted work on HVAC, mechanical work of all the construction facilities from the review of the submittals and drawings through the field construction.

Coordination of the assigned mechanical and electrical subcontractors and between the site and the engineering office.

Coordination of the construction and commissioning teams on various works front and start-up phases of mechanical, water treatment, and plumbing systems.

Contributing date to the project schedule

Conduct engineering studies, provide condition inspections and assist in writing project specifications on HVAC and mechanical sections.

Installation of the firefighting systems- fire suppression system- including the Siemens fire alarm network and commissioning of both systems

March1999/March2001: E.T.A Daikin Europe N.V. Belgium

Technical support & Sale Engineer

Support of a team of sale agents and technicians to work on equipment sale in Tunisia and Libya.

Mission of appropriate trainee of Engineers and technicians at many Tunisian companies and engineering offices about the different systems of DAIKIN products in particular the V.R.V system (Variable Refrigerant Volume).

Technical auditing mission for customers and engineering offices.

Elaboration of offers and invoices for clients

Commissioning and start-up of all the Daikin equipment on site.

July1997/Feb1999: S.E.T Societe D’exploitation Touristique

Project Mechanical Engineer

Construction of 5* hotel Hasdrubal Thalassa.

70 million TD.

Installation of a centralized air conditioning system for the hotel and the health center.

Installation of the water treatment system and coordination with the engineering office in Paris.

Supervision of different teams of workers for piping installation in site by scheduling their work and monitoring their effectiveness.

Developing a cost estimate for work accomplishment.

Elaboration and execution of a building management system to control all the HVAC equipment (Chiller, Pumps, Water treatment plant…etc.).

Commissioning and start-up of all the installed HVAC equipment.

E.T.E.P Tunisia

Project Chief Engineer

Construction of 4*hotel LODGE in Hammamet

18 million TD.

Coordination of the construction and commissioning teams in various works front and start-up phases of 4* hotel (250 beds).

Civil, electrical, HVAC, and security alarm work control and coordination between the site and the engineering offices.

Developing a cost estimate for work accomplishment.

August/July 1996: VIRMAGAZ TUNISIA.

Field Engineer Summer Trainee.

Supervision of different teams in site for the HVAC equipment installation.

Fabrication, commissioning and start-up of gas skids (Double and single).

BACKGROUND

1992/1997: Odessa State Academy Of Refrigeration. Ukraine.

Master Degree in technical sciences.

Mechanical Engineer spec HVAC.

1991/1992: Technological preparatory for high school.

1991/1990: Baccalaureate mathematics and sciences. W/ mention good.

LANGUAGES

Arabic: Mother tongue.

French: Fluent, Written and spoken.

English: Fluent, Written and spoken.

Italian: Fluent, Written and spoken.

Russian: Fluent, Written and spoken.

MISCELLANEOUS

Computer sciences: Familiarity with many PC-Windows software.

Use of several computer languages.

Special trainee: Trainee in Daikin’s Manufactory and Engineering office on HVAC equipment compressor, Chiller...etc.)

Special trainee: Fire and life safety trainee conduct by the US fire Marshall.

International English language testing system conducted by the British Council & University of Cambridge (ESOL Examination).

Special trainee: Trainee in Siemens Technology center on the maintenance of Siemens fire alarm system in Washington DC. USA

Special trainee: Trainee in Johnson Controls Institute on HVAC computer management system in Orlando USA.

SPORT

Football and tennis.

Hafhouf Mohamed Ikbel- HVAC Mechanical Engineer

Introduction

I am a Master degree qualified engineer specializing in HVAC & Mechanical engineering. Most of my experience has been in the facilities and Oil & Gas, and water treatment industries, and also small scale power generation. I’m recently working as a Senior facility maintenance manager at Cofely Besix Mannai Facility Management; I had multiple assignments as HVAC mechanical engineer in oil/gas field.

I am familiar with both US and IEC standards and codes of practices for the installation of electrical, mechanical, and rotating equipment’s in hazardous atmospheres.

Commissioning and Plant Start-ups

Commissioning activities carried out include;

oInstrument calibrations (flow, pressure, temperature, etc.)

oLoop package and hand-over documentation preparation

oLoop checking (PLC, DCS and Vendor Packages)

oLoop tuning (PLC & DCS)

oPanel checkouts (ESD, Fire & Gas, etc.)

oVendor package check-out, start-up and acceptance

oDocumentation auditing for Client acceptance

oFault-finding and troubleshooting

oHVAC equipment acceptance on behalf of Client including:

Chilled water and condenser water piping systems

Duct and air-handling systems

Chiller(s) York. International, Carrier, Daikin Inc

Cooling Tower

Refrigeration Compressor/Condensing Unit(s)

Pumps

Supply, Return, Relief and Exhaust Fans

Air handling units, and its electrical motors

oSystems performance evaluations.

I have experience in both performing these activities, hands-on, and also supervising and witnessing sub-contractors carrying out these works.

The environments in which I have carried out, or supervised, commissioning work are;

oOil & Gas production facilities both onshore and offshore

oWater manufacturing plant (reverse osmosis)

oFacilities construction

Maintenance Support, troubleshooting and fault-finding in the following areas;

oOil & Gas production facilities

oWater production plant (reverse osmosis)

Monitoring & Safety Systems

I have experience with the following types of safety equipment;

oFire & Gas detection systems - commissioning and testing: Siemens Fire alarm system

oESD systems - design, commissioning, troubleshooting

oFirewater and Foam systems - commissioning, testing and troubleshooting

oHVAC - commissioning and performance testing - integrating controls with Fire & Gas and ESD systems: Johnson Controls (Pneumatic and digital controls

oEquipment monitoring systems; vibration monitoring - commissioning and configuration

oEmergency Shut-off Valves - commissioning and testing

oEmergency Diesel Generators - commissioning, testing and troubleshooting.

Technical Authoring

oReport writing - technical and progress; incident reports

oTechnical reviews - analysis of equipment and systems

oMethods and procedures - for workshop or field

oOperating instructions and manuals - for equipment, systems or software

oContingency plans

oMinutes of meetings

oPowerPoint presentations

oTechnical advertisements - in trade periodicals

oPress releases and news bulletins

Contact Details and Availability

For information on present availability, Please contact me on

Cell Phone: 009**-****-****

Email: addga5@r.postjobfree.com

Skype: ikbel.hafhouf

Contact this candidate